Masaya Bogotá

What an amazing place! The atmosphere was nice and safe, everybody was friendly and greeted each other. The staff were amazing, kind, funny and helpful. They gave us nice tips for the surroundings. The breakfast was great with a lot of options. The location was outstanding. Would definitely recommend to anyone!

This was one of great hotels in the old town. That is located very close to most of the main attractions in the old city. Staff was very kind and informative and most spoke English. The vibes of this hotel/hostel was very trendy and traditional with well equipped rooms. They also have little Cafe that served coffee and food.

This place is a lovely spot. Everything is nice and clean and comfortable. The staff are great. The showers are excellent. The location is very central in the La Candelaria. The kitchen needs a kettle and a toaster, but other than that, I have no complaints whatsoever.

TL;DR Haven't been to the place, but their way of communicating via WhatsApp is rude. I have not been at the place, but wanted to do a tour with them, so I messaged them. Their communication via WhatsApp was pretty bad, as they did not give me important information in the beginning of the conversation. After I had aligned a couple of rather inconvenient things on my side, they came along with the information regarding a prepayment I had to make for the tour, which did not align with what I was texting them before. I had to abandon my plans doing the tour and stuck with my two little inconveniences... After telling them, I would have at least expected a 'sorry', but got ghosted instead.

I had a worst and best experience at this hostel. My stay was not going well because of a serious problem, but they tried to find out the best way with me so much. Thank you so much.

Awesome hostel with great location! Rooms were clean, service was great and breakfasts were amazing (few options to choose from).

Great hostel with an amazing location and helpful staff. The female dorm was clean, though the duvet cover wasn't quite warm enough, and the bed felt a bit humid.

Friendly staff and beautiful place filled with plants and places to hang out. Xiomara was very nice and helpful