Anna R
Google
At 6:58 AM today, I was met with outright hostility from an older employee who curtly informed me the place wasn’t open yet. I wouldn’t have minded waiting the two minutes, but instead of offering me the chance to wait, he made it clear I wasn’t welcome. His blatant rudeness has me seriously questioning whether I’ll ever return. If you’re not ready to serve customers, don’t open the doors. To make matters worse, this week alone, I’ve had to wait 15 minutes - twice - for the cash machine to be turned on. Apparently, it’s fine to keep customers waiting that long, but heaven forbid you serve me two minutes early. The coffee is mediocre at best, and while the food is good, it’s wildly overpriced. Today’s appalling attitude just cost you a loyal, regular customer.