Margaritaville Resort Orlando

Stayed in a 4 bedroom cottage, so I can’t speak to the actual hotel rooms. The walls are super thin in the cottages!! We had a family in the house over that wouldn’t stop partying… after many calls to security, they finally went inside at 2am. It’s very close quarters, so noisy neighbors can make your stay dreadful. However, the kitchen was incredible. There was plenty of space for storage. A full laundry area. They do provide a shuttle to go to the pool or lobby. There are daily events for kids, but most are a fee. Here’s my biggest complaint- the pool is open until 9 or 10 each night, but the bar closes 2 hours before!! Why?! It’s five o’clock somewhere isn’t it?! There is a real beach at the pool, And the pool is chlorinated salt water. So that is a fun experience! You get free passes to the waterpark across the parking lot and free shuttle rides.

We planned a group staycation w some friends. My first flag was the booking process. I have never booked with whites that doesn't give you a detailed confirmation if you booking. I thought I had booked a certain room but they say I did not. Which is fine. But I would have liked to have been able to fix that sooner. Their website doesn't give much information and most of what I found out about the hotel, I got from Reddit. The other issues is that most of the staff doesn't speak English. (But very nice). We realized that the couch in our room is missing its cover. It's just foam. We contacted the front desk and were told that we had to wait in the long line again to find out a solution. ||We are staying in the hospitality suite. The closet is very small and doesn't have a space for long hangs. The bathroom counter is too small for toiletries and there is no alternative storage space in the bathroom. The front entrance is fun and has a great vibe but the base boards is dirty and very much in need of a magic eraser.

Service was way above expectation. Every single part of the hotel the staff were extremely attentive, friendly, always checking on us, and were fast. The hotel itself seems brand new, apparently it underwent a major renovation. The bar, restaurant, pool area, kids activities all exceeded what we expected. It’s also super close to a nice waterpark and outdoor shopping area. It’s a short ride to all the Disney parks too. Best part is it’s not over packed like a lot of the Disney hotels. Nice vibe, great people. We will be back.

Paula was extremely helpful during check in and was even able to provide us with an upgrade. I felt very welcomed upon entry and the rum punch was a nice touch! The room and view were beautiful and everything was clean. Very satisfied with the service and accommodations

The resort is great. It’s large, clean, and perfect for a relaxing stay. My family has stayed 4 times now. Twice in the cottages and twice in the hotel. We love the spacious comfortable rooms, and getting to enjoy the pools. Unfortunately this year we had a terrible experience at check in and were charged incorrectly and had to call the resort three times after checking out to get charges corrected. It was incredibly frustrating to have a large amount of money locked up in pending and processed charges and have to fight to have money that they incorrectly charged refunded back to my account. Staff at the front desk were less than helpful and didn’t have the upbeat attitude they have had in the past. It was disappointing to see the change this stay.

I am staying at the resort now and I am not sure that I will return. Beautiful place, but I am concerned about some of the service. Some of the members seem to be apathetic to concerns. I reported our toliet not working almost 6 hours ago and no one has come. Not only is it not working, but it smells like the sewer at times. I called to ask what might be the issue and that I called 6 hours ago. The person never apologized or acknowledged our wait. She just said "perfect" and that she is sending someone. Really? I'm hoping things get better from here.

This was a birthday trip and it was awful. First room AC didn’t not work, floor tiles were popping up, the ceiling had something that was questionable coming out of it, and it was not cleaned well (rm 206). Second room 310, second night we moved to, AC was not working, the pull out bed sheets had blood stains and crumbs, not cleaned at all. The bathroom had hair in it and was not cleaned well. Both glass sliders had hand and face prints on them. Lastly, the roof started leaking water and I reported to the front desk. No one showed up so after 45 mins of water pouring from the ceiling we decided to check out early. It was one issue after another. Forgot to mention check-in and out is a nightmare. We waited at a minimum 30 mins for each. I will say that the common areas are beautiful. We loved the pool and beautiful greener throughout parking was good as well.

We had a wonderful time here this weekend! We ended up with an expected upgrade and had an amazing view and room! The staff were very helpful! Poolside service was slow but they were very nice as well. We went to the Spa and that is a must here! Go about a half hour ahead to use the sauna and steam room! We had a couples massage (I did deep tissue and hubby did traditional). They did a great job at working out our knots! We considered staying at other (pricier) hotels but are so glad we came here instead! The value is incredible and grounds and rooms are beautiful. It was our second time here and we will be back! As a plus they do have buses to the Disney parks! Also, within walking distance are tons of restaurants and you can walk to H2O water park (tickets were included with our room as well)! So worth it!

