Mar e Sol Hotel Spa

The room was massive with a great sea view. It was very tired though and dirty. The standard is not good enough for a lovely hotel in an amazing position that is charging as much for a room. It also took us 45 minutes to check in which isn't acceptable. Lots of people checking in with only one member of staff on reception

Hotel is okay, nothing special but not bad either. Reception staff were terrible ! Our room was not ready at the agreed check in time - they were still cleaning and said they would need an hour. That's a little annoying but not a massive problem. But no apology from the staff, just a lazy and disinterested attitude. We were waiting in the lobby for ages and eventually i went to reception and asked is our room ready and the guy at reception said yes, it had been ready for a while. They hadn't even bothered to come and tell us and just left us sitting there. I actually complained to the hotel via email about the staff and I was told I'd been emailed to say the room would not be ready at the agreed check in time. I didn't get any email. Really poor.

The hotel was built in the Sixties and therefore is and always will be a concrete eyesore at one of the most beautiful beaches of Portugal. Still, it could be a hidden gem inside. Could, for obviously the owners miss the eye, will, know-how or love to cut this rough diamond into something better than the parody of 4 star hotel with many of the promised amenities being out of order (the jacuzzi pool or the rooftop bar), tattery (the ever squeaking toaster at the breakfast buffet is loudly praying for redemption) or in a state of coma (the spa, the gym). While we met some friendly faces amongst the staff, most of the employees seem to be as unhappy as the guests, probably for other reasons though. The worst experience we had during our stay was with the reception staff. Sadly (and as almost everywhere in Portugal), pets are not welcome in the hotel. So a local visitor left his dog attached in the plain sun for almost an hour and went in for a coffee. I asked the staff at the reception desk three times to bring the poor animal at least a bowl of water. I even would have paid and carried it myself, but my request was ignored and I was told that this dog is very happy instead (with a spiteful undertone of "mind your own business"). This insensitivity does show a lack of empathy as well as of hospitality. So while I would give 5 stars to the location, the Hotel Mar & Sol gets maximum 2 and the friendly advice to overthink their concept and values. In the meantime, I'll prefer to stay in the Joy Beach House instead and you maybe should do so too.

Overpriced and not worthy of 4 stars in our opinion. The only good thing is the location, that's it. We booked a Junior Suite and got a double room instead. We agreed on getting a phone call once our room is done, which we did not get. For our kid an extra bed was provided, which was broken and our daughter fell on the floor and hurt herself. Last but not least there was no service at breakfast whatsoever. We traveled all over Portugal and unfortunately this hotel was the poorest one of all. We will not come back again.

Not a bad hotel, good location, BUT I would not visit again as the air conditioning was not working in our room (and others I believe) and the breakfast room was stuffy and oppressive - again a ventilation issue😥

The hotel was built in the Sixties and therefore is and always will be a concrete eyesore at one of the most beautiful beaches of Portugal. Still, it could be a hidden gem inside. Could, for obviously the owners miss the eye, will, know-how or love to cut this rough diamond into something better than the parody of 4 star hotel with many of the promised amenities being out of order (the jacuzzi pool or the rooftop bar), tattery (the ever squeaking toaster at the breakfast buffet is loudly praying for redemption) or in a state of coma (the spa, the gym). While we met some friendly faces amongst the staff, most of the employees seem to be as unhappy as the guests, probably for other reasons though. The worst experience we had during our stay was with the reception staff. Sadly (and as almost everywhere in Portugal), pets are not welcome in the hotel. So a local visitor left his dog attached in the plain sun for almost an hour and went in for a coffee. I asked the staff at the reception desk three times to bring the poor animal at least a bowl of water. I even would have paid and carried it myself, but my request was ignored and I was told that this dog is very happy instead (with a spiteful undertone of "mind your own business"). This insensitivity does show a lack of empathy as well as of hospitality. So while I would give 5 stars to the location, the Hotel Mar & Sol gets maximum 2 and the friendly advice to overthink their concept and values. In the meantime, I'll prefer to stay in the Joy Beach House instead and you maybe should do so too.

Stayed here one night on a cycle tour and found it quiet and very comfortable, other than an unfortunate issue with the aircon not working - apparently this is being fixed. Situated right on the seafront, our room was spacious and comfortable. There’s a very nice rooftop bar and breakfast was excellent. Staff all lovely.

Stayed here while travelling south from Porto to Lisbon. It’s a modern building with fine views over the Atlantic Ocean, a short walk from this small beach communities centre. My room was light and airy with a fine view over the town, the restaurant was also very light and airy with tables overlooking the ocean. Breakfast buffet was fairly average, but they did have a Nespresso coffee machine which was a bonus