Mantra on Northbourne Canberra

We stayed for one night in the family apartment which was a good setup for what we needed and in a good location next to Bradden and right on the main road, next to a light rail stop. The apartment has everything, even a washer and dryer, with an ample sized lounge and kitchen area. The adjoining hotel room was setup with twin beds (the hotel called me ahead of my stay to confirm what we needed) albeit the hotel room was in a more modern state than the apartment which felt a bit dated. The pool, gym & sauna area was a bit strange, accessed via fire stairs in the basement. The pool isn't heated so we didn't use it. The sauna was good and gym had all the basics you'd need for a workout. The team on reception were really friendly throughout our stay. I was impressed with the breakfast buffet in particular the homemade beans and the herb & garlic potatoes were delicious.

Mantra on Northbourne, Canberra: A Disastrous Stay - Avoid at All Costs! My recent experience at the Mantra on Northbourne was nothing short of a nightmare. From the moment we checked in, it was clear that this hotel was far below acceptable standards. The room was filthy, with a layer of dust coating every surface. The air conditioning filters were caked in grime, which explained why we felt sick every time we were in the room. My asthma flared up constantly, and sleep was nearly impossible. This appalling lack of cleanliness completely ruined our stay and sapped our energy for the activities we had planned. To add insult to injury, the service was equally abysmal. Housekeeping neglected to change our towels and only made the bed once during our three-night stay. When we complained about the dust and the health issues it was causing, the staff's response was indifferent and dismissive. They offered to clean the filters and wipe down the counter with a dry cloth, but didn't even bother to clean the dust-covered drinking glasses! We were promised that the senior manager and general manager would contact us within three days, but surprise, surprise – they never did. The only compensation offered was a free breakfast (which we declined) and a refund of our overpriced parking. Speaking of parking, it was a complete rip-off at $20 per day for guests, while visitors paid only $15. This hotel is an absolute disgrace. The filthy conditions, the indifferent staff, and the deceptive parking charges all contributed to a disastrous stay. I will never stay at a Mantra hotel again, and I strongly urge anyone visiting Canberra to avoid this property like the plague.

Nice apartment. Great Location near Braddon, Civic and the tram. Solid breakfast - not particular exciting but you could get barista coffee and eggs done your way by the chef. Very friendly staff.

Rooms were spacious and apartment style, will all the features you'd expect. Staff were friendly. rooms could do with a refresh, especially paint and lighting to bring into this era. The light in the main bedroom was lit, but dimmed, I suspect it's been faulty for some time, a 2 min job from the maintenance team would have fixed that. Main Driveway & Car Park Driveway were tight to navigate, be careful when entering / exiting, scaring on the wall suggests a few customers have fallen victim to this mister meaner,

Lovely motel that gave me an upgrade. Nice staff, big rooms, will definitely stay again. Undercover carpark was only $20 for the day. Tram out the front, convenient. Staff helpful and accommodating. The suite had full laundry and kitchen facilities.

DO NOT PARK YOUR CAR HERE!! They lie!!! Had our dirt bike removed from our vehicle, stolen from their ‘secure carpark’. Mantra refused responsibility. Absolutely awful. Hotel were terrible to deal with and refused to assist. They guarantee safety

Comfortable beds - clean and tidy - it was a quick trip and I was grateful for the secure car spot. We had everything we needed for a quick business trip. Thank you for making our stay in the ACT pleasant. we look forward to staying again some time in the near future.

Great location, walking distance to the Canberra shopping centre and fine dining . The attractions are not far to get by vehicle. The apartment we stayed was spacious, clean, with a kitchen and laundry. Staff are very friendly and hepful. There is also underground parking and no pre booking allowed