Matilde Boutique Hotel

Beautiful experience in a lovely clean, cozy, exceptionally located boutique hotel. Very good price value ratio. The location is absolutely perfect. 15 minutes walk to everything. The rooms are decorated in an aesthetic retro manner. Very spacious bathrooms, big comfy beds and everything in the room very carefully planned. The only issue but caused no problem for us, close proximity to the tram lines and you can hear the tram passing by.

We stayed at Matilde Hotel for the 1st time this October and it was a wonderful 3 days stay. We had 2 rooms for my mum, sister and I. We originally wanted to stay at another hotel but we are glad we stayed here instead. The rooms are HUGE considering Milan's small rooms sometimes, the room is very clean and the location is superb. Karl from the front desk is also super friendly, very kind and one of the nicest we have met. If you ever come to Singapore pls let us know and we will bring you around! 5 stars all around!

The hotel is in a great location close to the duomo. The room was a great size and nicely decorated. Staff were friendly and tried to be helpful (except breakfast staff) There were a lot of things we noticed that were really not befitting of a 4 star hotel. The towels were absolutely threadbare and not suitable as towels. Multiple towels had holes in them (see pictures). The room was also quite noisy next to the tram line- however this was somewhat expected but you should be aware it mad sleeping a little challenging. At breakfast, one of the (head?) waitresses was verbally berating a junior waiter whilst we were having breakfast. That was quite unprofessional and not a pleasant experience to watch. No lactose free milk at breakfast (was told it had run out). The food choice at breakfast was ok, but we had better breakfast at most other hotels during our 3 week stay in Italy. The overall price was very high, and for that we expected much better service. Our perception was the hotel was cost cutting wherever they could. The shower had nowhere except the floor to put your soap or shampoo etc - a minor but annoying issue.

This elegant and charming hotel is perfectly located in the heart of Milan—just a 2-minute walk from the Duomo. You couldn’t ask for a better base to explore the city. We personally stayed in the suite, which was spacious and had everything one could need for a comfortable 2–3 day stay. The room was impeccably clean, modern, and tastefully designed with high-quality finishes. Breakfast was generous and more than complete by my standards, with a good variety to start the day right. The reception staff were incredibly friendly and helpful throughout our stay, which made the experience even more pleasant. While the hotel doesn’t have its own parking, the Autosilo Diaz garage is only 200 meters away and offers a convenient 24-hour rate of around €30. One small tip: it would be great to provide a black makeup towel in the bathroom to avoid staining the beautiful white ones!

Karl is truly an exceptional employee. He impressed us with his high level of professionalism, intelligence, and quick thinking in every situation. He was always attentive, proactive, and ready to assist us with anything we needed, making our stay much smoother and more enjoyable. His problem-solving skills and warm attitude made a big difference in our experience. The hotel is very lucky to have him, and it is important that they keep such a valuable and talented team member.

Location is perfect for the hotel in middle of Dumou area. Staff were okay and helpful in taxi arrangements and fast. Disadvantages: -Room is overused and everything is falling apart -Not clean and smells -No security at all as anyone can come in hotel and leaves

The bed was very comfortable, and the room was exceptionally clean and well-maintained. The location is superb—just a short 3 to 5-minute walk to the Duomo and the main shopping areas. The staff were friendly, attentive, and always ready to help. Overall, we had a great stay. The only minor downside was that the breakfast options could be improved.

There is nothing negative about this hotel. Perfect location just minutes walk to the duomo and literally walking distance to everything that is on our list. And their service definitely set a very high benchmark to other hotels in the same range. All the personal touch - a welcoming card when we entered the room, greeting with my name when I’m walking in is defiantly a big credit. We enjoyed our stay and would definitely choose to stay again if we are coming back to Milan.