Our stay was in mid January. I loved it here. It smelled wonderful everywhere we were. It truly made us feel like we were meant to relax while being here! The pool area had activities and a DJ. Made it feel like a true vacation! Our room was lovely and overlooked the pool which was beautiful at night and in the day! I highly recommend opting for that style of room(resort view). Hotel was clean and super accommodating. Loved the food options, the convenient store and the souvenir shop was pretty incredible! There was an arcade area for the kids too which was nice. Outside of the hotel is just about everything you need. Target, fresh donuts, gas stations, city walk is full of stores, entertainment and restaurants and is only a short walk away! I'd love to stay at the cottages on property next. The whole grounds were absolutely beautiful!

Came here for a night before a cruise and wanted to get in the island vibe spirit. While the place was nice, the rooms looked like a redone motel. The doors definitely were from a motel. The inside was nice but I also don't see what the resort fee was for. Had a problem at check in where they couldn't find my reservation despite showing them my confirmation number. Waited nearly 40 minutes for them to figure out the issue. With so many other (and less expensive) options, I wouldn't return here.

Can we just give a round of applause to the front desk agent, Natalye and Kimberly??? We arrived and from the get go she was immediately helpful. We booked a double bed hotel room and Natalye upgraded us to a 2 bedroom cottage with a hot tub. We even got a few drink vouchers we used at euphoria (check out my review for there as well.) Natalye saw us the next day and came up and asked how everything was and made sure we were satisfied. This is above and beyond. She deserves some recognition for her hospitality. Also, Kimberly was a Team Member who I spoke to on the phone and was soooo sweet!! She was helpful in answering any questions we had. Bravo ladies!!! As for the resort... gorgeous. You really don't have to leave if you don't want too but we did occasionally. The pool is by far the best part. Personally, I don't think you can ever get bored. We will def be back next year around this time and I will be looking for your star Team Members!!! Thank you!!

Our experience at Margaritaville Hotel was a mix of highs and lows. The resort itself is beautiful, and the atmosphere is exactly what you'd hope for in a getaway. However, the check-in process took longer than expected, and we were led to someone trying to upsell us on another hotel. When we declined after realizing it was a sales tactic, they seemed upset and responded with an attitude, which left a sour first impression. The rooms were clean and comfortable at first, but things went downhill on our second night. The connecting room had a barking dog that woke us up at 7 a.m. We went to the front desk to address it, but instead of resolving the issue, they transferred or as they called it, "upgraded" us to another room. Unfortunately, the new room was a clear downgrade. The floors were peeling, the AC didn't work, the TV wouldn't turn on, and there was a strange smell. To top it off, the barking dog was still heard since the new room was just across from our old one. While the resort's setting was lovely, the handling of these issues left much to be desired. It's a shame because the potential for a great experience is there, but customer service and maintenance need significant improvement.

We had a baecation a couple weeks ago here and had such an amazing time. Our suite was perfect! VERY clean with an amazing view of the pool area. Staff was very friendly. Loved how close sunset walk was literally walking distance! The pool area was soooo nice lots of seating available. Very relaxing! I must say the frozen margaritas are a must poolside they were so refreshing. We are definitely looking forward to going back again. Absolutely loved our weekend there.

This is a big resort!!!! There are a lot of options for restaurants on the site. If you want to try something else there are many shops and restaurants within walking distance. My bed was comfortable and the room was a good size. I didn't like the shower though. It was very slippery and only had half a shower door. In an attempt to look modern, the shower wasn't very functional. Lastly get ready to do a lot of walking. While it's nice to be on such an expansive resort property there is a lot of walking to get to places.

