Adrian D.
Google
My family and I (wife and two children) recently stayed in one of the villas, and we were immediately struck by the absolutely breathtaking views. The location is truly spectacular. The hotel itself is beautiful, with a very stylish restaurant and an impressive-looking spa. We had dinner at the restaurant and the food was delicious, and a special mention must go to the staff at the restaurant and bar who were all incredibly welcoming, professional, and attentive. However, considering the premium price point of the villa, we were disappointed by several issues that significantly impacted our comfort, particularly when it came to getting a good night's sleep. First, the master bedroom unfortunately does not have its own air conditioning unit. The only AC is in the living area where our children were sleeping on the sofa bed, which meant we couldn't cool our bedroom during the night without disturbing them. This was made more challenging by two other factors. The blackout curtains were not properly sized for the windows, allowing a significant amount of light in, especially as our villa faced the sunset, meaning the room was bright from around 4 AM onwards. Additionally, the bathroom was fitted with an extremely bright motion-activated light. While practical during the day, any use of the toilet at night would flood the space with intense light, making it very difficult to get back to sleep. Another area of disappointment was the spa. While the facilities look wonderful, they didn't deliver on their promise. The dry sauna was advertised as being 85-90°C, but the thermomether showed 70°C and it felt even colder. The wet sauna was similarly underheated. Furthermore, there was no water provided in the dry sauna for steam, which is a basic expectation. In summary, while the hotel has a world-class location, stunning views, and excellent restaurant staff, the fundamental aspects of a luxury stay—a comfortable night's sleep and functional spa amenities—fell very short of expectations.