Marigot Beach Club & Dive Resort

The rooms are dated and could use a little more furniture as the studios are large rooms. The kitchen is not fully stocked for preparing meals, but if you are planning to cook, it is no big deal. The price is amazing for a week and the surrounding is very beautiful. Just know there are many steps to get to your room. The housekeeping service are amazing, they are very helpful and friendly. It's only ever other day but that is just fine!

We are full time live aboard sailors. We bought a day pass to spend the day dining, playing in pool and indulging in adult beverages.||The service we received from Hilda and Renata in the restaurant for breakfast was great. Service with friendliness and a smile isn't something we always see. Hilda brought us our first mimosas. Renata made sure we were happy with our service.||Down at the pool bar, Allison served us with a smile and a great drink. Those bartenders at the pool bar were working very hard and tirelessly. They all had smiles on their faces and served you as fast as they could.||Again, Renata was down there after upstairs Service finished. She made sure we had what we needed. Hilda was downstairs as well. Between Hilda, Allison and Renata we had great service.||Cons: breakfast was a buffet but you could order eggs done the way you like it.||The downstairs restroom needed service. It needed TP and one toilet needed to be cleaned out. In the 6-hours we were there, I told many people and they told maintenance. Nothing was done.||Overall a great experience!!!

We were slightly apprehensive as there are some really mixed reviews on this hotel, which we didn’t think to check before we booked!! And I am so so so so pleased we came here. I couldn’t agree less with the bad reviews, the place is AMAZING, the staff are some of the friendliest people I have ever met (everyone on the island is for that matter), there is everything you can need in one place. The rooms have everything you need, the bay has plenty of food choices around to eat or the restaurant at the hotel has great food too - I would recommend trying the beef roti! We’ve had a wonderful relaxing holiday, and couldn’t have asked for anything more. We’ve loved the different culture, the sunshine, the ferry rides and the scenery. I would 100% recommend for anyone to come and stay here.

Absolutely wonderful staff. Very attentive and friendly! Just a very few exceptions..sadly the water taxi guy (not Ricky👍😁) was obviously doing the bare minimum. The water taxi guy made us wait a long time, two lunch servers were ignoring us…so sad(we love island time🌞👍), but this wasn’t that..just lazy

Not a dive resort!||There is no on site PADI centre and hasn't been for several years, though travel companies (TUI in our case) are still mis-selling it as such. They can arrange third party pickups for dive trips but that isn't the same at all. In a state of general disrepair. I expect that the entire resort will be featured on one of those abandoned places type TV programs in the near future. Many of the advertised amenities are permanently closed. Staff are limited in what they can do and obviously stressed. Food is limited, poor quality and exceedingly overpriced. Breakfast is utterly woeful. Bar is dead. ||The spa is basically having reception book someone to come give you a massage. If you expect spa amenities to include a sauna, plunge pool, jacuzzi etc then forget it as they are all permanently closed.||Worst aspect is the location. The access by motorised raft may sound exotic but really it isn't. Then 1 mile over a steep hill to the nearest bus stop. Taxis are $$$ and there are extremely limited local amenities which are eye wateringly overpriced. There really is very little to do here. I would suggest that you need a car to get out and about. The hotel part of the beach is mostly a concrete apron with sand on top. It is small and although tidy, the hotel sunbeds are extremely shabby. The locals are not allowed to use the hotel restrooms so make their own arrangements with the expected resulting pervasive aroma.||The hotel itself consists of a number of villas and low buildings. All are at the wrong end of shabby chic and there are maintenance issues. There are many steep steps on cracked and uneven tiles which become quite slippery after rain. I expect that anyone with any type of mobility or fitness issue is going to be in trouble.||The gym exists but equipment is very basic and dated. The pool is tiny and when I used it enjoyed a light layer of floating scum. I couldn't see my feet through the murky water. The sea is nice to swim in though.||Housekeeping has been downgraded to every other day so don't expect the luxury of clean towels and a made bed unless you do it yourself. ||If you are planning on going the self catering route then be aware that kitchen amenities are basic and that there are no local shops for supplies.||I am now facing another 12 days here and looking forward to leaving. At least writing reviews and arguing with TUI over breach of contract will keep me amused.||Views are nice.

Probably, most of us will agree that Marigot Bay is the epitome of Caribbean charm and beauty. Fewer might know that it's a 30$ US return, fast speed boat ferry ride away from Castries, so really easy to get to for cruise customers. Marigot Beach Club is the ideal place to lounge, eat, drink, and be merry, confident of returning in plenty of time. There's no need for me to wax lyrical. Just see the photos.

So the place is awful, had a large cochroach in my room, the 2" kind. Ate at Doolittles 1 hour and an half to get fish and chips. Oh and it was served cold. Also saw a rat running around the eating area. Breakfast this morning took about an hour to get steak and eggs. Basically a nightmare and I'm only on day 2 of a 5 day stay. They sprayed the room for Roaches and shut off the Air Conditioning, leaving the fumes in the room.all day, and an unpleasant hot room. Roasters woke us up at 3am, TV is 22" tiny, while they seem to care, it's obvious that noone is really accountable. Not sure what to say, St Lucia is a beautiful place. The ferry is punctual. The place is just run down and ought to be closed. Run... Update ~ on hour third night we also found another large cochroach, babies and an ant tail from the bathroom mirror to the shower. Reported all to front desk, was told that I must report this to a manager, in order to cause a change. I did this. I requested a follow up call with General Manager, was told that would call me, never did. They changed our TV after our complaint, but the cable never worked. In all left a bad taste in my mouth about St Lucia which is beautiful. Between the bugs, cochroaches and lax attitude, really not a hotel we would ever consider going back to. Kind of surprised that the travel websites permit this. In the United States this kind of thing this place would be condemned by the government.

This hotel is a H&S hazard waiting to happen. Set on the side of the hill, most apartments are a noticeable walk up hill, with the Firefly Studios several floors up. |We stayed in 2 different rooms and also experience 2 more rooms on the final day to change. Every room had maintenance issues. From the broken hand railings over the steep edge to see the sunset!, to broken showers 3/4, leaking toilets 2/4 culminating in my husbands electrical shock from the bedside lamp - the hotel changed the lamp but did not seem to care.|And I think the is the word I would use no-one at Marigot Beach Club and Dive resort cares. |The staff disinterested, never once said good morning on one of our 14 visits to breakfast or 4 to dinner, there simply is NO service. |The food 9 generally in Marigot) is over priced, and mostly tasteless, boring for vegetarians with dull curries, potato filled Roti's and pasta your only choice.||Plus we chose this hotel for its on site dive center which is closed. The private beach of which there are two small strips. one to the left of the hotel with 6 pairs of broken sunbeds is swapped with day trippers from the cruises (which I think is their focus as its extra income). The main beach to the right even worse chairs, ripped off for privacy? but used by local kids and hounded by the beach sellers (which were aggressive / rude) - only Noel the local fruit seller was fun to talk to. ||It promises so much from the photos, the bay, the clear waters, the hotel, etc |and fails to deliver through lack of care, love and attention. And when you have choice you cant afford to not offer high standard (or frankly even basic) SERVICE !