My husband and I decided to do a last minute getaway to Orlando for a few days for some much needed r&r. Margaritaville is listed as part of the Amex Travel Hotel Collection, which offers certain cardholders a slew of benefits (including room upgrades, property credits and other large discounts) on highly rated hotels and resorts. After seeing the mostly high ratings on trip advisor, I was very excited to check this property out. I give Margaritaville 3 stars at best. The resort boasts a hotel, cottages, and villas for guests. We stayed at the hotel in a typical room with two queen beds. The room, while fairly large, was just OK. I expected it to be a bit more modern and updated. It was giving old timeshare vibes with dull carpet in the hallways and ugly textured walls. The bathroom was weird in that there was no separation of the shower part and the rest of the bathroom. So obviously, the floor got wet when showering. There's no place to hang your towels or clothes either. I also felt like the rooms were relatively clean, but could have been a bit cleaner for the luxury appeal they were trying to project. The lobby was very nice and festive for the holidays. We checked out the pool area, which was pretty empty since the weather was chilly. I can tell that in warmer months it would be awesome, as they have beach sand leading into the pool with tons of lounge chairs and luxury cabanas for rent. There's also a water park on property that's shut down in the off season; don't know if that is an official part of the resort or requires an extra fee. The service was mixed- the woman who checked us in was clearly not interested in being there. I feel like front desk has to be on their "A" game, as they are the first representatives of the property. She was just a bit short with me when I asked questions. She didn't even offer us free margaritas, which is part of their "welcome package." We ended up getting one later from another staff member who realized we never got one. The other staff from the restaurants, concierge, and sales counters were great. They were all warm, engaging, and helpful. If you are a Wyndham Club member (which I am not), then this property would probably be fine. Other than the close proximity to Disney parks and the general convenience of the resort to stores like Target, restaurants, etc, Margaritaville will not be top of my list when I return to Orlando.

Margaritaville-Orlando, I have always been wanting to stay here since Day 1 of their opening, but never had a chance. It's a nice looking resort. This year, we had a chance to do so. The family and I rented a villa via Airbnb, which is located within the Margaritaville resort. What can I say? It's like a home away from home during our Spring Break. It felt like you're living in a different community. And the villas are no cookie cutters. They are all painted different colors with nice design. Villa had his own type of character to it. Although we didn't get a chance to check out the amenities within the resort, the best part is we are in Orlando. There is just so much to do. There was so much places to check out and visit either within walking distance or by driving distance. Would stay here again? I will definitely will. See you again next year Margaritaville.

Had a great stay. The grounds were very nice and well kept, rooms are clean and spacious. Stores close by and not too far from the parks. Would go back again.

Trying to call but no one picks up the main number for reservation or the front desk. Waiting for 2 days for a call back from main number, and the front desk just has a recording that says goodbye and hangs up. Very very disappointed in their customer service

My visit check in and check out was a breeze. The resort fee was a bit much. Didn't get much used out of the pool since it rained a lot. Dog friendly place. The hotel close by a lot of chain restaurants and grocery stores. I would recommend for any age groups.

Room is ok. I would rate a B. Hotel is far from full service. Calls to "at your service" end up in voice mail and this mail box is full. Only one restaurant on property which was not in operation due to renovation. Housekeeping skipped my room. In all, a disappointment. Seemed understaffed and disinterested in customers. First experience with this chain, also last.

We just got back from this resort last night and I cannot say enough about it! From the minute you walk into the lobby, the tropical feel, the complimentary rum drinks, the beautiful giant screen behind the check-in counter playing gorgeous oceans and beaches, the big lemon/lime water dispenser in the lobby! The smell everywhere is so beachy and clean. The entire resort is spotless. Our hotel room was gorgeous, clean, big, the bathroom is amazing, double sinks, huge shower and separate toilet area, balcony. The Pool was Amazing, huge, clean, walk in, tons of chairs and umbrellas and private cabanas if you wanted to rent them. The Salty Rim bar and Grille at the pool had great service, they walk around the pool area all day, our servers Anna and a gentlemen that I can't remember his name were just so so great. Provisions has a nice little breakfast café and great coffee too, but the best for me was that we had a late flight on our checkout day, so we spent that day by the pool and near the lobby is a beautiful locker room with a complimentary shower and changing room, so we were able to freshen up before heading to the airport, that was worth the 5 stars right there! And i have to give a shoutout to Ice (short for her longer name). We needed to change our original reservation and she went above and beyond to accommodate us. We will be staying at a Margaritaville Resort again for sure!

A/C has not worked, this evening, twice we needed to call to get the TV set on, there was no manager on duty to help. Such a terrible experience. I certainly hope that Scott Robins the GM sees this. Room 507

We rented a cottage than is run separately from the hotel. There is no daily maid service and if you need anything extra, there is a charge for it. Some have pools outside some have hot tubs, some have nothing. We had the hot tub spa. We had a three bedroom for three couples, and everybody had their own bathroom, so that was nice. There are shuttles that will take you around the complex and different shuttles that take you to the parks on schedule times. Unfortunately, we were here during a cold spell and could not use the main pool.

