Northern Virginia
Google
Unlike some of the other reviewers, I had a very positive experience and found lots of gift items. Since it’s a newer store, it seemed like there was more merchandise than other Marshalls. Name brand items for a lot less than department stores. Marshalls also has an online store.
I was returning a defective item, and the manager almost didn’t accept the item. She said you have to return defective items at the store you bought it at. I had bought it at another Marshalls store. I don’t agree with that policy if there is one. What if you bought it on a vacation or something and didn’t notice the defect?
I tried to take lots of photos. I was so happy about the bathroom. I know it’s weird, but as seen in my other reviews, a nice bathroom is important to me. It’s a new bathroom and is neutral and more modern than some of the older stores. See photos.
Marshalls is like a mini department store. They have just about everything but on a smaller scale.
I love the home goods section and Women’s and Men’s clothing. I bought items in all 3 departments on this trip. As well as Crocs clogs. They were $19.99! I got a set of two Ugg pillows for $24.99 :)
There is one close up photo of a trashcan to show pricing. Marshalls has great prices all around.
I’m glad I had a satisfying experience at this store. I’ll make sure to update this review if anything changes on future visits.
Now, especially with online reviews, management needs to pay attention to the negative reviews and make some changes, if needed. Customer satisfaction is very important.
The dressing rooms are really nice, too, love them. Spacious and neutral colors.
This store is in a great location with T.J. Maxx very close by and Dulles Town Center across the highway.