Massimo Plaza Hotel

The rooms are all comfortable and well equipped. We had the Superior double room, which provided us with plenty of space, beautiful light and authentic Italian decoration as well as a superb view on the theatre and its square. Bedding is comfortable. The breakfast is generous, offering products of good quality; it is usually served in the rooms but can also be served in the small lounge room upon request. The hotel is quite old and would benefit from some refurbishment; notably the carpet around windows and the bathrooms are in need of renovation to do justice to the four stars evaluation. |The staff has impressed us by their professionalism and attention to the individual guests, always courteous and helpful.

The Massimo Plaza Hotel is a very nice smaller hotel in an excellent location near many shops and restaurants. The staff is very professional and friendly. The rooms are clean, comfortable and well appointed. We had a street view with a small balcony, directly across from the beautiful theater. The breakfast offered is delicious and plentiful, and the staff pays attention to such details as to what your preferences are, and which items were a favorite to repeat if possible - try the ricotta pie if offered! They are accommodating to bring an early breakfast to room if need to get an early start. I would stay here again.

Our stay at the hotel was wonderful! We stayed there three days on the beginning of our Sicily trip and two days on the back end! Both times were exceptional! It is not the Ritz nor the other hotels of this magnitude! It was what I wanted to experience! This was a small family owned hotel in the middle of the Palermo day and night life! We were across the street from the opera house and on the plaza with many restaurants and shops! The location was perfect for us. Even though one evening was a little loud ! We did not mind it as the kids were doing a dance in the street! It was fantastic. The breakfast was delicious! You had a choice to eat in your room or the community room with others! All the pastries were fresh and delicious!! The meats and breads were superb! You can order eggs as well if you wished! Hot coffee, cappuccino, tea, and juice were also available. The staff was amazing! Let me introduce you to Christian, Pietro, Francesca, Fernando and two others whom I unfortunately do not have their names! They made the stay! Their kindness and hospitality went beyond any five star hotel I’ve stayed in! It was like staying with family! We were greeted in such a friendly manner and treated like this all five days! They all should be noticed because I feel they are the ones who keep the hotel going! The owners should be proud to have such a dedicated staff! I would stay here again. I miss them too. Yes, I miss you all! If you stay here I know you will or be disappointed. If you want a Hilton or a Ritz then go there! This hotel is true Italian family owned small hotel! You should experience the hospitality of this hotel and its staff! Mary Anne Cristello Colorado, USA

We had a delightful stay at the Massimo Plaza Hotel. The service staff was super friendly and helpful. The location of the hotel is perfect for visiting Palermo as a tourist as it is centrally located and right next to the theatre. We especially enjoyed the breakfast which was served in a private and cozy atmosphere in the living room of the hotel.

The location is 5/5, and the service is above average. However, the minibar is quite expensive, unlike other places where it was free or partly free. The breakfast is small, and the rooms are okay. Overall, the hotel is quite expensive, and the only reason to stay is the location based on cost.

Beautiful, charming hotel in the center of Palermo. Our room was spacious, clean and comfortable. We had a lovely view of the Teatro. Our breakfast was brought to our room every morning and was delicious. The staff was exceptional. Everyone we encountered was friendly and helpful. We would highly recommend this property.

The small boutique hotel is well located in the middle of the old town, in walking distance of the main sightseeings. It is a place where one can enjoy genuine Sicilian setting and hospitality. The rooms are all comfortable and well equipped. We had the Superior double room, which provided us with plenty of space, beautiful light and authentic Italian decoration as well as a superb view on the theatre and its square. Bedding is comfortable. The breakfast is generous, offering products of good quality; it is usually served in the rooms but can also be served in the small lounge room upon request. The hotel is quite old and would benefit from some refurbishment; notably the carpet around windows in the bedrooms and the bathrooms are in need of renovation to do justice to the four stars evaluation. Also the lounge room is well equipped but setting and furniture are old fashioned and are not inviting; some basic renovation and modernisation would easily make this space welcoming. The hotel is quite old and would benefit from some refurbishment; notably the carpet around windows in the bedrooms and the bathrooms are in need of renovation to do justice to the four stars evaluation. Also the lounge room is well equipped but setting and furniture are old fashioned and are not inviting; some basic renovation and modernisation would easily make this space welcoming.

Excellent location. Ask for a room facing the Teatro Massimo. The staff is very friendly and helpful and multilingual. I would not describe it as a luxury hotel, but it was an excellent value. Easy 24/7 parking nearby. I would definitely stay there again.

Beautiful location and excellent service, our room was cozy, delicious breakfast served in our room with no cost, highly recommended

Excellent hotel! Very friendly and caring staff at the front desk (Francesca is very attentive). The room was clean and cozy. The location is great! A short walk away from the Quattro Canti. It is also directly in front of the teatro and on a very busy touristy street full of bars, restaurants, and a cafe next door! Reasonable pricing! Highly recommend staying here.

This is the perfect place to stay! Central location , wonderful staff, clean with all sorts of amenities, and right across the street from the Teatro Massimo! I really couldn't have chosen a more perfect spot!