This review is specifically for the Villas at Margaritaville Resort. The Villas are slightly different than the Cottages as the Villas are connected to each other, while Cottages are stand alone units. Pros: We stayed 8 nights in 8107 Coconut Place. It was a 2 bedroom, 2.5 bath unit. It was exactly what we needed. The unit was furnished nicely and there was plenty of space. The unit had a washer/dryer, which was clutch for us during this longer stay. The full kitchen was great. The unit is advertised as 2 bedroom but there was a very small third bedroom without a door. It had a twin size bed, closet and tv. We used the Margaritaville Resort pool a few times. It was nice and warm, there were plenty of seats, and lots of fun. The zero entry pool is also a nice feature. The neighborhoods are very ascetically pleasing and the hotel lobby is very nicely decorated. We had a rental car and parking was directly in front of the unit. It was very nice to pull right into the spot and go into the villa. No lugging your stuff through a hotel lobby, into an elevator, and down long elevators. Cons: The stairs in the unit. I've included a photo of them. If you have any mobility issues, these stairs will be tricky for you. They are long and very steep. Please be aware and call and ask for a ADA room if you can't do stairs. There is no house keeping service, unless you request and pay for it. We called when we arrived and asked for two house keeping visits. The first visit went fine. They emptied trash, refreshed towels, made the beds but didn't refresh anything else. We then should have had service 3 days later. And they didn't come. Typically this wouldn't be a huge problem, but we were out of many items like body wash, toilet paper, towels, dish washer detergent, etc. as they didn't refresh any of those items during their first cleaning, other than the towels. Had we known they weren't coming, we would have washed some towels so we could shower when we returned from the parks. This was pretty annoying. We called the front desk and they delivered some items, but it was close to 10 pm by the time they got there. When driving to the parks, it typically took about 20-25 minutes, mostly due to traffic. The drive to and from Universal was 35-40 minutes (horrible traffic). There is also a bus service to the parks from the resort, but we never used it. Overall, we had a wonderful experience and we would definitely stay again.

This resort overall was a good place to stay. I had issues with the restaurants which are owned by Margaritaville but I'll leave a separate review in regards to those places. The lobby was very clean, one of the cleanest. The valet held onto our luggage until 4pm check-in and we were allowed to relax by the pool while we waited for our room to be available. The resort room was beautiful and spacious but that could've been due to the fact it was a handicap room (not requested or needed) which brings me to the shower water everywhere. The bathroom was of course designed for a person in need of a handicap room so the shower and floor were all the same level with a slight slant in the shower with a drain along the wall of the shower, great concept however, it was barely draining the water from the shower that led to putting towels along the shower curtain as the water was flowing to the sink and bathroom door. The fridge in the room was not working but the resort replaced immediately. The parking was convenient and you could valet park or self park for free which is a nice feature since majority of resort want to charge for every little thing including a room. The poolside was beautiful and clean. The outside grounds was clean and well manicured. Most of the staff were kind and helpful. Again, we did have a lot of issues with Euphoria (sit down restaurant) and Provisions (grab n go restaurant) those places need some serious help!!!

First off I went to Margaritaville on Christmas Eve and was still seated within 15 minutes of my reservation. Once seated our service was fast and on point. One of the members in my party had a seafood allergy (can't eat), and the staff not only was reassuring but the manager himself brought out the food to the table. The food was good and of course the margaritas were delicious. 5 stars just for their attention to detail. Don't forget to get you a balloon hat while you're visiting!

Such a good time. Stayed in the DELUXE ONE BEDROOM KING POOL VIEW SUITE. Had an amazing time. Room was clean. The pool was fun. Foam night Fridays (Summer) Snow cones daily ($) Build a bear like activity ($) Can't wait to come back

horrible service! I've been trying to book a stay for two days ! No call backs or emails! True it's a promotion but If this is the level of service one can expect I sure wouldn't pay to stay there! Not a good way to promote a business!

The pool was a big disappointment we will never be back. 1. 75% of the chairs are for private rental over priced. No one had chairs to sits unless they've paid. 2. There was no sign to where or price on rental even if you did wanted to rent one . Wasn't easy or convenient . 3. They won't let you bring in water bottles and expect you to pay for over price drinks $35 for a virgin piña colada and rum runner. Run runner was so bad my friend had to return and ask for another drink. The room was a few more flaws door to bathroom had my friend stuck in it for over 20 minutes had to call maintenance to get her out. The fan in her room wasn't working she had to call maintenance's. Won't be back. I'll make sure all my friends and family know about this location. -- No they did not allow me to bring in my water bottle from the room. So maybe you should check and train your employees about what water bottle is allowed.and animals safety? You had waiters pool boy serving people by the pool with food and slushy , beers etc what animal safety are you talking about. Just admit it's price gouging

