MAST

Whoa. Back in November of 2024, I had the pleasure of shopping at MAST and I can confidently say it’s one of the best customer experiences I’ve ever encountered at a jewelry store. The owners truly go above and beyond to make sure their customers feel valued, not just as buyers, but as people. From the moment I walked in, the young man tending the store made me feel welcomed and took the time to listen to my needs and preferences. He spoke highly of the products and the artists’ craft. It's clear they stand behind every piece they sell. It’s not just about making a sale—it’s about ensuring you’re completely satisfied with your purchase. They offer excellent advice, and I never felt pressured to buy anything. Plus, their after-sales service is outstanding—it's rare to find a store that genuinely cares about your experience even after you leave. If you're looking for jewelry that combines exceptional craftsmanship with outstanding customer experience, I highly recommend MAST. It’s clear they care about their craft and their customers, and that makes all the difference!

Finest most unique jewelry I've ever seen. The employee Suza was SO nice and informative. I had seen a woman with a ring one day that I fell in love with she told me she got it from Mast. I was sad to see it wasn't available on their website or in store. But Suza was so kind and helpful getting me in contact with the maker of the ring. I can't wait to go back to this shop again. 100 percent my fav place to shop for unique jewelry and gifts

MAST is one of my first stops in Tucson and for good reason. The plaza where it is located is quaint and flanked with interesting restaurants and shops. The store itself is curated with a Southwestern edge (last time there, there were handmade feather arrow earrings, Fzotic fragrances, leather goods and more). On my annual pilgrimage, I stock up on greeting cards for the upcoming year and check out all of their new items in store.

An update to my review March 2024- Mast is still a lovely shop. So a return visit was a must! With five people in the store today, we were told the shop was closing in 5 minutes due to “cleaning.” Really? Could you not let purchases be made? A disappointment especially when we were staying 40 minutes away. Mast is a lovely, lovely boutique with very well designed items. We were especially taken with the earring selection. Mast is well worth a visit.

Great selection of jewelry, bags, accessories, scarves.

What a beautifully curated shop! These ladies have style and it’s cool to see the new creations they bring into their shop. I love how they have a good price range of items. I love their incense offerings too! 😉

Strange experience returning something. Initially told that they could only do a store credit, and had to point out why I believed I should be eligible for a return. Makes no sense to me that one should have to make a case, but this is how the staff are being trained, which is dissapointing. Believe that the testament of how earnest a store is how they treat you in an ongoing way, not just how kind they are when making a sale. Response was curt, when I brought in a necklace that had literally turned another color after only wearing one day. Because I had mentioned being in Sabino, staff who returned the item were sure to note that I had been "sweating and hiking" (which I had) insinuating that I had somehow misused the necklace. I don't know. I expect more.

I found my very favorite handbag here and cannot wait to get another. The handmade quality is a testament to the care taken to create this bag. Mast is filled with unique pieces to make a statement. From jewelry to handbags to candles- Mast is always the spot my husband finds wonderful gifts for me at.