Janine B.
Google
I booked Marion Lodge in Sandton expecting the standards of a four-star, exclusive bed and breakfast as advertised. Unfortunately, my experience was one of complete dismay.
On arrival, we found:
• Stained pillowcases and poor-quality linen.
• A dirty, stained carpet in the bedroom.
• A shower with no working light.
• Mismatched floor tiling and a bathroom mirror held together with electrical tape.
• The shared lounge and dining areas were used for a noisy party, making it impossible to relax in nearby rooms.
Although the staff were polite and helpful, the overall décor, cleanliness, and upkeep fell far short of what one would expect from a property claiming four stars. In my opinion, the advertised rating and glowing online endorsements are misleading.
This is not an establishment I would recommend, and I strongly believe that the accreditation and promotional claims should be reviewed.