The resort is nice and clean. Plenty of parking. A lot of shops & restaurants are within walking distance. I went on a week night, so it was rather quiet. I felt like I had the resort to myself. The grounds are well maintained. They were cleaning and straightening furniture every morning. The atrium is well lit, decorative and they offer a free Rum Punch when you check in. They were super helpful and check in was quick. The room was clean. Beds were comfortable. The shower glass only covered half of the shower, which meant water puddles were on the floor. The balcony was my favorite spot for relaxing and it overlooked the pools. Due to the weather, I didn't get to enjoy several of the outdoor activities. The pool area was well kept. The staff were friendly. Euphoria was fun for Monday Night Football and meeting people. Jay and the female bartender were great. The musician that night was awesome as well. Margaritaville is definitely worth it if you can spare the expense.

Ehh .. I've worked at margaritaville resort in Hollywood for 4 years & this experience was my first time here . Unfortunatly a disappointment to say the least ... first day at the pool . We got a cabana , not one person helped us remove tv cover , chains , no remote for tv . We asked for help from a server & they told us it wasn't his job , that we had to walk up to the girl at the front to get help with tv and remote & everything else other than food or drinks .. so that's fun & convient & relaxing . Love that . Oh PLUS we asked if we needed to clean up when we leave and they said yes ! We need to bring up our towels , what exactly am I paying for with a cabana compared to a free chair and umbrella if EVERYTHING is the same . No water , extra blankets or anything "resort" like in the cabins at margaritaville (which btw is not cheap) .

great resort and experience. front desk was very helpful and friendly and rooms were clean. overall great experience

A beautiful hotel with a great pool and poolside bar. The pool is shallow and large which makes it great for kids. Love having lunch and cocktails by the pool. You can also rent cabanas which are very nice.

My experience was absolutely above and beyond. I rented a villa for a group of 6 with additional visitors to come and go. We were celebrating a friend's birthday. We were greeted with fantastic customer service, and granted a free upgrade. The villa was clean, the beds were comfortable, and we had everything we needed to make our own meals in the kitchen. Great size rooms. I was afraid I'd have sales pushed on me but that was never the case. The pool staff, bartenders, and shuttle drivers were all approachable and responsive to our friendliness. They really made it a great experience! Loved that there was a shopping and restaurant strip as well as water park at a walkable distance, and everything else was a 5 minute drive (Target, Publix, etc). My only complaint was that the pool bars closed very early, I think 6 or 7?? We drove over and checked in after work on a Friday so it was disappointing not to be able to get a drink and relax by the pool once we arrived. Would definitely stay again, though!

Nice place for the weekend, we had complementary drinks, the room was very clean, and the entire property was nice.

We enjoy stay at Margaritaville's Tonight we had a bartender Kyle When handing us r check he made sure to tell us the tip was included. We have been to the lobby bar the pool bar the day before and neither one of those bartender had mentioned it. That shows how honest he is. He should be recognized for that.

We just came from the Margaritaville at Sea cruise out of Palm Beach and wanted to visit for a couple of days with friends and family in the Orlando area. Originally we had booked a La Quinta Inn but once we found out there was a Margaritaville in Orlando we decided to keep the theme going LOL Oh so glad we did. What a wonderful stay at a beautiful resort! Everyone was so friendly and helpful. Lobby was so cute and beautiful, so many photo ready areas :D Of course the big flipflop. I don't usually like to submit pictures with us in them but I forgot to take the flipflop on it's own LOL The room was amazing! It was huge! and especially after a couple of nights in a cruise room, it was just fabulous to have this much space and a real shower LOL What is it with the shower without a door on 1 side? ROFLMAO The knobs for the bathroom sink are tail fins, so cute! The bathroom needed a nightlight so we didn't get fully woken up with the overhead lights or hurt our toes in the dark. It was really dark!! The only thing I thought was silly, was the partition between the balconies from the living room to the bedroom. There should not be a partition there! LOL I would have loved to walk from the living room balcony right into the bedroom after watching the sunset. Oh the view was magnificent! We just don't have good luck, when we were in Cali Dec 2021 it was cold so no beach. Dec 2022 we are in FL and it was too cold to use the huge pool! :( Well we will totally come back for a longer visit with friend and family and hopefully Disney!

