Marriott's Timber Lodge

Stayed in the comfortable 2 bedroom villa for 4 nights and had a relaxed stay. The staff was wonderful. In particular, Carissa from Front Desk is a true professional. During check-in, Carissa was so courteous and respectful, and seemed genuinely interested in making sure all the guests had a great stay. Not only did Carissa provide excellent guidance throughout the check-in process, recommended some great restaurants and sites to visit, she also assisted with locating a package that was sent from my office, and followed up with calls to the room to confirm the package was delivered by the hotel staff. Additionally, Marley from Guest Support/Front Office was also wonderful when she handled our phone queries with attention and care.|| ||The location of Marriott’s Timber Lodge was very convenient – easy walk to Van Sickle Park as well as restaurants at the Shops at Heavenly Village. The interior of the 2 bedroom suite (with connecting doors) offered adequate space for both adults and children, with warmly furnished ski-lodge style furniture, sufficient plugs for devices and phones, fairly comfortable beds with good quality liens, 2 fireplaces and convenient front-loading laundry appliances.|| ||All in all, after a work stop in Palo Alto, this was a wonderful stay for us to appreciate nature and the beauty of Lake Tahoe.

IMO this resort and its sister property next door are the gold standard when staying in South Lake Tahoe. The hotel offers ski valet service within steps of the gondola. Heavenly Village is really the place to be in Tahoe, especially with the Target opening soon. You really don't need a car when you stay at this property, because it's just so centrally located. So many good restaurants nearby and even a small ice skating rink to pass time at night. We had an absolutely wonderful time staying here and definitely look forward to returning in the future.

This is the best place to stay if you are into snow sports and want to be in South Lake Tahoe. Additionally, Gary introduced us to the hotel chain’s vacation club ownership package, and really enlightened us into how much Marriott Hotel truly has to offer. Can’t wait to come back.

We enjoyed a week at the Marriott vacations resort in Lake Tahoe. It was a very pristine and up-to-date hotel located very near the lake and convenient to most shopping centers we needed. Our unit was newly remodeled so we had the latest appliances and enough outlets for our electronic devices. I especially love the oven as it had an option for pizzas and air fryer cooking. My only disappointment in the kitchen was that a blender had to be requested and they did not have an electric mixer available. Since I had an injured rotator cuff, it made mixing anything very difficult.|Overall, there was great lighting, except for the dining area. The light there was rather dim. I loved that they had a fireplace which was easy to use, and the Bathroom, had a Jacuzzi tub, which, if we were younger, would’ve been fun to have used, but due to our age limitations it would’ve been rather difficult. There were two TVs one in the living room and one in the bedroom. Netflix and prime video or options on both if you had an account, and there were a variety of channels available. The heating and air-conditioning was rather hard to regulate. When it was an auto and you tried to regulate the temperature it would heat the temperature and then it returned to cool. It would either be too hot or too cold. Also, the tub was rather hard to get in and out of for us boomers. The water was great. We were even told it was safe to drink as it comes from the mountains nearby. The staff was very friendly and accommodating. Parking was valet only and the charge was $35. The inconvenience there is that we did not always have access to our vehicle right away. You had to request your car and wait 10 or 15 minutes before it was delivered. On the upside, we knew it was in a safe location the whole time we were there. Since there was a Village shopping center within the resort, there was not much of a need to go out other than when we drove around the lake or general sightseeing.|All our unit was pleasant and we would recommend Marriott timber Lodge as a place to stay.

Very nice place. Big and busy. There's lots of stuff going on in and around. Plenty of activities provided by the resort. Kristen, one of the activities team, was great. She has tons of enthusiasm and knowledge. Bianca, at the concierge desk, was a big help. She really knows the place. Our room was a long walk from check-in, but on the quiet side of the resort.

We loved the heavenly location this hotel is in. The concierge was very nice and accommodating. The room was clean and modern! The only thing that was hard for us is being able to hear our neighbors clearly! We could hear the male parent baby talking the child along with the baby crying through the night…. For a couple with no children this was very interesting for us. But it was disturbing to think that family had no privacy because we could hear everything!! There was also construction going on which we were warned about but it was noisy!

I loved it! We were greeted by champagne, a charcuterie board & snacks in our room. I loved the spacious hotel room with a fireplace, full kitchen, jacuzzi tub and comfortable bed with extra pillows already in our room. The hotel pool is giant with four hot tubs & a splash pad. There's bbq's, a ping pong table, a gym with a sauna, & a game room (We had a blast playing Mario Kart). The hotel offers tons of activities; We went on a morning guided walk to the lake. The ambiance of heavenly village is "heavenly". The grounds have plenty of shopping, food & fun nearby. Overall one of the best hotel stays, I've ever had.

This hotel is near the most beautiful lake in the United States. The hotel is beautiful. We were in a suite perfect for 2-4 people. Full kitchen. Spent the day out exploring.

