Marriott's Waiohai Beach Club

We own a timeshare week at the Waiohai Beach Club and it’s our favorite by far! The location in Poipu is quieter and relaxing with its small slice of beach that is frequented by giant green sea turtles and monk seals! The staff is always friendly and they provide excellent service! Rooms are typical Marriott vacation club villas but our last stay this past December was practically oceanfront! Pools and jacuzzis are well maintained but tend to get overwhelmed with kids depending on time of year you go. Lots of restaurants nearby the beach club or around the island if you’re willing to drive (Kapa’a, Hanalei, Ligue, Koloa). Also plenty of outdoor activities that can be arranged through concierge or on your own! Highly recommend!

Beautiful spot this is the area for a chill quiet relax vibe. Very walkable love that you can walk to see the sea turtles every evening. Table side for the pool and outside lounge area is very fast. Every staff member we interacted with was kind and helpful always. More romantic area here. Rooms were up to date, very clean, plenty of extras for bags and laundry detergents with well stocked coffee and teas. Love that we had the option to grill as we took advantage of the public grills often. Appreciated the board rentals right there on the resort as well great waves for boogy boarding and surfing. Plenty of parking and still within walkable range of restaurants. Lots of local fruit stands and markets near by. We felt like there were many options for fresh produce loved being able to shop and support locals. Overall this would be my chill spot of choice when you visit Kauai cannot recommend this resort enough.

Beautiful beach club on south shore at Poipu Beach. Rooms were clean and taken care of. No complimentary breakfast but there is a bar with pretty good drinks and lunch foods. Some mornings there is a breakfast combo of some sort. We were in a 2 bedroom villa that overlooked the lagoon, very pretty. Showers got hot real fast, so that was nice. Not too far from things to do and can easily access the beach, where you can find snorkeling and waves, or just relaxing. Pleasant staff too. Quite expensive though!

Just finishing up our second week here and I must say my wife and I are very impressed. The management here truly care about your stay at a level I had not expected, and go out of their way to make sure you have the best possible vacation experience. Coming from two weeks at the Westin Nanea on Maui we unfortunately expected a similar very poor and frustrating experience, but this resort is nothing like that place. Which is like a breath of fresh air. It’s located directly on Poipu Beach, and could not be better located. The property itself sits on the site of the famous Waiohai resort, which was on of Hawaii’s hidden gems until it was wiped out in a hurricane decades back. It was quite the place back in the day, and this resort does an amazing job carrying that torch, which imo is a near impossible task. The rooms are all very large and well thought out, and staff do an amazing job. In particular the landscaping is extremely well managed and it shows. At first glance before we arrived I wasn’t sure, but once you get here everything just falls into place. It has that great Kauai vibe you only get here and being right on Poipu beach is very special. We made the mistake of not coming here earlier and wasting our time at timeshares that in pictures or on paper might be considered higher end. But the truth is they don’t hold a candle to the Waiohai. This is a place we’ll return to for years. When you add in the fact you’re located in Hawaii’s best town, this resort can’t be beat by any of the Bonvoy timeshares on the islands. It frankly is not even close. This a place where you can relax and where everyone around you is doing the same. It’s unpretentious because it’s so relaxing. You can tell the staff feel the same way. It’s just a great place and one of the true gems in Bonvoy’s portfolio. We ended up on a room towards the back of the property the first week as we probably snagged one of that week’s last rooms, and it was just as enjoyable as the second week with a stunning ocean view. I honestly didn’t expect to like this place as much as I do. I rarely do this, but I want to give major kudos to a couple staff members who made our stay extra special. Angelica and Alvin are simply amazing. We came in a bit too hot at checkin after a very poor experience at the Nanea on Maui, expecting the worst and they quite simply went way above and beyond to make our stay not just memorable, but extremely enjoyable. I simply cannot say enough about both of them. In fact the staff as a whole are just fantastic. We can’t wait to come back!

We booked this room that was supposed to have an ocean view and upon checking in the host was giving me an odd look and then mentioned there is technically an ocean view cuz you can see the ocean but it may not be that great. We get there and the only person that can see the ocean is me when I'm standing up and the rest of the family can't see it cuz they're too short. The host it said he was going to call me that night and offer me some sort of refund or solution to the problem and never called me. We paid $1,300 a night for this and there were rooms without ocean views for $600 a night. What a disappointment! The location of the resort is awesome, the rooms were okay the pool was mediocre at best. The overall experience was very underwhelming and started off bad with the check-in. Fyi, if you're thinking about becoming an owner of the Marriott look at the 10-year cost on a per night basis. It's just as expensive as it would be to rent it per night after you factor in they want a huge sum of money up front which could be invested into a CD at 4% over 10 years.

We stayed for a week and loved everything about it! The property was gorgeous, the beach was fun (a little small, but still fine), and the rooms were spacious. On the inside, the rooms were maybe a little dated, but the property itself made up for it with all the well manicured lawns, waterfalls, landscaping, etc. The pools were clean and taken care of, and everyone was really laid back and accommodating. We didn't book a special view or anything, but we were able to overlook scenic gardens from our large balcony. The beds were also really comfortable! |Overall, this property, and the island of Kauai, are everything you could ask for in a tropical vacation! We even saw sea turtles on the beach!

Beautiful beachside vacation resort. 2 bedroom 2 bath with kitchen and in room laundry. Easy beach access. We saw many green sea turtles and a monk seal. The pools and hot tubs are wonderful. Daily fitness and fun activities. Food at the pool bar was good. Staff was very friendly and helpful. Plenty of activities, shops, and restaurants within walking distance and many more a short drive away. It was a great central location to other parts of the island and the many activities Kauai has to offer. Highly recommend and already looking forward to our next trip.

