Gabrielle J.
Google
We drove 40 minutes to come to this location, this was the first time and last time I NEVER BEEN here was dying to go and idk why the experience was extremely disappointing. The woman at the door was very rude, unprofessional, and not considerate at all. Her appearance and attitude were not welcoming, and she showed no level of customer service.
I had lost my wallet, but I had a physical photo of my ID and simply wanted to come in, sit down, and have food. Instead of any understanding or courtesy, I was refused entry with no empathy or effort to help the situation. I was already very hungry and stressed, and the way this was handled made everything worse.
This was not right at all, especially after traveling such a long distance. I will be calling to speak with someone higher up, because this experience was unacceptable and should not happen to customers.