This is a great place to stay located next to the Heavenly Gondola. Timber Lodge is a timeshare resort but often has rooms available for rent at the daily rate. They offer comfortable well appointed studio, 1BR , 2 BR ,and 3 BR units with full kitchens and access to BBQ grills, gym, hot tubs, and pool. This convenient location is adjacent to the Heavenly Village with restaurants and stores and also a short walking distance to the NV casinos.

So recently stayed here two nights and it's some pros and cons with this place. Location is a plus and minus. Plus cuz I'm used to driving to incline village so that at cut my drive down an hour and still got snow. Minus tho I was bout aware that this was in the middle of a town essentially. Wasn't what I wanted. Another plus behind this, is everything walking distance, food, lil activities etc. minus for my family is, I usually stay at ritz Carlton in incline village and washed to stay somewhere where I could just come out as I please to snow right there on property and not have to pay to ride a gondola to get let my daughter pay with some snow balls. I've seen a lot complaints of how the staff wasn't really helpful. I didn't have that issue. Very friendly staff, attentive and available. No room service. That's on me not seeing that. That's always a kill game for me especially since family got sick and when I needed to eat I had to go out to 30 degree weather to get it with my chest on fire. Stayed in the one bedroom suite, very roomy and nice. Kitchen big tub and shower. Size setup. Sofa bed was nice. But those pillows or what they trying to pass ass pillows destroyed my neck. I'm definitely going to see a chiropractor and I'm not exaggerating. Terrible!!!!! They did a lot of renovations and I think they must have messed up their hvac system. That heating system is out of wack. Gets way too hot but then in bedroom blows out cold air. Temperature regulation doesn't exist or this thermostat. Overall it was coo just know what you getting yourself into at this place. Surroundings, your needs and activities your trying to accomplish

(2.5 stars) We have been coming to Marriott Timberlodge for over a decade, and have been Marriott Vacation Club owners for 23 years. I hope the service we had on this trip is not the new standard for Marriott timeshares. First, when we arrived the woman in front of us, and then us, were condescendingly spoken to by the manager on staff. We felt quite disrespected and unwelcome at a place we are supposed to be relaxing at. Funny enough, she had the same problem as us where they did not place us in the proper room, and then did nothing to even make up for the error. Another issue I have is now they're charging you for everything. If you want even new towels it's a $25 fee every time...FOR TOWELS? We're staying here a week with 5 people, you think we're only going to use one set of towels? And that's on top of the resort fee you have to pay. When we asked what to do they said we can give you laundry detergent and you can wash them yourselves. Sorry but I didn't come on vacation to do laundry... The operating service is also now automated and even when you get past the robot, you have to wait on hold for the front desk. We had packages come that the staff never notified of. I really hope that this standard level of hospitality is not the new norm for Marriott, and this is not how they treat their customers.

Great experience! The pool and hot tubs were plentiful and relaxing, every day was an activity and a welcome happy hour drink, and location was amazing right next to the gondola. Great value, highly recommend. Villa rooms had a nice spa tub in the bedroom!

Pretty decent resort to stay at with a very convenient location if you're trying it carve the slopes of heavenly in South Lake Tahoe. The gondola is right outside the back door to the hotel which was really nice. The room itself was good with a few inconveniences. We were out of shower gel and toilet within the first day which was surprising because they didn't have any back up supplies in the room. They did replace it for us but after pretty long wait. Lines for the gondola were pretty long as well so watch out for coming during peak times!

Loved the many whirlpools to chose from where children could go due various pools having different temperatures! The staff are ALL so friendly and there is SO much for kids there!! Definitely worth it! Gorgeous place with a view of the gondolas and the smores was a plus!!

Beautiful resort in a perfect location in South Lake Tahoe! Close to casinos, shops and restaurants. Comfortable and clean. Amenities include pool, spas, workout room and activities.

Got a 3 bedroom this time our studio part was ready so 8 of us squeezed in our selves and the luggage. They wouldn't release the 2 bedroom that connects until it was closer to 4 pm check in time. This is one of the few Marriotts that make chairman status who pay over $16,000 in hoa wait. Then you get the 3 floor on the street side where all the noise is. But after all that we got the room and no complaints the family had a wonderful time and lots of fun!

I was in Tahoe for a conference, and this was my overflow hotel. WOW! Such a great place and it was hopping despite it being their slow season. The suite was immaculate and the washer dryer came in very handy as kayaking was part of the conference agenda, and I got a little wet! I loved the fireplace, kitchen and balcony as well. Easy walking distance to shops, dining and casinos. Warm chocolate chip cookies celebrating Halloween were a nice touch. I would absolutely stay here again! Hopefully the nearby construction will be completed soon, as shuttles won't pick up/drop off there right now.