Like anything, this place is really a mix of 1 and 5 star features. It is an "owner's resort", not a true Marriott hotel. You're staying in someone's timeshare. Our condo was nice enough 1970's vintage, but the kitchen sink water faucet leaked below. The pools and beach etc are nice. What really is a shame here, is the staff has an attitude you seem to find often on Kauai. They seem to not care much about customer service, and that's just too bad for you. The older Asian lady at the front desk was rude. Same for the Asian lady running the over priced convenience shop. Any help you run into just seems uninterested. By the time our week ended we were glad to be going home.

The view is incredible, and the warm, friendly team makes it feel like home. Everything you need, sun, sand and pool, all within your reach.

I loved our visit here. First, the staff is amazing. Everyone we met was friendly and helpful. Everyone! I bought flip flops in the store, had drinks and food at the bar, enjoyed the heck out of the relaxation pool and generally had a fabulous time. There are tons of good restaurants nearby and wonderful branches. I love the beach with the turtles. Parking was super easy and there was lots of it. We parked pretty much directly under our condo and just took the elevator up. Unit was spotless with lots of great kitchen items. Appliances worked great. Do yourself a favor and visit Costco on the way in- or Safeway - and stock up for your stay so you can enjoy your condo.

The service was beyond slow. I ordered the veggie teriyaki stir fry, but the server brought out the teriyaki chicken and made up a story about how I said I wanted the one with Mac salad. I don't eat meat and I hate Mac salad. Mistakes happen, whatever. Then I get the veggie teriyaki stir fry and it's literally soup. I just don't understand how anyone could think this is an appropriate amount of sauce??? It seems like trying to get back at me for sending back the food I didn't order. If you want fast and easy food that is also, at minimum good, don't bother going here.

Our family has gone to Waiohai for 23 years, except the pandemic year. The grounds are wonderfully maintained, and the villas (1250 sq ft.) are kept in great condition. It's the perfect location, on the water, near shopping and restaurants, and if you're looking to save on restaurants, there are supermarkets a short drive away and Costco in 25 minutes. The villas have all you need for cooking with a full kitchen and all the utensels, pots and pans you will need. There are 2 bedrooms, 3 TV's and 2 baths, though the shower in the master bqth is very small. We have never traded for a different location because Waiohai and the Marriott associates thqt have been there for years are the best you can do if you like sun, sand, and an occation drink at the bar.

Took a drive around the island and stopped at the HONU POOL BAR & GRILL at the Marriott Waiohai for drinks. Great service, delicious frozen Mai Thai and a beautiful view of the ocean.

My mother in law referred to this resort at the "showcase" from the Price is Right. It's beautiful, just like something you'd see in a magazine, and is a very comfortable place. It's family friendly, as manifested by the pools with lots of kids and a bunch of activities catering to the very young crowd. If you're looking for a place with some night life, this isn't for you. Pros: * Beautiful, well maintained landscape * Great access to the beach-and the water is easy to swim in * Spacious and comfortable rooms-equipped with everything you need to cook your own meals * Friendly staff * Fun assortment of activities* Cons: * Only one restaurant onsite and it closes early. It's not very good either. * The marketplace gets crowded in the morning and service is slow. * Several activities were cancelled throughout the week due to "unforeseen circumstances" * They push timeshare ownership hard. Forego the "welcome gift" as it has strings attached. * There's nothing to do after dark-which is great for the early crowd, not so great for anyone that wants to stay out late. Overall, I would still return to this property if I wanted a low key, sit by the beach vacation with my family.

We are owners here and come every few years as we like to enjoy various MVC properties. I can say without a doubt that the Waiohai is the most poorly maintained in the portfolio. Rather than complain about the room location I would like to address the cleanliness and maintenance of the room we stayed in. It is terrible. The handles on every cabinet has a ring of stickiness and dirt around them, most cabinet doors seem ready to fall off. The sofa is totally bagged out and desperately in need of replacement. I believe if someone left this sofa out with a "free" sign on it, no one would pick it up. Stains in the carpet and obvious wear. We are located well away from the ocean, despite having an ocean view ownership which would be nice and quiet except there is a faulty pump or something at the lagoon pond that makes a strange croaking noise day and night. Another interesting thing is they've upgraded to large mounted toiletries in the shower to reduce plastic waste which is great, however it is meaningless if the large bottles are empty, which in our case they were. I know that they update the rooms every few years however, when we last visited in 2022 they were already in need of update and have not done so in this time. I would complain directly to management but what does this solve? In my experience, not much. Every year our maintenance fees increase in our ownership, but it is very obvious these funds don't go towards maintenance or upkeep. My advise to anyone looking to stay in the area on on this island is to book elsewhere. I know we don't plan to return again for some time, and hope that maybe in a few years they will have sorted this property out. I must mention that the staff is friendly enough, I suppose that is something. I understand this is a popular property and tons of visitors come through but it is no excuse to keep things so poorly.

One of the best things about the Waiohai is the beach! Not only is it beautiful, it is safe to swim here, kids can play in the sand or surf and chances are you will see turtles, monk seals and depending on the time of year, whales! The Waiohai is close to great restaurants, the rooms are large and clean, they include a washer and a dryer and if you prefer to eat your meals in, the rooms include a full kitchen. This is a great couples resort or family resort. There are adult pools and family pools. There is a bar near the beach and pools where you can grab a drink or a nice lunch overlooking the water.

