Oaks Perth Hotel

Literally everything could be better. The rooms are dated & worn. The sinks/taps aren't working properly, the carpets are gross and have gaps exposing the slabs, the aircon units are old and loud, the fridges aren't clean (not even from the outside). The breakfast was very mediocre. Overall, I would say your hotel is max 3 stars at best.

Great location, close to everything but…Terrible service. Foxtel was down and wasn’t notified with no refund, was able to make a booking for breakfast for 0600 to get off for work but couldn’t get breakfast until 0630 and wasn’t notified until we arrived. Terrible wifi, could feel the springs in the mattress, aircon? What aircon, the machine attached to the wall was more of a loud fan not centralised. For $377 for a basic room it was very disappointing. Wouldn’t waste your money mate!

The room was dated. The air conditioner was so loud I had to turn it off at the power point to be able to sleep. The sink the bathroom had visible mould in the plug. The shower taps all turned on/off at a different place making it difficult to manage the water temperature and turn off taps - this is likely a safety hazard. Having to step into the bath the shower is not ideal. The headboard and carpets were stained. The room is for two people yet there was only one chair at the table. I couldn't charge anything back to my room from the restaurant. This is not a 4* hotel as advertised.

The room was tidy, the location was good, staff during check in and check out were great, everything was clean except some food crumbs under the couch and a few drops of dried bodily stains under the bedside table, as well as the heater/aircon still making constant noise despite being turned off.

Great location, spacious room, laundry facilities, onsite restaurant, friendly and helpful staff. Very comfortable bed and pillows. I will be back.

Old , smelly, dark rooms. Ask for a renovated one to at least feel clean. Beds and pillows poor quality.

Excellent stay at the Oaks again and will definitely stay here again as it’s located very central to everything also the hotel was good value for the price,also the staff were so friendly

the room was rundown, old, dark and smelly and dusty. the mattress was old and would keep the dent where you slept even after you got out of bed.

Perth CBD Stay This is our second stay at this hotel - we stayed here on our previous visit to Perth in August 2016 and liked it so much that we chose it for our stay in May 2021. We booked a Queen Studio for our 5-night stay in Perth and the room suited us perfectly. The studio was a little old and tired, and the air conditioner in our room was ill positioned and noisy, but it was well designed and had a well-equipped kitchen, flat screen TV, good bathroom and a comfortable bed. There were laundry facilities - free of charge on Level 5 which was really helpful as we have been travelling for a while. It's in an excellent location - just a couple of minutes' walk to the Murray Street Mall and opposite a Red CAT (free bus service). Although there was no on-site parking, there is parking at Raine Square - the shopping centre right across the road from the hotel. As always with stays at apartment hotels, we were unsure whether our room would be serviced so we clarified this with reception when we checked in. We were told that our room would be serviced, and our bedsheets would be changed after the third night. However when we returned to our room after our day out (4th night), we discovered that our room had not been serviced at all! We discussed this with reception who informed us that housekeeping had left for the day. They gave us clean towels and teabags and assured us that our room would be serviced the next day. Imagine our surprise when we returned to our room to find it had once again not been serviced! The staff at reception were super apologetic - they offered us complimentary drinks (which we declined) and provided us with more teabags and linen. We were contacted by the Front Office Manager after our departure. After we made it clear that we would not be returning to Perth in the near future, she very reluctantly offered us a refund of $40 (being a room service charge of $20 per day). We felt that this was a surprisingly small amount to recompense us for the extraordinarily poor service from a hotel of this calibre! August 2016 We really enjoyed our stay at the Mantra on Murray. Our room was spacious and well appointed and the staff were helpful and friendly. The room configuration could probably be improved upon - the lighting was inadequate and the air conditioning unit was a bit noisy and located right next to the bed. Overall we were really happy with our room and the hotel location right in the centre of the CBD!!

I have stayed at this hotel numerous times. Centrally located in Perth CBD. Close to shopping centres, clubs&pubs, numerous food options and transport options. I have stayed in a few different rooms types & they are always clean and well presented. The hotel is Reasonably priced for Perth City Hotels, especially if you book early or through a hotel booking website. The only negative would be that there is no carparking on site. Parking is available at the Raine Square building across the road.

Expensive for the quality, but you're paying for location here and it's worth it. All of the CBD is within walking distance to here. Rooms were very clean and plain. Mini kitchenette was a plus. Service was fantastic- the staff provided lots of recommendations that all panned out well. Wifi is outrageously priced as you're looking at $100 AUD for 14 GB; however it did work flawlessly. Blackout curtains weren't large enough so with a room facing east... I had some early mornings.

Centrally located in Perth's CBD on one of the main strips with a selection of nightlife at your doorsteps - check out Cheeky Sparrow literally around the corner for some cocktails and laid back chilling. The studio apartment is sufficient with kitchenette basics. Large King size bed, flat screen and bathtub and shower. Aesthetic wise it's decent but no character but what does it matter when the real attraction is outside the apartment. There's a restaurant I never made any use of as there are a plethora of foodie places to sink your teeth into but if you're wanting convenience it's there. If you prefer to do your own cooking there's a Coles across the road. Overall this is an excellent choice for location providing a convenient base to explore Perth CBD

We have stayed here many times... it is extremely convenient location ... near shops and pubs and an easy crawl into Northbridge. .. The rooms are very large and clean and overall very pleasant!! Now, after reading my review the question would be... why only 2 star????? The basics of hotel bookings and customer service is if a customer enquiries into some specifics of there booking make sure that your responses is correct.... In this day and age of modern technology where all emails and correspondence is at our finger tips and able to be checked... to tell us in your restaurant that our rate was room only and then check with your Reception... and they said the same... but all the booking paperwork has breakfast.... is disgraceful!!!!! Such a small thing is what gets people!!!!!!

I want to delete this review but Yelp won't let me. It's a good hotel. Central location is great. Possibly the most central you can stay. The coffee is excellent, there are great cafes in Wolfs Lane (the alleyway behind the hotel) which aren't as good as the coffee downstairs. Meals are overpriced, especially breakfast, but that's normal for hotels. The wifi isn't great- welcome to Australia- but the service otherwise is good. Staff are mostly friendly. Yelp seriously won't let me delete this review though which is messed up.

A boutique hotel smack in the centre of town. True value for Money. Although rooms are small they are comfortable and well set out. A fabulous hotel if you are having a night on the town and do not want to drive home. Breakfast was nothing special but adequate. I would recommend this hotel to any one on a budget. You may be pleasantly surprised!

The rooms are laid out well, but, the service is horrible. It took 2 days and many stops to the front desk to have a broken bed replaced. Wi-Fi that was supposed to be included was given only after begging for it and the service was terribly slow even then. Housekeeping seems not to be able to make up your room if you leave it after 10AM, even after talking to the front desk. The room key cards are hit or miss to use. Sparks flew out of the socket each time I plugged anything in. Special requests like, "May I please have a hanger for my clothes", or "May I please have a washcloth", seem to be ignored routinely and at 4:30AM the amount of hallway noise was enough to keep me up so I couldn't get back to sleep. Unfortunately it's in a good location to get to where I need to be for work, but, the ridiculous low level of the service along with the disrepair of the hotel in general are a bit too much to put up with and keep any sort of sanity. Do yourself a favor and make use of the free busses throughout the city if you need to come to this area and save some money by staying at a decent hotel for much less elsewhere.