Merits 3.5 stars but I will round up. Stayed here with family during a long weekend trip in a 1+2 room situation with 3 total baths. There were enough beds for the 11 of us even though we did have to bring a sleeping bag (and use both the pull-out couches). The living space is generously sized and the dining table is huge. We had a view toward the back of the property and could watch the gondola go up and down from the balcony. Kitchen had everything you need to cook a meal, and it's really nice to have a washer/dryer in-room. Pool space was fantastic -- large pool deck, plenty of chairs to lay out on, water was nice and warm (some might say too warm and not refreshing enough XD). There's also a hot tub and splash pad, BBQs, fire pits, and a ping pong table for additional recreation. At one point there was staff selling snow-cones and then later handing out ice cream. The heart of Stateline is at your doorstep; Nevada/the casinos are next door, there is shopping and eating just in front, plus the aforementioned gondola. Not so great things: - the most convenient elevator was out of service every other time we tried to use it, not sure if related to the renovations happening on the first floor - valet attendants were NOT ATTENDANT AT ALL; they clearly are not working for tips -- no help with bags or even bringing over a cart, no help opening doors, when you call their office line they don't answer and the VM is full.... (it's $35/nite fyi) - the signage at the entrance of the place could be more prominent. Traffic can be beastly on the main drive so if you miss it, you have to take a good amount of time to circle back. Note that the driveway is crossed by pedestrians so you have to wait for throngs of people to walk by depending on how busy it is.

Marriott timbers lodge Lake Tahoe So bummed This place does not live up to the Marriott standard. If an Exec stayed in the room we are in they would leave. Just remodeled. Crack in the ceiling. Paint chips falling off the doors. The smoke detector has a huge piece of blue duct tape over it. Disgusting. We hear the elevator all night and hotel restaurant is closed with no notice. Staff unresponsive. Don't stay here.

I have never left a negative review, and this is my first. Extremely disappointed with what happened tonight at Marriott Timber Lodge. Booked in March through Expedia only to arrive at the Marriott Timber Lodge and find out my reservation canceled. Marriott blames Expedia, and after contacting Expedia, Expedia blames Marriott. Does it matter? It's up to these two companies to communicate with one another. When I went to the front desk to inform them that Expedia said the problem wasn't on their end, the staff member said that the situation required a manager but she "stepped away from her desk." The Expedia front desk immediately contacted Marriott Timberline to resolve this and was informed that the manager would be available in 20-30 minutes. In the meantime, I am in Tahoe without a room. I also found this past review on Yelp, and wish we had Joe available to handle our situation... This resort is really a great spot & the staff is amazing. Example A- Joe from the front desk saved our trip after Expedia cancelled our reservation without notifying anyone (even the hotel). Joe singlehandedly took a 3 way call with an Expedia rep who barely spoke english and found us a room on one of the busiest weekends in Tahoe. Joe, where were you?

Our first time visited the Marriott Timber Lodge at South Lake Tahoe. This resort is situated inside the Heavenly village with the Gondola nearby. Food and shops are located within walking distance. There is a Van Sickle Bi-state park behind the resort as well for hiking lover. The resort is being remodeled and have activities throughout the day for the residents to enjoy. Across the street is where the state line is and you will reach state of Nevada. There are 4 casinos around the area to visit and walk around. However, they are much smaller scale than Las Vegas. It's a nice resort for families and couples to enjoy. We arrived at off peak season and it's quieter because there are not many people. Will definitely visit again in next Fall.

Love the location. Easy access to gandola. It's like an apt. Nice and clean. Awesome fireplace. Even had our own washer and dryer. Front desk were nice and helpful. Heated pool.

Me and my wife took vacation days to escape to Lake Tahoe timber lodge. we were celebrating our anniversary and my wife's birthday., but when we go to check in they tell us our reservations had been canceled!....... news to us! they still have our money! after getting the run around we ended staying across the street. my wife went in the next day to see what had happened. no real answer but hey they gave us a $16 dollar bottle of wine! way to keep it classy Marriott! do yourself a favor and book somewhere else!

Stayed for a night and we really enjoyed our stay. Location, location, location! In the heart of Heavenly village you can not beat the location. With all the activities you really can't beat this place. I definitely plan on staying again. Valet parking is $32 a night and check out is 10:00 AM.

This resort is a Marriott vacation property and is available for nonmembers. Timber lodge is located at the base of a gondola lift for skiing. It is situated in a village with multiple restaurants, swimming pools, outdoor barbecues, and a multiple variety of activities for children and teens including an on-site movie theater. Situated right on the Nevada and California state line casinos are within walking distance. There is a concierge available on site and valet parking is available, although there is a significant overnight parking fee for this property. Ski services and equipment rentals are also available within walking distance to the gondola. The resort is conveniently located to nearby Lake cruises and shopping. Within driving distance are a number of parks that are closed in the winter, but offer swimming, biking, and hiking in summer months. There are a variety of room options available within the resort. Even the smaller units offer a sitting area, a small galley kitchen, and a nice size television. Laundry facilities are available on the property. I would highly recommend this resort to anyone that would like the opportunity to see the Lake Tahoe area regardless of the time of year.