First time staying at this resort and I have no complaints! We stayed in their 2 bedroom villa. The staff we spoke with was nothing but amazing! The housekeepers were incredible, honestly the best we have ever had. They cleaned up so nice and made sure we were stocked with everything. The resort itself is steps away from Poipu Beach! You can venture down to the public part of the beach and get to observe the turtles. The pool area is nice, perfect if you have small kids. There is one big pool area and they have a few relaxation pools for those that want a quiet place to hang out. The bar has beautiful views of the ocean. We did try their food, it was ok. Nothing great but if you don't want to leave the property it's good enough. Plenty of gas grills for you to bbq. I am sure there are many other amenities that I'm forgetting or that we didn't take advantage of. They have activities scheduled every day. Yoga, water aerobics etc. they also have kid activities. I definitely recommend if you're in the area. I will say, where this resort is, there is not too much around. Some shops and restaurants but you have to travel a little further for better variety.

We had such a memorable trip here. Between the amazing beach access, multiple pools, on property activities, and the friendly staff we always had something fun and special to do! I loved the room layouts for a large family it was perfect! The full kitchen had everything we needed! The washer and dryer came in handy with the swimming items. I was not expecting any of this when we booked. My kids loved the lawn games, lei making, smores and fishing. We can not wait to come back!!

3.5 overall Beautiful resort. All 2bdrm rooms so very spacious and wonderful for families. Right on the beach and perfect for kids to play vs many of the other beaches in Kauai w/ strong waves. Make sure you AVOID BUILDING (Hale) 4. Online it said "island view" but it's directly facing the parking lot. Was super disappointed in that and wish there was more transparency around this- wouldn't have selected a "parking lot view". Would have definitely paid more if we knew this in advance. Dramatically less food options than the other Marriot Beach Club in Lihue. The pool bar has a handful of options but no breakfast and pretty limited menu. Also not enough lounge chairs in the pool areas. Would be nice if they had a larger pool + more chairs. Open to coming again and select a lagoon view but would probably stay in the Lihue property instead unless we needed the extra room.

Well once we got here we were assigned a room ( not in any of the 3 locations I had hoped for) but it's okay. Our room is convenient enough and by the remote hot tub ( both good and bad). The beach is still wonderful, they have new pool furniture which is sooooo much better, and the Honu bar has greatly improved the quality of their food from last visit. We return though for some of the people year after year.. The ladies in activities ( Michele, and Delia), the gardens and the pools...thank you Rodney for all your hard work. Covid protocols are being followed very very well And seriously! Thank you.

Marriott's Waiohai Beach Club: Kauai, The Garden Isle Many readers will recall that Alaska became the 49th state on January 3rd, 1959, and Hawaii gained admission to the union on August 21,1959. Many readers may have accomplished military service in one or both states. My wife and I have visited all 50 U.S states, and I determined for sentimental reasons that my first visit to Alaska would occur landing in a small aircraft on Denali on my 49th birthday. The trips to Hawaii would come later in life. I have always felt that a good deal of travel is wasted on the young. I also knew that a visit to Oahu or Honolulu might have the same daunted effects that a business trip to Las Angeles inspires. Fortunately, Delta offered a direct flight from Cincinnati to Oahu, and my wife insisted on the first-class cabin. The aloha state has a population of 1,275,194 diverse citizens Nearly 5 million tourists visit Hawaii annually, and tourism is an important part of the economy. Upon deplaning at the Honolulu airport, my wife and I walked ten minutes to an island-hopping flight to Maui. Our plan is to spend two and one-half weeks in the islands and only minutes on Oahu. We have already spent a good deal of time in southern California and did not require more of the same. In truth there is more to Oahu than Honolulu, and Oahu presents less travel concerns than many part of the mainland, so Oahu would have to wait for another visit. Because we are Marriott owners, it was not much of a challenge to trade into one of Marriott's newest and nicest properties: Marriott's Waiohai Beach Club at Kauai. Given quality time at Maui, we were eager to fly to Kauai. From Maui we flew directly to Lihue, a small town that featured the Marriott's Kauai Beach Club, which is an integrated hotel and quasi-timeshare. This is not the property that we required. Marriott's Waiohai Beach Club at Kauai is pure island retreat. The Waiohai Beach Club offers easy access, seclusion, and a terrific beach. Area natives later confirmed that this is one of the nicest beaches on Kauai. The formal reception area provided a soignée invitation to an excellent visit. And it was here that my wife and I were presented with Hawaiian leis. Leis are not indiscriminately given to all arriving tourists. The open-air lobby lead to a very congenial tropical garden of elegant landscaping that drew us first to the pools and then to the beach and finally to the Pacific Ocean. At our age and with our travel experience we are the very personification of the jaded American traveler. We have traveled Canada coast-to-coast, eastern, and western Europe, Asia, and Mexico. Marriott's Waiohai Beach Club is located on Poipu Beach on the southern coast of Kauai at 2249 Poipu Road, Koloa, Kauai, HI 96756, 808-742-4400. Waiohai Beach Club provided two-bedroom, two-bath villas, each with spacious living and dining areas that include three televisions, DVD player, fully equipped kitchen, soaking tub in master suite, private balcony, and a washer and dryer. Our villa offered a terrific view of the Pacific. Because we chose Poipu Beach, we chose seclusion, and this Marriott property is exactly the property we dreamed of visiting in Hawaii. Two years later we did spend a week at Marriott's Kauai Beach Club in Lihue and were disappointed; however, some tourists seem to prefer the Lihue property. The Hertz Mustang convertible is truly a serene method of transportation on Kauai. Travel books prepared us for the more expensive restaurants, and it is not difficult to find interesting dinners for two at $100.00-$300.00. It is immediately clear that the natives have other dining ideas, and a little investigation will discover some very fine meals and restaurants that somehow never make it into the tourist guides. The Marriot villa kitchens and on-site grills provided our own meal preparation. While I might have been content to spend the week at this Marriott paradise, my wife urged island tours. My wife is an avid shopper, and she greatly enjoys meeting the locals, and sampling local culture and natural beauty. We spent a good deal of time visiting the Hanalei valley, Kilauea point, Princeville, Na Pal coast, Waimea Canyon, Hanapepe overlook, the Spouting Horn, the National Tropical Garden, Wailua Falls, and several other natural wonders.