I have wanted stay at this resort for a very long time. I got the opportunity to stay here this past month. The resort is very spacious & smells amazing. When we arrived & we're getting checked in we got a rum punch welcome drink. The staff was very helpful & even though our room was not yet ready we still had access to use the pool & amenities. There are at least 3-4 pools on site. 2 of them were not open due to construction. But what was available was very nice. The deepest the water goes is 4 feet & the water temperature felt great. It was over 90 degrees & sunny. We were splurged & booked a suite. It was huge. I definitely felt spoiled & would love to do it again. We did not eat on property. But we got a rum runner & margarita. They were delicious. One gripe is they automatically add on a 20% to your bill. So for 2 drinks it was basically $40. Just know your definitely paying high prices. There are other bars near the resort as well. Lastly, the staff starts cleaning the sand in the pool area around 7:30am or 8:00. It was very loud & we could hear it from our room. If your a light sleeper be warmed.

This is a great resort with quick service. The rooms are cozy and comfortable yet the week I was there the temperature dropped therefore only stayed for 2 nights because their AC system doesn't have a heating element. They also do not have warm blankets to use during cold nights. We also had some leakage in one of the sinks which was reported and attended to immediately by their technicians. If it weren't for the fact that the rooms do not have heat we'd stay the nights I had reserved for.

I was hoping for a little paradise getaway but Margaritaville didn't seem to live up to the hype I had for them. Location was great. It was close to Disney and they offered shuttles that we didn't take advantage of. The staff here were not that kind. The only kind staff member I encountered was at check-in. Any other time I approached a staff member, they were short. I think walking in, the lobby is gorgeous. I didn't get to lounge here until the last day of my trip. They give you bands to wear around the resort which will open your room door and pool access. Out of my 4 days here, I took advantage of their pool area twice. The sun is extremely strong during the summers and they provide 0 shade out there. That was the downfall. I also want to note that the water only goes up to 4 feet. Another thing we were surprised about. Drinks out here are also $25 a piece. Very pricy. I can vouch for their Wi-Fi. Their internet connection is very strong and I had no issues working during the day. The standard King size room we had was pretty small. It had a lounge chair and a table with a chair. The fridge was small so we had to pack anything we wanted in the fridge into cups. No microwaves were in the room or able to be delivered to your room but they let us use the microwave at their Provisions store or by the front desk if it's after hours. We asked about late check out and were told rudely that we would have to ask the day of check out to see availability. When I called day of, someone told me that if I wanted to check out at noon it would be free and if I wanted to prolong our room access to 2PM, we would pay $35. That both options were available for us. I hung up to discuss with my partner and we decided to do 2PM. I called back immediately and talked to someone else. She told me I was not able to do late check out as it was full for the day. I reiterated that I was just told this information 2 minutes ago. She put me on hold and told me that there's 2 more slots for 12PM checkout. I told her I wanted to do 2PM for $35. She said oh ok! Then transferred me to a manager who told me it was $75. I told her $35 was mentioned twice and she told me no. That was frustrating because it seems like their communication amongst the staff wasn't there. I'm being told different information. Overall, it was a nice getaway. I'm indifferent to coming back.

Arrived at 8, our margaritas were brought out rather quickly. I liked the blueberry ok. My friend liked the strawberry ok. My daughter didn't care for the mango. The waiter vanished. People who arrived after us got their food before us. I went to the host and told him we were starving. Almost 10pm when our food arrived. We spent over $1k for our room for 3 nights, and after 2 hours of waiting on food, they brought my daughter's rare steak well done. She said she was so hungry and sad she wanted to cry. $42 for 3 scallops (delicious). 20% tip added into the total.

Very nice place to stay. It's clean centrally located friendly staff. Close to the h2o water parks

The employees were great! The pool area was very nice. The room, however, left a lot to desired. First, there is nowhere to hang towels up. Nowhere! Also, there is no place to hang up swimsuits to dry. Nothing! No hooks, no bars. Nothing. The bed was SUPER high! My wife is 5'2" and would have needed to be an Olympic pole vaulter to get in to bed! Then, the a/c unit leaked water ALL OVER half the room floor. It was terrible. The only thing we were told to do was put towels down!! We went through 14 towels over the course of the week! Anyway, it will take a lot for me to stay there again!! If you stay here, bring your hip waders!!