I always love staying at a Marriott property since they are pretty solid. The rooms are pretty basic here and I would say one step down from the Grand Residence next door. The pool area is quite large but gets very busy and noisy. The staff are friendly but they don't go above and beyond to help. I will say that they did let us check in an hour early, so that was appreciated. It's a great stop for being close to Heavenly and Stateline!

We were so excited to have a relaxing three day weekend at the Marriott Timber Lodge. Unfortunately this was made impossible by the ridiculous construction noises directly over our heads. It began just before 8am and continued throughout the day until 5pm. Hammering, drills, etc. very LOUD. After contacting the front desk, we were moved from the first floor to the 4th floor to a room "far away from the construction." However we woke up once again at 7:54am to hammering directly above our heads. I have stayed in countless hotels where there is construction going on, yet never have I been placed in rooms directly under that construction and I find this beyond unacceptable.

I'm a fan for life! The place is in an ideal location, and love the decor, the family friendly sleeping options, the stocked kitchens, and friendly staff. The only down side was lugging the luggage cart around. In some ways I liked having my stuff immediately, so even that was okay, However, I saw some older folks (including myself) struggling. The valet was also good and bad, but maybe it will just take some getting used to. No on-site self-parking. Might I suggest a covered staging area vs. leaving keys in an open windows when it might be raining/snowing. We will definitely be back though!

We have delighted in visits to the Lake Tahoe area for the past 45 years. Marriott Timber Lodge: South Lake Tahoe located at 4100 Lake Tahoe Boulevard South Lake Tahoe, CA 96150 (530-542-6600) is home to a summer holiday. Take care not to confuse Marriott Timber Lodge, South Lake Tahoe with the nearby Marriott Grand Residence Club, Lake Tahoe (1001 Heavenly Village Way South Lake Tahoe, CA 96150, 530-542-8400.) The two properties are very close, and both are served by the high speed Heavenly gondola. Marriott Timber Lodge is an upscale Marriott timeshare located in South Lake Tahoe California. Nearby is Stateline, Nevada. In fact, there is an older resort near Stateline, Nevada that features a ballroom dance floor that has a line in the center designating California to the West and Nevada to the East. How neat is that? We find check-in and direction to our Marriott villa to be an easy task. Marriott Timber Lodge is a newer Marriott property that features a mountain designer theme. Marriott Timber Lodge architecture actually looks like a western resort, and feels like a very refined western resort. A primary attraction is that Marriott Timber Lodge is a ski in/out resort, and the property is located adjacent to the Heavenly gondola. We have traded into a two bath and two-bedroom unit. Fortunately there are A/C units and fireplaces in each villa. We say fortunately, because not all high alpine properties offer A/C for summer guests. The "new" kitchen area sparkles with modern appliances, and state of the art cook wear. The mandatory washer and dryer are present. These villas are about 1200 square feet, and the openness and windows invite the outdoors inside. The master bedroom is typical Marriott design and luxury. The second bedroom is a small hotel suite featuring a private entrance. The designer furniture and appointments are elegant. The Marriott Timber Lodge is exactly the kind of mountain lodge that we expect. Perhaps Marriott got it all wrong in Vail and Breckenridge, Colorado. But Marriott got it right in South Lake Tahoe. We appreciate the use of leather in the furniture, the heavy wood accents, and the location. While a ski in/out resort the location is very near U.S. 50, and within walking distance to a cinema complex, art stores, shopping, and a nice grocery store. We recommend driving to the grocery store. South Lake Tahoe features a number of restaurants. We also recommend a villa higher up on the mountain. Marriott Timber Lodge fronts on U.S. 50, and the noise from the road maybe distracting. We also recommend the use of a rental car. There are several very nice resorts in South Lake Tahoe, and Marriott Timber Lodge ranks at the very top. We have stayed at some older Marriott resorts and have wondered why corporate maintains these properties. This is not the case with Marriott Timber Lodge. Marriott does provide the villa hot tub at Marriott Timber Lodge, while some newer Marriott's have replaced the hot tub with a large multi-head shower unit. For some reason, Interval International suggests the Reno airport as the destination airport. We have never cared for Reno or for the traffic congestion of the Reno area. We recommend the Sacramento airport for a very pleasant mountain drive to Lake Tahoe. As we are discussing our holiday, we have planned an evening in Sacramento at the Sacramento Marriott Rancho Cordova with a visit to Old Sacramento the following day. In 1839 John Sutter arrived on the shore of the American River near its confluence with the Sacramento River. With the promise of a Mexican land grant, Sutter and his landing party established Sutter's Fort. As the settlement grew and became permanent, it attracted other businessmen looking for opportunities. Sutter and the people he attracted created a commercial center in the area, but it was the Gold Rush in 1848 that created the City of Sacramento. In the mid-1960's, a plan was set forth to redevelop the area and through it, the first historic district in the West was created. Today, with 53 historic buildings, Old Sacramento has more buildings of historic value condensed into its 28 acres than most areas of similar size in the west. Registered as a National and California Historic Landmark, the properties in the district are primarily owned by private owners, with individual businesses leasing shops and offices. The area has flourished and is once again a thriving commercial trade center. From Sacramento, we elect to enter the Sierra Nevada Mountains as we journey to Lake Tahoe. The Sierras runs 400 miles north-to-south and is approximately 70 miles across east-to-west. Notable, Sierra Nevada Mountains features include Lake Tahoe, the largest alpine lake in North America. Lake Tahoe is the USA's second deepest (the deepest is Crater Lake in Oregon, at 1945 feet deep;) Mount Whitney at 14,505 feet, the highest point in the contiguous United States; and Yosemite Valley sculpted by glaciers out of 100-million-year-old granite.