Vacation Goer Beware For any visitor looking to stay at the Marriott's Waiohai Beach Club... if you are not a time share owner or guest of a time share owner, expect different treatment from this Marriott and staff. Primarily, if you are told you will be assigned an "island view", you will most likely have a lanai facing the parking lot. Just so you are warned, you will pay rack rate and be assigned a room facing the parking lot with some trees. No view of the island whatsoever, especially if you are assigned to building 4! To avoid the misrepresentation of an "island view", this resort needs to be transparent. So you are prepared when you arrive and knowingly stay and are generally ok with a parking lot view. We were not. On to the experience at the hotel. We called this morning to verify our reservation as we were driving down from Hanalei. We were told that our room would be ready early, so we could show up at any time after 2:00pm to check in. We arrived at approximately 4:00pm (normal check in time) walked up to the registration desk, and my wife requested a check in. The staff member was not pleasant, he was very matter of fact and cold to her. After taking our payment and guest names, he informed us that our room was not ready, as we had been told on the phone that morning, and would not be for a undetermined amount of time. We went and sat at the bar, and were texted 2 minutes later saying "a room is ready now". Yes, of course it is... As I noted above, we received a room facing the parking lot. No island view... We got on the phone and complained about the lack of transparency in their room description. They told us that they are a "time share" first, and would try to move us. However, we would be displaced for the entirety of the day, meaning we would have to check out of our room at 10:00am and then check back in at 4:00pm. Not an option for most families with kids. And hey, the rooms are very well done. The property is nice, but that is where it ended for us. Staff were not at all welcoming, quite the opposite. We stayed in an older resort in Hanalei and were treated incredibly well. Visitors Beware.

On the positive front, Marriott's Waiohai Beach Club in Poipu is a beautiful beach side resort with great pools and large villas (2+ bedrooms with kitchens and living rooms) for families and group of friends. Now here is why I rate this Marriott a 3. The customer service from multiple staff members was subpar. Whether it was getting my group's luggages after check in, asking housekeeping staff to service the rooms, or requesting toiletries - our calls and requests went unanswered and required multiple follow ups in person. The staff by the Honu Bar that rents out beach equipment was rude and unhelpful. This is a good vacation resort to stay at if you are traveling with your family or a group of friends and want space to cook and hang out in the living room. The beachside pools were beautiful with a pool bar (Honu Bar) serving frozen drinks and bar food. If you are looking for a full service resort with 5 star customer service however, this won't be your place. Take your business elsewhere at one of the nearby resorts.

Great accommodations and lovely customer service! Family friendly The beach had easy access and close to baby beach and a jungle gym!

This is a beautiful property with everything you need to work or play on Kauai. The 2 bedroom suite was comfortable and it's always useful to have a full kitchen. The pools are small, but the grounds are beautifully maintained and you have access to the beach from the property. There are comfortable chairs positioned to enjoy the sunset in the evening. Everyone was very accommodating and helpful. My only gripe: I arrived in the evening and upon check in I was given a card to pick up my Marriott Bonvoy gift when the customer desk opened. The card said I had to pick it up within a couple of days of checking in. Sadly I left for work before they were open and I returned after they were closed every day so I was not able to receive the gift. I asked the reception personnel and they said they couldn't help since it was a different department.

I still love this place, but would downgrade it half a star if I could for a few things. The adult pool was finally warm, but very cloudy and dirty every day. The chair hoggers are still here and there are empty chairs with towels on them for hours some times. The bar got rid of its happy hour, and the activities are not all free anymore. For those reasons alone, I'd like to dock half a star. The mid-week tidy is gone, however, you can text them and get anything you need so for me that makes up for it. The staff and service is fantastic, as always, and the rooms seem to be kept up. The kitchen has less things than it used to, but every MVC is doing that, so they are not unique in that aspect. They gave a great room, 2503, and we were very happy with that since we spend a lot of time on our patio. Overall, this is a great resort in the heart of it all and we are pretty happy with it.

We are long time Marriott timeshare owners, we are chairman status which is the highest status. we just purchased more points. However, I cannot tell you how disappointed we are in the service at Waiohai beach club. Last week we checked in with our family we're told we had an ocean view. it was a unit that had no Oceanview at all. The building was designated as Oceanview and therefore this particular unit was included. We left for a week to go to the cKauai Beach club and came back here today to the Waiohai a Club because we like the venue however the service is subpar to say the least. we requested one of three buildings and didn't get any of them. in fact we were offered a unit in the back of the property. Is chairman status Worth the money we pay in yearly in assessments and what we paid upfront for the points? I will give you a resounding no! An addition to the awful treatment by the management and staff at the waiohai Beach club, I also wrote to the CEO and the owners liaison ofMarriott. we did not even get a dignity of a reply. my advice to anyone contemplating a purchase, is a resounding don't do it! go somewhere else