I want to give a 3 star but it's 2.5 at best. Let me start with the positives: Love the look and feel of the lobby. Easy breezy beachy feel. Instant relaxation and the lobby smells sooo good. Nice lounge, cozy seating in the lobby. The reason for the low score is the Villa. Yes they are pretty but there was no margarita maker as mentioned in the website, the air did NOT work at all. It was burning hot in there. They give you a tiny bottle of toiletries that smell horrible. I went to the lobby to ask for more and they said to me villa's only get one and sent me to Target to buy anything else I needed. Like wow really??? Then the pool. We had to wait at least 30-40 minutes to get a drink and walked to the bar because they have no wait staff or food. Anyhow not the experience I was hoping for.

i will NOT be taking down my review. Ive attached visual evidence, from Margaritavilles parent company, with accurate information. shame on you for telling guests their interactions with your establishment are inaccurate. Clearly evidence based information isn't your strong suit so please read the flyer your COMPANY posted. Its the teal one. Locals, stay away. Evidently they dont need or want your business Its disheartening to read all the negative reviews coupled with the response being, essentially, its the guest fault. And unfortunately we had a similar negative situation. We live locally and went purely for the Jimmy Buffett day cups that state were available beginning Wednesday 8.28 (see photo of margaritaville add) only to be met with rude employees and inaccurate information. We were told by some staff cups were only available beginning Friday (different from information posted) and by the front desk that they were ONLY available with a room package (again, no where was that stated). It specifically states in an article they were involved with theyd be purchase able. I understand confusion on information, but work on your guest services (ESPECIALLY towards locals attempting to spend money at your location) and id'd recommend having staff all informed properly of better information. Like SO many people have already stated, Do better

SAVE THE BELLY!!! This was kind of gross. My massage was great but my hubby's sucked. Aside from that, if you are a local guest it's lot really appealing. The pools have zero shade unless you pay for an umbrella. It's okay but it's important to now. As for the Salt and Rim Food- dear god, please never submit me to that horror again. The shrimp were okay but wildly overcooked. The burger was fresh out of a frozen and unseasoned box. The fried chicken... just no. No. The best part???? We came across an older lady carting a vat of cooked shrimp across the hot pavement as we crawled back to the ballroom parking lot. Keep in mind that it was 97° (feels like 108°) and this lady was carting a bucket of shrimp with no ice or cold pack across the hot pavement. My hubby and I just waited for the belly rumbles. Thankfully they never came, but do yourself a favor, hit up Hooters or something else across the street for a safer option. Save the belly!!! Let me add that we want to get the mahi sandwich but the bartender literally told us it was TERRIBLE and to avoid it.

Great hotel for families. We checked in for four nights over the 4th of July weekend. Friendly staff except for Rosa at check in. She's absolutely unfriendly and couldn't be more rude when I was trying to check in. We ate at Euphoria inside the hotel for breakfast which was great and again very friendly staff. Hotel has plenty of restaurants and fun just a short 10 minute walk away along with a water park.

Awesome experience all around at this resort from the complimentary adult beverages at checkin to the awesome on site pool with bar and grills. Drinks were a bit pricey but it's to be expected in the Orlando area.

Great resort, the adult pool was quieter & cooler than the bigger beach pool. Great music and friendly staff.

I would definitely stay here again! I loved almost everything about it. I think it's easier to do this review as a pro/con list, so see below: Pros: 1. Beautiful, quiet, gated community! It was so clean with gorgeous plants and palm trees. There is a small "lake" (I think there is more than one lake--unsure). There is a walking trail that goes around the community. 2. I stayed in the 2 bedroom cottage elite. It was roomy enough for the 5 of us to comfortably live. Very clean. Minor flaws (a couple broken blinds on one door, small dent in the fridge), but nothing to take away from how nice the overall cottage was. The cottage has a small pool and attached jacuzzi, which we loved. You won't be swimming to the ends of the earth in this one but it's large enough for a couple strokes. We also had a grill and balcony! 3. The immediate area has EXCELLENT amenities. There is a large pool on site with a bar, a spa, a nearby water park, movie theatre, and many, many restaurants on a little strip. I especially enjoyed the proximity to the strip. One could potentially not have transportation and still have a very good time at this resort. 4. No major issues with customer service. 5. We did not have enough towels or a proper access ramp to the cottage, but staff made sure to bring more towels upon request and and a proper ramp. Cons: 1. If you're a wheelchair user, you might struggle to find a fully accessible cottage. While the doorways are spacious enough for some wheelchairs, our shower had a small step down that made accessibility more challenging. The sinks have cabinets underneath. Please be sure to call ahead about 2 access ramps because there are 2 step ups to enter the cottage. You will also have to transfer one ramp when you go into the backyard. 2. It wasn't always easy to get in touch with the sales team. My representative was super sweet but often difficult to make contact with. I simply wish that backups are in place when a representative cannot respond. 3. Finally, the bed upstairs was a full size. Considering this cottage is supposed to hold a maximum of 6 people, I do wish the upstairs bed was at least a queen size. It was quite uncomfortable with 2 adults. Our downstairs bed was a king size. We also had a complaint about how hard the pillows were upstairs. Overall, I loved my stay! It's definitely a little home away from home. The resort is fun to explore. It's about a 35 minute drive from the airport and 9-12 minute drive from Disney World!