My family stayed in this hotel for a weekend getaway, the location is great and so is the pool. The biggest disappointment were the beds, without exaggeration our bed was as hard as the floor. We didn't notice how hard it was until it was time for bed and at that point we thought it wasn't worth complaining but I wish we would have switched hotels. I'm 35 weeks pregnant and the bed was the worst hotel bed I have ever tried to sleep on. When checking out I asked the front desk if all the beds in the rooms were the same and she said yes, they just replaced them all. I found that very surprising and told her our bed was as hard as the floor, she responded with a sorry and that's about it. If you're going to spend a pretty penny to stay here the bed quality should be at minimum standard, not unbearable. The restless nights and stiff back made for a bad weekend. Unfortunately I would never stay here again unless they changed the mattresses. Also, before I booked this hotel I asked the front desk if the child play room would be available even with the renovations I read about and was reassured it would be and upon our arrive it was closed due to construction which was disappointing. Loretta at the concierge was very nice and helpful. If you're looking for convenience and have no standard for quality of sleep then this place would do.

Still a 1. Checking to make sure that I got my Marriott points - like I was TOLD that I would. No such thing because it was a prepaid discounted price. That is not what I was told by the phone call that pitched me, or the front desk when we checked in or even the pitch guy with the time share! They all talk out of both sides of their mouth. It was not an enjoyable weekend and not a good deal. So disappointing and not even close to the Marriott's that we usually stay at. See previous entries on 6/29 and 4/29.

Very relaxing and peaceful place to stay right in the center of all the action! Staff very nice, valet quick and pool area sweet! Walk ability is amazing. We enjoyed the fitness center as well!

I stayed here for 2 nights and booked the room through the Marriot site while booking asked for early check-in, a high floor, and pack-and-play. They granted all the requests while giving us a room. I actually booked for 4 adults and 2 children, so they gave us 2 rooms one with a whole kitchen, dining table, and bedroom and the second room with just a bed and bathroom. Both rooms are connected through the door and that gave us privacy when needed. The room was clean, the kitchen has all the basic needs, the mattress was comfortable, bathrooms are clean with extra towels. We got a room with a beautiful view, a clock tower at the heavenly village, and the Gandola. I was able to see the beautiful mountains from my room. And also, our room has an electric fireplace, perfect for snowy days. The main room has a washer and dryer with detergent packets. They also have various activities throughout the day some are paid but most of them are free. My son had lots of fun with those activities. If want to attend an event that is happening at the Grand Residence, ask for the access card at the reception. Don't forget to gather the Privilege card, which gives discounts at selected shops. I have used it at Village toys shop in the heavenly village. The store gave us a free wooden pencil with a purchase. Overall I enjoyed my stay and will definitely book again. Service: 4 Parking: Valet only Breakfast: No. But there are many options nearby Cleanliness: 5

I never post review but this time i will. Our room is not what we expecting! The tub clogged and we can hear the people talking at hallway. The bed not comftable and pillow also our back and neck hurting right now! We just woke up and we feel like this is not worth it at all!! My children complaining about the bed and pillows . We never came back here! For $491 one night???? Cmon! My head hurting so bad right now!!!! We want our money back !!!! Omg ! Cant believed this! Good thing onky one night then tonight we are going to Harrahs for another 2 days to spend our xmas!!!