The place is beautiful. Poipu beach is one of the best on Kauai. This is probably the best place for families with small kids. But can get very loud if your kids are all grown up and you are looking for peace. Poipu is one of the dryer areas on Kauai- which is good. The staff is friendly. They offer timeshare style contracts. But scheduling is a pain. Years in advance. Specific rooms are available for those "owners". We reserved as "non-owners"- just hotel room. We had a basic King bed room with a partial pool view (could see a sliver of ocean). Rooms have fridges. Negatives: 2 irritating and odd for the area things.... NOT ONE ICE MACHINE on the property. You have to go to the market (if they are open) to get some ice. Also, there is NO Restaurant on site. What??!! Nope. Just a Pool Bar. They have food. No breakfast. Other than that, yes the place is expensive (it's Poipu). Nothing is a "good deal" on Kauai. You just have to come prepared to pay a lot. You have to have a car. There's plenty of food nearby if you have a car. PRO: This place is great for families because of all the pools. They have some games for families (ping pong table,etc). Right on the beach. Lots of beach rental equipment. BUT if you are OLDER - it does get overrun by tons of kids during spring break & main holidays. So, since we are empty nesters soon, we will likely go next door on a property that is less expensive and more quiet. We don't need 3 pools and can still be on the beach. Also, since we have to have a car anyway- doesn't make sense to stay at a full service resort.

The grounds and location are well kept but terrible service and terrible hospitality. Also paid for ocean view and was given parking lot view (photo attached). Finally the next day we got our room switched to what we paid for.. but had to leave our current room, leaving us with no room for 3.5 hours while we waited for the new room. When we arrived the woman at the front desk was very inhospitable and rude. Housekeeping leaves a lot to be desired. Dirt in the corners of every room. The one positive thing I can say, is when speaking with higher management they were remorseful and did pay for one of our family dinners which was very nice and much appreciated. However, overall a bit disappointed for all the time we took to travel here and all the money spent on a family vacation to have the service we had here and to be spoken to the way we were spoken to.

I went on vacation with my boyfriends family and we stayed at this amazing resort. I think this is one of the most kind blowing resorts I've been to. It has a huge pool, lobby, beach, and room! We rented boogie boards for a day right on the hotel grounds and had so much fun playing in the waves. We stayed in a villa looking over the garden and pool, so beautiful! Would definitely recommend for families, there is plenty of things to do for kids, lei making, bingo, and snorkeling while parents can have unlimited delicious cocktails at the bar right by the pool and beach! You will see sea turtles every morning if you get up early enough around 6-7am, we saw some sea lions as well! :)

The grounds are pretty nice the rooms are in good shape Check in was kind of a nightmare maybe we just got there at the wrong time with everybody at the same time took about an hour Since the last time I was here they changed out all the chairs,lounge chairs by the pool and by the ocean they are super uncomfortable and hard so much so that it's difficult to even take a nap. They no longer have food or drink service around the pool you have to go to the bar and order it and go back and pick it up. Pool closes super early Like 8 PM. Feels like you're at restriction camp. I guess Covid has allowed a new standard of customer service and hospitality.

Just returned from a 10 day stay and I'm ready to go back now. The location is perfect, the beach is outstanding and the grounds on this property are amazing. The unit we stayed in was quite comfortable for the 4 of us and we found it very relaxing to sit on our deck and visit into the night. We ate a number of times at the Honu Bar and the food was excellent as were the Mai Tai's. Our favorite server was Rebecca, and she was the best Marriott representative that I've encountered in all of my trips around the country. She was always attentive to our requests and her Aloha personality made us feel like family. Thanks for a great time.

Aloha, invited by cousin Terri to spend the weekend on Kauai, nice. Beautiful & spacious 2 bedroom 2 bath condo with full kitchen, large lanai & living room. 3 TVs, great air-conditioning, as Poipu was hot. A perfect home-base for our touring of the area. Conveniently located near restaurants & shopping areas, although we drove for the most part, it's within walking distance, nice. Loved the full frig, stove, microwave & great coffee maker (which Marriott provides coffee). On the ocean with great views & there's at least 4 pools, several jacuzzi's, many gas grills, a snack bar, a bar, and daily maid service if needed, nice. Would definitely come back again. Build as a time-share or member points system. Lucky to be a Marriott-er!

Love, love, love the Waiohai!!! it is our home resort and the Hawaiian employees make you feel at home! Friendly, helpful and always have a smile. Some of the rooms, especially the bathrooms could use updating, but the villas are extremely clean. The location right on Poipu beach is amazing with great snorkeling right out your front door. The children's program has a person named Delia who absolutely adores children and loves her job. I'd like to add the fact that they bar/restaurant is only open minimal hours and has a very limited menu. We were extremely disappointed that they do not serve breakfast and the only fish they serve is mahi-mahi.

This hotel is a scam, they offer a prepaid rate significantly different than the rack rate, but when I called the next day it's not available but I could do a "time share" with a 90 minute presentation and get the same rate. No one seems to know about a prepaid rate There they just want you to do a time share presentation. They transfer you from the vacation club to Marriott and back to the vacation club. Malicious behavior

A wonderful place to stay!! The rooms are so accommodating and the property is gorgeous. There are two pools right by the beach, perfect for jumping in after an ocean swim and a warmer pool as well. They closed the hot tubs because of covid, but it wasn't a big deal. They had a ping pong and shuffle board table open to everyone's use. The beach is great, and there is a small island to swim out to and a great place to snorkel. They also have a little store in the lobby for gifts, snacks and forgotten toiletries which was really helpful.

My friend owns a Marriott timeshare which she swapped for this one located on Kauai. It was such a lovely property. The condo unit had a fully equipped kitchen and 2 bed rooms complete with washer and dryer. There were BBQing facilities downstairs as well as a marketplace where you can buy food items. I took one star away because they do not come and clean your rooms every day, nor do they change the towels every day. My understanding is if you are a timeshare owner, they do this once during your stay per week. However, if you are a visitor paying a daily rate then you will get those service. The grounds were meticulously kept, the pools were nice and so was the beach (they looked man-made to me like the one at the Marriott timeshare Ko'Olina on Oahu). During peak times, it gets seriously crowded so if you're up early, go early. Free internet service in every unit whether you use broadband or wifi.

