Rene Schütte-Bruns
Google
Good assortment, and regularly good offers - at least according to their price tags. Unfortunately, the prices you’ll find at the shelves are often NOT what you are charged at the counter. Yet again, I was overcharged today! :( Instead of 2200 CRC as ticketed, I was charged 3630 CRC for pasta sauce (see pictures). Unfortunately, I didn’t pay attention and only saw it at home. Yet, the other day, the three cans of tuna were ticketed 3100 CRC as depicted, but instead of this figure I was about to pay the regular price only to find myself in a discussion with the cashier for which I went back to the shelf and took the picture. Then, another time, I was charged 3000 CRC for two cartons of almond milk which according to their price tag cost 1350 CRC each. I have NO clue for how many other items I was overcharged (or possibly undercharged as well), but someone from management urgently needs to check this store, their pricing, and possibly their administrative accounting. On the other hand, I, for sure, need to be more aware of what I am paying - what is a shame since I prefer to trust the places where I go shopping…
Update: I have immediately sent an email as requested by their response. I’ve never heard back from them. Seems they not just need to get their pricing right - but also their customer service… :(