So so disappointed with this stay. We try to stay at the property when we come to Tahoe and usually it's a great stay, but maybe it's gone downhill. We came to Tahoe for the night for my friend's wedding. We got here with enough time to check in, get ready, and then head out to the ceremony, or so I thought. We texted down for the car like they said (5-15 mins before needed). That was not enough time. We had to wait over 30 mins (after arriving downstairs not from the time we called for it). About 15 mins in they marked it as arrived, but it was nowhere in site. We talked to two different valets to try to get the car and then they'd scatter and we'd still wait. It was very busy, but they were just moving cars along the driveway. I figured eventually they'd take a car to the garage and then pick one up on the way back but that wasn't the case. We missed my friend's whole ceremony by the time we got the car. The whole reason we came here. I called the hotel to have someone contact me, but no one called me back. When we returned in the evening I talked to the manager on site and she was nice and helpful, she said she'd waive the valet fee which was nice enough but that they were a separate company and she'd have them call me. Outside of the valet incident, bell carts were left all through the halls, spills left in walkways. This morning we were hoping to utilize our gold status late check out and got denied. We said then we'll be a little late getting out of our room and the person messaging was like we'll make an exception for you this time, but their messages were unfriendly, unhelpful, and made it seem like they were being oh so gracious with us. If this was going to be a problem they should have acknowledged membership at check in, mentioned that at this point in time late checkouts aren't available, but nothing. They were just rude and unfriendly when asking for help. For almost $700 a night you'd expect a little more warmth. I worked in hotels for 11 years, I know the ins and outs, and this stay fell so short. Also as a note I see after reading some reviews that they state as a timeshare or ownership property they don't provide bonvoy benefits, but I'm sure the company would at least want you to be helpful and somewhat understanding to their loyal customers.

We had a 1 bedroom Villa building 6 , 3rd floor... room was nice but renovations taking place directly next to our room. New paint smell and construction debris being hauled out past our room all day. So, be aware of the renovation going on. Ask not to be placed near the construction. Ooh, and the elevator in building 6 is very shaky... kind of concerning. We survived, though... lol

Great location, in the heart of south Tahoe, few pools and hot tubs, many bbq grills to use too, lots of restaurants near by.

My husband and i stayed here over the weekend and i would like to say our experience was wonderful. Finding the front entrance to this hotel is a little tricky but if you just pay attention to the signs you will know where valet is. This place is VALET only and no self parking but its nice because you don't have to worry about walking far with your belongings. My husband and I booked a suite which was so spacious, clean super fun. We had so much fun putting our toddler in the bath tub that has jets. Our kitchen/laundry was fairly cleaned. Everything was amazing. I wish they had king size bed but we did just fine without it! We also love the entrance to the heavenly center using our hotel key.

I just arrived back home and noticed I left a bag containing two of my watches and I called the Lodge and no one returned anything how can they have thief's working for them I'm very upset I did enjoy the time there but don't think I will ever go back

Great location and right at the Shops at Heavenly, so everything is walkable. It's about a 10 min walk to Harrah's/Harvey's, but far enough away to avoid the smokey casino environment. It is a long walk to your room, so be prepared for that. If you're disabled do book accordingly, so that you will have a room close to where you need to be. The staff is friendly. Be forwarned it is also a timeshare. While very friendly, you will be called by the timeshare sales people and approached by them each time you are in the lobby. Just smile and keep moving. They offer a free night for a timeshare marketing spiel. No thanks. My big complaint is the way-too-thin walls. Our neighbors were really loud and it was obnoxious. Even when they were trying to tone it down we could hear everything. The pillows are thin and long. Bring your own pillow if you're doing a road trip and don't like weird pillows. The coffee maker lid was broken and the lighting was not great. It was a darker room. The bathroom light was a bit too dim to proplely do makeup, though it did have an attached makeup mirror. The a/c was weird and worked on and off w/a big bang every few mins that kept waking me up. We will stay here, again, because the location is great and the staff is helpful. Decent hotel, but not fantastic!

Absolutely enjoyed our stay at Timber Lodge! The suite had everything we could possibly need and more. The room is incredibly comfortable. Good size shower and big jetted tub. Comfortable bed and great views of Heavenly village. Ultimately the cherry on top was being able to catch the NYE firework show from our living area window with the fireplace on. The only reason I don't give this place a full 5stars is that the vallet service was a train wreck and overly priced. Waited a long time for the car and at times the automated requested service didn't work because they would forget to put the info in. Other than that definitely will be staying here again.

Exceptional stay. The two bedroom unit with full kitchen was excellent. We brought in food for our week stay and went across the street to Rally's for milk and perishables. We valet parked our vehicle for our stay and didn't drive out till we checked out. Heavenly Village has everything you need. It has restaurants, shops, Starbucks, and ice rinks. The gondolas are literally steps from the Marriott resort. Can't beat the convenience of being able to get to and from the slopes. Also the heated paved walkways is reassuring and added safety. We also used the heated pool and jacuzzis to soothe aches from a full day of skiing. I would highly recommend the Marriott Timber Lodge.

Housekeepers commit fraud with your credit card, valets help themselves to your car (tore off factory laminates inside- why? Its not your car to mess with), guest services are incredibly rude/unhelpful and expect a pushy timeshare pitch every time you walk through the lobby. The location is good, and the pool is (sometimes) warm, but I feel so violated after a housekeeper attempted a thousand dollar purchase on eBay. Thankfully Citi called immediately as it was being charged to confirm it was fraudulent (when housekeeping was in my room). They had the billing address as well, and this now means I have to replace literally every card in that wallet (we had gone swimming, which is why it was in the room, hidden in a suitcase). Guess what the hotel did to address it? Functionally nothing- they said they'd look into it and "keep an eye on things" - what a joke. Avoid at all costs.

