Cindy
Google
❌ Terrible Experience – Not Recommended
This hotel is simply unbelievable.
Poor Hygiene: The bathroom and shower walls had visible mold. The carpet and sofa were heavily stained, making the room feel dirty and unpleasant.
Price vs. Quality Mismatch: They claim not to provide basic amenities in the name of “environmental protection,” yet the room rates are as high as a five-star hotel. With such poor quality, it doesn’t even meet the standards of a business hotel.
Unprofessional Service: The receptionist was unfriendly. At checkout, they quietly added about RMB 1,000 to the bill. When asked, they said it was a deposit. But there was no prior explanation, no receipt, and no transparency.
Overall Disappointment: I’ve stayed in many hotels in Shenzhen, and I chose this one only because it belongs to the Marriott group. Unfortunately, it turned out to be far below expectations.
👉 Conclusion: For the same price, you can find much better hotels in Shenzhen. If you’re okay with this level of quality, I’d recommend staying at a business hotel for less than half the price instead.