I had a wonderful stay at the Waiohai Marriott Beach Villa with some friends. The rooms were so spacious and beautiful. We had a pullout bed and king bed in our room which would be great for having guests and extra people stay. The deck was also really spacious and had a lounge chair and table for eating breakfast in the morning with a view of the sunrise ! The pool was beautiful and by far one of my favorite pool areas I've been too! Special hint - The "quiet" area hot tub has way less people in it at night when you are looking for a nice romantic dip ! also love Poipu beach is nearby and one of my favorite restaurant; Tortilla Republic is down the street! I loved that they had weekly activities available for guests. I will definitely be back and bring more friends and family to enjoy this beautiful hidden gem!

As a 20 year owner here we love this Resort and have created amazing memories here . Greatest location on the Island imho. The staff is mostly accommodating and a couple of bartenders (Jack and Tony) have been here since the beginning and are amazing. However, some of the new bartenders (Jessica) and staff have no social skills whatsoever. That's why 4/5 stars. :)

To Start with we (The Beyer Family) are 9 year MVC members, Presidential level and have visited all of the Hawaii MVC's (with the exception of the new one on the Big Island). Putting this on only to give relative perspective to my review below. I could call Waiohai Beach Club an island of indifference (no pun intended) and would be fairly accurate. The grounds are pretty as all MVC's should be. The pools are OK but a step below both the Maui and Ko Olina resorts. Front desk service is indifferent, both at check in and when your room is available. EX: Upon check in you can check your bags, get your wrist bands etc and then they let you know where to park you car which can be a bit distant. Then you come back to the lobby you now have to go the the welcome desk where they give you a parking pass.....Just parked the car, gotta trek back....again with the parking pass. The real beef with Waiohai however is the layout and room category assignment. If you are paying for anything other than an island view....cash or points.....do not. We were charged for an Ocean View and as you can see from the pictures of our balcony....NO Ocean to be seen. I'm generally not a huge view person (from the hotel room). The Island itself is amazing and it's citizens are gracious to share it with us, but, If I'm going to be charged for a product you expect that product to be delivered. This is one of the downside situations with MVC were they extract extra cost and then don't deliver, it's probably a very effective cost containment strategy for them. Management, specifically Roland who I believe was the manager at the time was pretty indifferent to our request, perhaps that's out of their control? I did promise however to make it my short term mission in life to disrupt their Open-House sales operation, there's a beach chair right outside of their "welcome" door. Note the first 3 pictures attached to this review are the "views" from our room while the last, 4th picture is our ISLAND VIEW room at Kauia Lagoons.

We had an excellent stay at this facility. Would absolutely return! Wish the had a restaurant!

The place is beautiful. Rooms are perfect for an extended stay. Pool is nice, beach is great. For the most part the staff was not bad, just not good. I am a 16 yr MVC owner. We used extra points to get an ocean view. Our view was of the Brenneke's and public parking lot. I asked to be moved to even a garden view and was told there was nothing for 5 days. They held our luggage and cold storage but when delivered, cold items were missing (including the ice bag is just purchased). I finally got a message from Ty that it must've mistakenly been given to another room and that he would credit my acct for the value of the items. I then received 3 messages over the next 3 days confirming that I received my cold storage! And, got a message yesterday confirming my fridge had been repaired - I never requested. One thing that made the stay fabulous though was Lori at the pool bar/restaurant. She was so sweet, efficient and great at her job. Kudos To Lori.

This resort is amazing it's beautiful clean and everyone is friendly. They clean up your room and organize it. Everyone is smiling . We really appreciated Michelle Wade Tony Jessica and the lady with the cool colored hair.

Have stayed here twice. First time was great. Second time was a little disappointing. Our rooms sink was clogged upon arrival so had to call maintenance who came promptly. The next morning we noticed a dead bird on our lanai. Hey, nature happens. However, it took 2 hours for them to come remove it. Would have done it myself, but didn't have anything to pick it up with. The ocean view, like others have said, vary. Our first room did have a view of the ocean, but it was basically the size of a Dorritos chip. We complained and were moved. The new room had more of an ocean view, but it was probably the size of a slice of a quesadilla. My in-laws' ocean view room was on the first floor and literally all you could see was the greenery that separated the hotel from the parking lot next door. Couldn't see the ocean if you tried. The hotel is pretty simple. It's nothing fancy. The pool is fine, but really is just a pool--i.e. not waterfall, no slides, etc. Rooms are nice and remodeled. Have no complaints about it other than the above. Parking was ample, except the first night when we arrived late at night, but they let us just park in the registration lot so no big deal. Best part of the hotel is the beach. It's literally steps away and is probably the best hotel beach on the island. I'd stay here again despite the above.

Clean, amazing beach, great rooms, BBQs, kitchens, and more...and Little Fish is across the street with great breakfast items! Was hard to say good bye!