We were having a great stay until I picked up my car from valet and noticed the plastic piece protecting my dash peeled off. Not sure what gave valet the right to do anything to my vehicle. Spoke to the valet manager and he did nothing. Spoke to the front desk manager and she was passive and rude. Then, during the 30 minutes we went to the pool for housekeeping service, I got a call from my credit card company that a $1100 eBay charge was suspicious. Maybe a coincidence, maybe not. Would not recommend due to lack of customer service.

Overpriced and disorganized. Room wasn't ready even though I showed up hours after check-in. $35/day for parking. Lots of excuses with "can't do" attitudes. Employee rolled eyes at me when I was asked if I wanted to talk to a manager and I said yes. Marriott isn't what it used to be.

It's sad to say but our stay this year was just blah.. We've been staying here for years & this time I have to say i'm a bit disappointed. The Valet was horrible, the beds are rock hard & when I looked the mattress is as thin as a pillow topper as u can see.. for someone who owns and pays all those fees every year you expect more. The AC unit made a loud noise all night as did the toilet.. basically if your paying over $600 a night go somewhere else

I cannot say enough about the whole experience. From the friendly staff to the clean gym and pool, I had a great time. Yes, the walls are a little thin, but there are signs all over stating when the 'quiet time' is which I think helped.

Booked this hotel for the weekend and unfortunately 3 days before the trip I was hit by a drunk driver. I called hotwire to inform them that I wouldn't be able to make the trip and they told me that the only way for them to cancel was if the hotel said it was ok... They called the hotel on my behalf and was told that they would not cancel my room unless they sold it to another customer.. so here we are Saturday and I haven't heard anything so I guess it's safe to assume that I just threw $1500 down the drain... THANKS MARRIOT But hey... atleast I'm alive

VALET PARKING $35/day, LOST OUR CAR! Valet company they use, ACE PARKING, couldn't locate our vehicle when we requested it. The valet couldn't care less, no apology, no concern, he actually had an attitude with US. We were told the vehicle couldn't be located (this was 10pm) and come back in the morning when the garage was more empty and they could find it easier. I have zero proof the car is even in the garage at all, zero apology, zero customer service, zero car! ACE PARKING is failing their ONE JOB. Honestly I wouldn't have even complained if, as a customer, I received an explanation or apology. The valet was rude and dismissive arguing that nothing was their fault and they didn't lose the car, but they couldn't FIND it until the morning. Do better, if you provide a valet service as the only parking option, they better be able to retrieve your vehicle 24/7 100% of the time. We stay in Tahoe frequently and have NEVER been treated rudely at any other hotel by any other staff. This resort is beautiful, too bad the valet service they hire is sub par. if you have a nicer vehicle, I wouldn't trust them, there's a lot behind for $10 less/day (it's $35/day to park) and you can actually get your vehicle when you need it.

The best place to stay if you're going to Heavenly! Beautiful and spacious rooms. Wonderful staff. Great location! The village is super cute. I gave 4 stars only because their kids club is closed.

We are currently staying on this property. We rented a 2 bedroom villa. It is almost midnight. One of our rooms has a bad heating system. The temperature shows 72 whereas actual temperature is 95. And guess what, it is still getting heated whereas we set it as 72. The other room has a system that does not work at all. We asked front desk for fixing the issue almost more than an hour back and still waiting for the resolution. It is super frustrating and the front desk is so rude that they dont listen to you. I hope someone from the property reads this and atleast makes an attempt to fix the situation.

I love marriott. i'm a vacation club owner, titanium lifetime member blah blah blah. this is a great location with nice amenities but lacking in grace. when we arrive we get a lecture about how hard it is to get the car out of valet. sure. great to know. how about fixing the system instead of building a big protocol around it? before you arrive you get badgered about setting up an "owners update". they pretend to have a concierge but she's a sales funnel. she told me after I arrived (too late) about a discount for The Loft. but really she's there to coerce you into a timeshare presentation. ditto the sandwiches/wine and cheese/ cookie offerings. I would love to just feel welcomed without the constant sales dodging.

