Marshalls

This location is always very well organized with a large selection to choose from. Employees are usually friendly. My only complaint is that the line is often long and slow moving. Definitely not the place to go if you're in a rush. Fitting rooms are open again.

The only thing I disliked about this place was there weren't much good choices of clother for males or females

NADA!!! I was just browsing at the store. Then a nice person started communication with her nice Smile. And asked me if I need help?? Then she explained that I can save more on my purchase. I asked how? She showed me the new collection area, and the clearance section. She showed me all what a woman needs for less price. Then recommended me to open a credit card to get points & use them as discount... I really liked the idea & bought for my husband and myself. And since then I became a loyal customer to Mechanicsville Marshall's Store because of NADA. I never forget her Smile, polite, advices and her professionalism!!!! NADA is really an Asset to the Company. Thank you so much NADA.

Marshall’s store in Mechanicsville, VA, is a standout destination for home decor and goods. From the moment I walked in, I was impressed by the store’s cleanliness and the well-organized layout, making it easy to navigate and find exactly what I needed. The associates were exceptionally professional, offering assistance without being intrusive, and they truly enhanced the overall shopping experience. The store is a breath of fresh air, combining quality products with excellent customer service. I highly recommend visiting for a hassle-free and enjoyable shopping experience. Visited on a late Sunday afternoon: not too busy.

I hope whatever corporate manager(s) decided to short staff this place can buy themselves a nice boat with whatever benefit they receive from doing so, because that's what I'm going to do with the stock in the company I sold after witnessing this capitalist death spiral. The store employees are in there fighting for their lives with no cashiers and managers running aroud to cover positions (James was very helpful despite everything), and it is the worst look. Shameful. This would be a great location for a Marshalls if we could only get some nepo baby in a cheap suit to staff it.

You have to be willing to go often to get the best deals. I never seem to have a problem finding something to purchase lol

Great service. Very helpful at the counter

Today the cashier's were just not customer friendly or helpful, suggestion start training customer service and being friendly

awful customer service from management "Vicky" Quite rude and seemed frustrated or annoyed with just doing her job. Put a smile on and have some human decency.

I'm personally not a big fan of Mechanicsville, but happen to be in the area so I thought I would check out their Marshalls. I was pleasantly surprised upon entering the store. Everyone was extremely pleasant and made sure to speak. When walking around everything seems like it was in its place and extremely organized. It also may just be me, but I felt like this location had more variety. For example, the located on Staples Mill has one row of pet items. However, this location had almost 4. This location also had a big jewelry selection that was affordable but impressive.

Marshall's is where I go to escape!! I come here to stress shop all of my favorite things. The beauty section at the location is great! They have so many items to choose from : oils, hair ties, fragrances, hair straitened, shower brushes,ect. You name it they have it!! As much as I love the cosmetic section it can become a bit of a scavenger hunt trying to find things. Some items are open or missing pieces. The home goods area of the store is also my favorite! They have Sooooo many great items I never knew I needed but always seem to make perfect sense when I bring them home. The plants. Seasonal decor, kitchenware all of it! I LOVE IT!!

Visited this Marshall's in Mechanicsville near Kohl's and BJs. Always have great selections and good prices. The store is always clean. However the employees need training. If customers are in a line or waiting to get checked out , employees Should not be talking to each other having a whole conversation while at the checkout line. These young girls need to monitored more closely by management here. They lack professionalism and customer service skills.

This store always has a lot of inventory and selection. Seems to have a high focus on home goods over clothes lately. The staff is always friendly at the check outs and my kids and I often have good finds when we stop in. Having visited some other locations, I often stop in this one when I am in the area. I recommend

I always find the best things at this location. Marshalls is great, with the best prices. You can't go wrong! There isn't much staff here but they have lots to choose from and they always have my size in shoes :).

I love this Marshall's mainly because I can always find whatever I need at a reasonable price. I shop here for anything from clothing to home decor. There is something for every member of the family to love and enjoy. I appreciate how far this location has come since it opened. I like how they reorganized the store. The staff is usually friendly and helpful. They do offer layaway for future reference. Have a good selection of clearance items typically as well. I do recommend checking out their cute reusable bags that they typically keep near the checkout lines (p. s. You can beat .99 cent bags). I also really love how you can take as many items into the fitting room as you want because it makes the trying on/decision process easier.