Margaritaville Beach Resort - Nassau

The rooms are pretty but ours smelled strongly of mildew. The beach water is gorgeous, but the view is ruined by cranes and port debris; not the Bahamas you dream of. The biggest letdown is that once the cruise day-pass guests leave, almost everything shuts down by 3, 4 or MAYBE 5 pm. For overnight guests paying thousands, it’s stressful to feel stranded with overpriced, limited food and no evening options. A simple grocery run is $25 each way by taxi, which adds even more cost. I even asked about leaving early for a refund, but peak week meant everywhere else had very limited booking. This resort is clearly set up for cruise ship traffic, not for people actually staying here.||And here’s the kicker: every room comes with a Margaritaville blender, but there isn’t a single place on-site or anywhere within walking distance to buy mixers to actually make a “frozen concoction” drink.||Jimmy Buffett’s famous slogan says “it’s five o’clock somewhere” … but here it’s only five o’clock until five o’clock. After that, the place turns into a ghost town. No rooftop bar, no adult bar, no poolside bars… one restaurant that might stay open until 7, and even mid-day they were out of pina coladas. If this is paradise, then Margaritaville left the blender unplugged.

Currently here on vacation, came in on a Carnival cruise and got a day pass. I got the beach cabana and am loving every minute of it. We have an attendant who gets all of our food and drinks. She has been amazing! I did make reservations before we left for the cruise. It has been seamless and definitely would recommend again. When we come back on vacation I definitely plan to come here again.

Staff was great, location nice but on the bay not the ocean, limited beach frontage. We expected a resort vacation but what we got was far from it. There was no food or beverage service at the beach or any of the pools. We paid for an upgrade that was just the same room with a kitchenette (which we had no use for). The website reflected the room change which we believed reflected the upgraded cost. Surprise!! No it did not. The cost was high compared to what we received. The resort TV menu gave a choice to cast from your streaming programs but it didn’t work. Neither did the in room phone to make outgoing calls. You couldn’t even call within the resort. We were given the map of the resort when we arrived but no information about activities offered through vendors stationed in the resort. Very disappointing and would not recommend this resort if you are looking for a place that is actually a pampering vacation.

Great resort. The room was clean, ac it could've been colder, but that was my only complaint. Staff were friendly and the food was good at all the restaurants. Pools were great, especially the adult one wish the bar was opened later would be a cool spot to hang out. Loved having a view of the cruise ships leaving and coming every day would highly recommend

I booked this trip with my friends for our spring break. Originally everything was fine, our room was confirmed and we had no worries. 1 week before the trip, I received a confirmation email with a price that was listed $1500 above what we had originally agreed to pay. The communication with the hotel staff about resolving this issue was impossible, they continued to send me different prices, none of which matched the original confirmation. We sorted it out before we arrived, yet they still tried to charge me a higher price when I checked in. Other than that, our check in process was fine. The foo d and drinks were delicious, and we made the most of our all inclusive packages (defintley recommended). We had dinner at Vacation cafe the first night, and our food took 2 HOURS to arrive. It was good when it arrived, but not worth the two hour wait. The second day of the trip the water in the hotel shut down, and we did not have access to toilets or showers for hours. We were promised reimbursement and did not receive it. Overall, we enjoyed our stay but there are definetly things that the hotel needs to work through. I would recommend looking into staying at Atlantis instead, we went there at night and their resort is beautiful and the night club was fun. This resort shuts down at 7:30 latest every night, which is not convenient.

My stay at Margaritaville Beach Resort Nassau from June 27–30, 2025, was extremely disappointing and even dangerous. We arrived at 2 PM (as confirmed at booking) but weren’t allowed into our room until 4 PM. The room had no washcloths, and it took 4 hours to get just two. Basic customer service was awful — no one answers the phone, even when calling from your room. Worse, I was injured by an exposed pipe near the Lazy River — it required on-site medical care, and they didn’t even have a real first aid kit available. Security took hours to follow up, and no one checked on me after. I had to track down management, and the excuse I got was that there was a prom going on. At checkout, a manager tried to get me to sign a waiver to release them from liability, offering only to waive incidental charges. No follow-up. No apology. The pipe was still fully exposed when I left. As of today, no one from the hotel or corporate has contacted me. I wouldn’t return, and I don’t recommend this resort to anyone concerned with safety, care, or professionalism.

On our first day in the Bahamas, August 6, everything seemed fine. However, on August 7, we encountered a problem when we bought food and realized the refrigerator wasn’t working. We tried to store the food in the refrigerator, but it was useless. We requested housekeeping to clean our room and maintenance to fix the refrigerator, but no one came to fix the fridge (room was cleaned .||We spoke with the property management, Dorian, on August 8 and requested that someone take a look at the maintenance. He came and inspected the refrigerator, stating that it was broken and that he would bring a new one. Unfortunately, he didn’t.||On August 9, we called the front desk from our room, and they assured us that we would receive an update. We spoke with Dorian again on the 10th, and he said he would have someone by 7 p.m. with a new refrigerator. However, no update came. At 1 a.m. on August 11, we spoke with Wayne , who was able to get us another room. I felt that this should have been done in the beginning to ensure we had a working refrigerator. It’s unfortunate that we went our entire stay without one. We checked out on August 12.||I hope that in the future, the manager, Dorian, will be more proactive in resolving issues. I spent a lot of money on food that has now been thrown away. Groceries in the Bahamas are extremely expensive, yes, I can afford them, but I’m wasting food when people are starving.||As for compensation, the waived two-day resort fee is unexceptionable. (Also still haven’t received anything) I know Dorian will act as if no complaints were made, but cameras and phone records don’t lie..||Part of my experience was ruined by Dorian’s lack of professionalism. They didn’t keep records of our complaints, as if we didn’t matter. If this is how the hotel conducts business with tourists, future visitors should definitely be aware of it.||Only positive review will be that Wayne handle the situation the best he could. Ms Wallis at the front seat tried to help as much as possible.

The rooms only have one chair on the patio, you really need two chairs. We went up to get a pizza on Saturday night and had to wait 10 minutes to even be waited on for a takeout order. There was one girl in the pizza restaurant working and no one else. The front desk is very nice, easy check-in. The sushi bar was ridiculously small enough for about 15 people to sit comfortably so not too great at accommodating. Really wish the adult pool on the fourth floor,had had bar service and food up there, each time we have come no one is there. A fun place, but definitely some things for them to work on.