Dave B.
Google
I’ve been going there loyally for a long time, and so it was very disappointing to see that they were laundering my shirt every time, despite my asking very explicitly that it be dry cleaned only. I went out of my way to make sure every single time. Despite this, they laundered it, charged me the same rate as dry cleaning, and then lied about it.
Eventually, someone there admitted to me that it was being laundered and not dry cleaned.
This is very sad to see, and I know it’s something that other dry cleaners do. I was shocked and disappointed to see it happen here. It’s a shame because even though they assured me that going forward it would be done right, I can’t go there. Trust has been compromised and I can’t support a business that engages in these kinds of scams, then lies to cover it up.
Now i can’t walk to my dry cleaner, but at least I’ll hopefully get what I’m asking for (and paying for).