It's my 1st time visiting this one, but many times to the Kalapaki Marriott. Things I love of this location: Under ground parking . Your car is always nice and cool and there are plenty of spaces available. Pools and seating: there are many many options. There is a quite pool in the center, another one near the lawn area near beach and the main one near the beach with Honu bar (more about this later). Plenty of foot wash stations. In comparison, I could only find one lousy one at St. Regis at the Princeville. There are plenty of nice comfy chairs throughout. Under the trees, middle of the rush green lawn, near the pool, near the surf... so many choices for everyone. Beds are comfortable, all amenities well placed. We ended of grilling 2 times at the outdoor grills. There are two areas that I know of which are cleaned 1st thing in the morning. Don't forget to turn on the timer on the side for the gas to flow. Bring some seasoning from home or shop at nearby grocery stores. Room had salt and pepper, coffee filters and 3 packs of Kaui Coffee and one pack of decafe. Troy (activity) had several Aquatic classes, boot camps and few other classes you could do. He is very talented in Ukelee and also leading group exercises. Honu bar and staff: very friendly. 1st few days we didn't notice but they actually have poolside service. If you need cup of ice, just go and ask. Price seems to be very reasonable. Location: 20 min to Lihue. Few min to Poipu shopping area and few more min to Longs Drugs. Another few minutes to historic Koloa for lots of quaint shops. Loved Pizzetta and Garden Island Grill (they actually have happy hour and live music at 6). Food trucks were visible in many areas. Cons: hmmm Things we did and we could have done. 1: Wailua Falls: hike down to the fall was the high light 2: Waimea Canyon: took 1/2 day. After seeing so many times, it was so so but still very grand. There is a vendor at the top for some goodies. 3: Hanalei Bay/Princeville snorkeling: lots of fish but visibility wasn't good. Took most of the day and it was cloudy 5/13/16. 4: Poipu beach area was great for surfing and paddle boarding. Jogging through the neighborhood was quite pleasant. It was sunny throughout the week with afternoon cloud here and there. Saturday farmers market east side of the property for local fares an dots of hand made goods. 5. Poipu shopping center nearby had free hula dance. Check the schedule. 6. Eating out was getting tiring. Should have brought some seasonings, zip lock bags and could have prepared more food. 7. May I suggest having chicken for bfast, lunch n dinner..preferably rooster. Find one that crows loudest and mark it as your next meal. Its good for you and the community! :) continue

Westin Hotels never disappoint! This was our first time staying at this location in Poipu, it is part of our Timeshare Hotels. The grounds were very clean and the gardens and pools nicely maintained. They had several different games scattered through out the grounds including corn hole which we looked forward to playing against every evening after sunset. Friendly staff, ample parking. On our last day upon checkout, our flight didn't leave until the afternoon so the hotel offered us a place to shower with lockers which was very convenient. We never felt rushed and they were very prompt when ordering room service. The location has an outdoor poolside sit down grill only. Although we did not get a chance to eat there, we did enjoy visiting all the other great restaurants in the area. Tons of great shopping nearby and our favorite was having an adult only quiet pool and hot jacuzzi. Check in and check out was extremely easy! We will definitely be back!

We have had this timeshare over 10 years. It was the best investment we ever made. We love taking a leisurely vacation here. The walls are made of cement. I can't hear the neighbors. The monk seals and green sea turtles love to come on shore here to sun themselves. They are protected and the wildlife people monitor them so that people don't get too close. The pools are very nice. The hot tubs are well kept. There are many activities to keep everyone happy. The island also has many things to do and see. I think it is one of the most beautiful places on earth.

I just love this place. This is our second visit here. Shipped dry food goods free thru Amazon. Saved a ton of money. Buy fish at Koloa Fish Market. Veggies at farmers market. TONS of upgrades since 2014. Place is great. Updated gym was nice. Looks like all new equipment. As a gym rat, I really appreciated that. Service was good. Fully equipped kitchen!! Super clean. Parking cost waived by Ty. Thank you Ty! Disappointed that kids activities seemed less of a priority to staff and what was free last time now had a cost. $5 per activity for simple cheap crafts multiplied by 3 kids can get pricey every day. Concierge desk -- useless. Apparently they hired a company to do this job. Concierge needs to be back in Marriott hands. These people were unhelpful and unresponsive. Never return calls either. Had a great time with Luis Trevino in sales. Took care of us. Thank you Luis! Meet us on the grassy knoll next year I can't wait to come back here! It's my paradise. My FAVOURITE place to holiday. Claire

this is our 4th time staying at the Waiohai, 3 times we had a villa that was owned by friends and this time we rented through Marriott. all 4 times were different villas. This trip I requested a ground floor preferably facing the pool area in Hale 1 or 8. we got assigned Hale 1 villa 1112 which served our needs perfectly as far as location to the beach and pool area. the issue with this location is its very close to the Honu Bar and grill so we got alot of food odor, the noise from the bar wasnt bad. The condition of the villa on the other hand left alot to be desired. the washer and dryer didnt work and had to be replaced, the dishwasher is tired and we hand washed to get what the dishwasher left behind. The kitchen is poorly equipped with needed basic utensils like a spatula and pots and pans, the cabinets were dirty around all the handles. the mattress in the master bedroom was horrible it needs replacing. Bathroom shower tiles and grout were in need of cleaning and repair. The dispensers in the shower have dirty gunk behind them and the shower gel was empty. To top it off we had a smoker in a villa right above us that choked us out a few times a day, it would fill our patio with smoke. We tried to identify the exact villa number but could'nt. The person would exhale through the screen so being able to report it was impossible. So, this villa was definitely not the experience we had with the ones we have had in the past with owner friends and not the experience we had hoped for. We paid a grand a night with ocean view which it wasn't either. we thought we would like a membership but this trip changed that for sure. Our stay was 12/1 to 12/6 2023

We are owners and we love this resort on the always sunny south shore! We've been to other Marriotts and prefer the size and feel of the Waiohai to the larger resorts. You won't find a better beach for swimming, snorkeling and wildlife viewing than Poipu and a visit to nearby Koloa Town will explain why Kauai is considered the 'true Hawaii'. No high rise resorts or mega malls on this island and very little traffic. If you like waterfalls, the Waiohai is centrally located to the best the 'Garden Island' has to offer. As with all Marriotts, the staff and services are amazing, but the biggest difference here may be the guests. Owners and guests here are, in most cases, very relaxed and quickly feel like friends. That's important! Nothing stuffy about the Waiohai.