This Place steals your money, never book a family vacation here. Ended up cancelling our reservation the morning we arrived at the hotel due to lack of availability when we arrived, Was confirmed by staff the previous week when I made call that they would make accommodation so a 3 and 1 year old for another room could catch up on rest from redeye flight. Even made a cabana reservation as they were very assuring that they would help make our experience enjoyable for the afternoon. If they would have been up front and said hey we're going to have issue with that request, Aleast I could have been more understanding and cancelled in advance and booked elsewhere. But they did the opposite, and confirmed we would be good. However, when we arrived Kimberly was extremely rude and lacked EQ in her communication to us, then says "you'll just have to deal with it". No empathy or total understanding that we had bait and switch pulled on us from other staff members confirming we would be taken care of upon our arrival. We received a cancellation confirmation number from Kimberly but after that I will speak confidently to Carol at the front desk as she was very understanding and tried to help us to best of her ability. Now this hotel is charging us for a stay that we never checked in for and I received a cancellation number for our stay. As a social media influencer within the travel community, rest assure I will never stay at this property and will partner with colleagues to advise staying away from the Margaritaville chain of hotels. UPDATE FROM OWNER RESPONSE: This cookie cutter response from ownership demonstrates even more why you shouldn't stay here. To blatantly disregard our experience and not acknowledge you could of handled our scenario better upon arrival to the hotel as our fault is rather comical. Unfortunately, based from our experience, the staff poorly communicates with incoming guests who could be traveling from all over the world and lacks those important soft skills. Definitely not a "Guest First" Hotel and I even had a hassle with the cancellation of our cabana for that day (fortunately this was taken care of). This isn't a spam review at all as we experienced the utter poor service from your hotel. I'm sorry to tell you that not every poor review is due to the guests fault instead of the hotel needing to do better for prospective and current guests

First time my wife and stayed here at the Margaritaville cottages. The area was nice and clean and very quiet despite a lot of guests staying there. The cottage was very spacious and clean with a pool and hot tub in the back fenced in area. The only reason I'm not giving it a 5 star is that some of the outlets in the bathroom weren't working and there towels missing as well. Still planning on coming back in the future though with my wife and friends and really expecting another great time there.

Totally ruined our staycation this weekend, the customer service at this resort really needs improvement. We had a very small issue entering the pool with the attendant instead of just apologizing he kept antagonizing us, being very argumentative and disrespectful. We spoke to the manager Joel, to be honest he was polite but offered no solution. The door man who stated his name was Rodney, was so disrespectful it set the mood for our entire evening there we didn't even stay in the resort we are locals who wanted to enjoy the pool and spa so we rented a room we where not going to stay in so that we can rent a cabana and enjoy the spa for the day we literally spent well over $1200 to get that kind of service, I prefer to take my money to a Hilton or another name hotel because this was not worth the service. Extremely disappointing, Margaritaville you must do better.

Good ambiance, live music, great service & delicious food. I would recommend it to anyone looking for a good time. Plus, the price is reasonable.

Their catering is awesome, I really enjoyed the Yukon fries. There's vegan options, which are deliciously out of this world with flavor. Their desserts were so delicious and I could've ate so much more. Bathrooms are exceptionally clean and are constantly being upset, which I love. The staff is out of this world friendly. The Provision is a shop that you can buy great tasting food with friendly service. There's alcohol to purchase along with snacks, baby items and lotions/Aloe Vera, although I did not see prices for the essentials. The cabanas located at the pool are rentals, which receives exceptional service. Housekeeping is polite and helpful. Margaritaville was such a delight and staff went above and beyond for myself and the crew. Five stars from me... gotta love this place, especially their desserts.

Everything you need in one place Spacious cottages with private pool and hot tub. Lots of restaurants and shopping available.

Came back to celebrate my wife's birthday. I have stayed here three times before this visit. The staff here is super. The decor is classic. The food in the Euphoria restaurants is great.