Marina Inn

Our experience so far has been really great coming and going at the hotel with ease. The staff have been exceptionally kind and pleasant providing us with an extra blanket and a hair dryer for the room. The room is modest and practical, durable with clunky features. It has great big windows and blackout blinds which are sympathetic for travellers suffering jet lag. The service during the stay so far has been appreciated and being so close to the bay is fantastic to be able to walk toward the bridge or piers.

Staff was friendly and location was good, however there were a few things to note. The deadbolt on our room did not lock as the latch was misaligned. The elevator was not working, and the services advertised on their website (complimentary breakfast, salon, barber shop, etc) did not exist. Definitely call before booking to verify services if needed.

If I could give ZERO STARS I would! I booked this as a night away as it seemed nice enough- the rate was reasonable, the location was nice, and the photos looked very cute. I knew before I even got upstairs to my room this was going to be a joke. When I arrived, the elevator was not working, my room was freezing with no heat, & the actual room itself is NOTHING like was listed- it is like a dorm room AT BEST. There is no carpet, no wallpaper/charm, & not even a bedspread on the bed! There are stains all over the walls, on the headboard, and the bedside shelves are disgusting. The soap packages on the sink even looked like they were from the last occupants. This is 100% false advertising. I left within 30 minutes of arriving! (PS ZERO of the amenities listed are available)

Check the hotel's website. All of the third-party websites are inaccurate when it comes to parking and overall appearance and condition of the hotel. Furthermore, There is an inadequate evacuation map from the doors and the sprinklers on the ceiling are not properly installed. Very important!!!NOT recommended for anyone in a wheelchair or disabled. The elevators do not work!

WARNING - DON’T EVEN CONSIDER FOR ONE SECOND STAYING AT THUS DUMP. It is the MOST DISGUSTING Hotel I have ever stayed in. There appears to be reviews being left by fictitious guests. 1 was the minimum rating grade offered, I wanted to give it ZERO - yes 0. The ONLY REASON I DIDN’T Leave was because they have a no refund policy (they are very efficient and honourable on that front!) and whilst it is a mid-range hotel with average charges. A stay San Francisco in a upmarket hotel would be cheap after this crap.||I wouldn’t leave my dog in this FILTHY rat hole!

No elevator, no hot water for either day(this is just inexcusable), no smoke alarm, the room stunk of cigarettes, the blinds have a 2in gap all around so once the sun is up it's bright as day in the room. I have truly never stayed in a worse place and I've stayed in some super shady motels off the interstates driving cross country. Even when I'm camping if they have a shower it's always had hot water but not this "hotel".. It was an awful stay, just awful smh What a waste of my money

Aside from the horrible customer service, the elevator wasn’t working so we had to carry our luggages all the way to fourth floor. Not only that but this inn doesn’t have any AC at all and they’ll only give you little fans that’ll rotate. The guy who checked us in was very rude and disrespectful as well. We asked for our fan to be replaced cause it was broken and he seemed irritated. Never coming back again and I will never recommend anyone to come to this inn despite the price being cheap.

I paid for 3 deluxe rooms and upon arrival we got 3 standard rooms and the front desk clerk tried to tell me there was no rooms available that I PAID for . He ended up giving me 2 deluxe rooms that were all of a sudden Available once my mom spoke with him. Sheets were dirty, beds felt like they were broken , no type of ac, the windows have no screens (unsafe for children) . And don’t get me started with parking. I guess that’s sf for you. Never again will I trust these reviews.