Stayed here during the first half of our honeymoon and it was a great location to stay. If you like marine life... you will be so happy here! Their beach is visited by sea turtles daily, along with monk seals! I even managed to swim right next to a sea turtle. They have snorkeling which I highly recommend as the beach is swimming with a variety of fish and sea urchins. This beach is definitely more "wild" than the other Marriott in Lihue. Everyone here is very friendly and helpful. The fitness center is small but fits your needs, I never had to wait for a treadmill. This location is more of a "home" feel in that your room has a washer/dryer and kitchen so you can go buy groceries and cook yourself. There are no restaurants in the hotel/beach club and the bar closes by 8pm so it's more of a "calm" and laid-braid family atmosphere. But it is a great location and the beach makes it worth it. There are also some great little restaurants and bars around the hotel area but you may need to drive. Overall would definitely recommend!!

With a spectacular pool, great ocean views, right on Poipu beach, Waiohai is a great place for a family vacation! The rooms were elegant, updated, and well kept. It was great to have a kitchen area and an outdoor grill so we didn't have to spend money eating out every night. We enjoyed watching the breaching whales and gorgeous sunsets at the beach on the lounge chairs the hotel provided. The grounds were beautifully landscaped, too. It's not cheap, but I think it's pretty comparable to neighboring condos and resorts. In March, it was around $400/night for a 2 bedroom/2 bath with full kitchen and ocean view. They have senior discounts and honor AAA, too.

Beautiful location! The two bedroom, two bathroom villas are great. Lots of room to accommodate six people. It has a full kitchen and a washer and dryer in the villa. The Poipu Beach is within steps! The surf is awesome! Great location for snorkeling. You can rent all your beach stuff on site. Th Honu Bar within the venue is really good.. The teriyaki rice bowl was great.. The drinks are good but expensive. Love it here!

As others have noted, please realize that this is a timeshare facility and not a Hotel! Consequently we have many differences at this place versus a hotel; maid service is on a paid basis, you have a kitchen that you need to clean the dishes in, beach towels are something that you need to launder or reuse on your own from the set supply that you are provided, etc. The grounds here were very nice. There was lots of lush and beautiful flora and fauna. A small childrens jungle gym (that I wish was slightly larger with monkey bars at least), several BBQ areas with lights for each BBQ grill (almost no bbq style utensils so BBQ at your own risk), a couple of jaccuzzi's, a great toddlers pool on the bluff overlooking the ocean, a picturesque adult pool slightly inset into the property, and a private beach area (beware the rocks in the water as they will rip your feet to shreds without aquashoes). There is a great childrens playground at the public beach near the property, awesome tidal pools surrounding it, and it is within walking distance to a couple of tourist traps/shopping centers. You really need a car here. However they have plenty of open and covered parking depending on what part of the property you are at. The fitness center is nice but not well cleaned IMHO. Also an extra fan or turning the AC up a notch or two could be a huge improvement. But plenty of machines and free weights and it was never crowded while I was working out in there. The food is expensive onsite but there are slightly and much cheaper options not to far away. Do yourself a major favor though and hit costco right after you land before making the drive down to Poipu.

First off...this is a Marriott Timeshare - not a full service Marriott! Don't expect daily cleaning or a restaurant. They have a nice beach bar and a mini-grocery store where you can buy a few things and some prepared food! We are Marriott owners....this property was very nice. We had a 2bd/2ba room and we stayed here for 2 weeks! It was clean and everything worked. We liked the under ground parking lot...although if you returned late, parking filled up by 9pm. We love Hawaii... We found Kauai food to be very Americanized and expensive! If we ever return, we'll definitely plan to cook a lot more. The pools were nice, but it was always windy...so in the evenings it was a bit cool. We found Poipu beach to be our favorite, mostly because it had a protected area for the kids. Wi-Fi was slow...but get off the computer, you're on vacation! Do all your planning while on the mainland. We had a do not disturb tag and during the mid-week cleaning day...it mysteriously disappeared which led housekeeping to bang HELLA LOUD on our door at 9am! YES...WE WERE STILL ASLEEP! I was a bit annoyed esp. because we had the privacy lock turned on the door and therefore they should have known that we were inside our room! You have to wash your beach towels and are only given 4....that was annoying! Also, the safe in the room had a key and not a combination code... otherwise, the property was great! We enjoyed our stay. We printed our boarding passes late in the evening prior to our departure....thankfully, they have a computer to print your boarding passes!!!! Most hotels don't offer that option!

Stayed in a two bedroom, two bathroom villa on the ground floor. The villa is beautiful, and had everything we needed: oven, refrigerator, dishwasher, washer and dryer, and a huge bathtub. The beds are very comfortable. Also, there are nice (clean) barbecues available for use. The grounds are beautiful, and the pools were just a short walk from our room. I liked that they had one of the pools designated as a "quiet pool", which is great if you just want to read or relax next to the pool. The only complaint I have is that the hot tubs were really just warm tubs. They don't heat the spa water enough for my liking; other guests agreed. You will also be sharing the grounds with feral chickens, which, you will soon find out, are all over the island of Kauai. The property is on the beach, so we just had to walk down past the little bar to the ocean. Enjoyed sipping my Mai Tai on the beach, listening to the local musicians playing at the bar. Paradise found.