Booked a hotel, paid fully, received confirmation emails (not booking request) from both Expedia (where I booked through) and the hotel, was contacted by the hotel the next day that the room we booked was not available and they offer another 1BD room. Difference: The Villa we booked has an in-unit washer & dryer, free self-parking, 835sqft, king bed. The GR they offered has no in-unit washer & dryer, valet parking $32 daily (no self- parking), 650sqft, queen bed. Altho we don't need to pay the $20/night difference, we are actually not getting anything we need but need to pay extra parking fees. They said "those ad are the number of units and property that we have available for those dates. We apologize but It takes 24 hours for the calendar to update and we apologize for the inconvenience." which means 1) customers saw online was a fraud, they are offering something they may not have, after we paid, they force us to either cancel or offer something else we don't want; 2) It is the hotel's responsibility to fix the booking system problem. I'm sure if their calendar always needs 24hr to update, many other customers should have faced the same problem and the hotel never fixed it?! 3) I received booking confirmation emails at 22:17 PDT, 10/21/2022, till 23:20 PDT 10/22/2022, the Villa still shows there are rooms available on their official website Final solution they offer: a) I'd either cancel my booking or accept the GR room they offer b) they offer a token with free 3nights4days hotel trip but I need to decide where I want to stay within 7days?!

Stayed here for 3 days in February and it did not disappoint! Loved the location, the staff and the room! Wee had a great view on the village and gondolas from our room. The only I said be aware of is at the concierge deems, my husband got suckered into doing a sales presentation for the Marriott vacation club. Now if you don't mind sitting for some time, I think it's scheduled to last 90 mins but ours went on for 2 hours, then go for it! Everything else was prefect!! We really enjoyed the hot tubs and HEATED pool. The pool was heated perfectly. You know Some places say heated but it still feels cool-this was not the case. Valet parking is $29 a day but a staff member gave us an insider trick for next time- he said you can drop off your luggage at Timber Lodge but drive around the corner to Montbleu resort parking lot and park for FREE. We will define back to stay here!

Beautiful, wonderfully located accommodations. This is a time share property, so the rooms are small condos. We had a king bed with what I believe to be a pull out couch. The bed was firm but comfortable. The room was perfectly clean and had the usual condo stuff: dishes, silverware, etc. Lots of activities, pool, hot tubs, and bbqs. Very close to state line, skiing and food. Will stay again and highly recommend. Heads up parking is valet only, can take some time so if in a time crunch order ahead via text messaging and it costs $32+ dollars a day with in and out privileges

A spontaneous family trip brought us here this weekend! We decided to book a last minute stay at this place 2 days before we were set to arrive. It is located right next to the exit of the Gondola in Heavenly and that's exactly what it is...heavenly! We rented a 1 bedroom villa for the 3 of us and it was the perfect size. The 1 bedroom villa comes with a living room, dining area with a table and four chairs, a kitchen with full size oven/stove, dishwasher, refrigerator and even a washer and dryer! You're own washer and dryer! The kitchen comes equipped with anything you need to cook your own meals as well as an array of appliances. The bathroom comes with a large standing shower, his and hers sinks and a massive jetted bathtub that's actually located in the bedroom which is nice feature! There's also a fireplace with a big TV mounted above it - the bedroom includes its own TV as well. This place is connected to Fire + Ice which is a nice Mongolian style restaurant plus they have a Cub House for the kids with lots of toys and games. They offer lots of activities here throughout the week and even a bagel bar in the morning! You can leave your kids here too for a couple of hours as long as they are over 4 years old. They have a nice little market area too with different drinks including beer and wine - DVD's can be rented for $5 each for use in your in room player. We loved this place! Our new vacation spot and it is conveniently located close to everything like the movies, ice skating and the Gondola and it was only a 4 minute walk to Harrah's and Harvey's! My only complaint was that the coffee inside the room was terrible - some of the worst coffee I've ever had! They also give you a discount card upon check in to use at participating places around the hotel like the toy store and restaurants! Free WiFi! Valet! Stay here - you won't be disappointed! We are already planning on coming back next month!

The Timber Lodge's rooms are SO luxurious. Not a Four Seasons by any means, but so sumptuous for the price. Our rooms were equipped with multiple coffee tables, washer/dryer, fireplaces, kitchen supplies, etc. and were spotless upon arrival. For COVID safety purposes, all staff and guests must wear masks, and social distancing is loosely enforced. The gym was closed when we were here, but the pool, Fire + Ice grill, and outdoor activities (ie. ping pong, cornhole) were open like normal. The one thing I personally didn't like (and this might actually be a plus for others) is that it's in the middle of downtown South Lake Tahoe. Convenient if you're looking for entertainment nearby, but the second you walk out of the hotel lobby, you're in the center of a mega-crowded tourist trap. It's LOUD. Souvenir kiosks and shops everywhere. Lots of folks also don't wear masks. We saw tons of American flag- and camouflage-clad folks here (think: "BEERS GUNS AND BBQ" T shirts), so take that as you will. Our family's leaning towards booking Edgewood next year instead. Parking is valet only, which is a nightmare-- they took 1 hour to bring up our car, and they brought up the wrong one due to a glitch in their system that logged 3 cars to one tracking number, even though we only brought 2. Clearly understaffed and overworked team-- very friendly, but we almost missed our brunch reservation because of their errors.