Terrance W.
Yelp
How the mighty have fallen. When Matt Winn's Steakhouse opened in 2020, we were fortunate to be able to experience it before COVID closed the world, and I was blown away with our experience. The Matt Winn's we experienced then was a true delight... the food, the service, the atmosphere, the ambiance. It was all top notch. It was a restaurant that could easily be in New York or Chicago, and I sang its praises to many friends and colleagues. Unfortunately, things seem to have gone drastically downhill for one reason or another. Upon arrival to our 7:00 reservation, we were promptly seated, and then unacknowledged for the next 15 minutes. When our server finally came over, he almost seemed as if he was annoyed to be there. He brought our drinks and took our order, and then disappeared. Our appetizer of deviled eggs were delivered by a different gentleman that simply plopped them down on the table without saying anything. The potato leek soup was tasty, yet uninspired, and we both chuckled and how embarrassingly little soup was in the shallow bowl. For the next hour, we watched in awe as other nearby patrons experienced much of the same neglect that we face, and I finally had to flag down the manager to inquire as to the whereabouts of our dinner. He apologized and informed us that it should be on its way momentarily, which was in fact the case. The filet was cooked properly as ordered, and did not disappoint, and the macaroni and cheese was creamy and cheesy. The chicken was served borderline undercooked, and probably would have been sent back, if I didn't fear that if we had done so we may still be sitting there waiting for its return. The biggest joke was the "Loaded" baked potato, which was described as "Salt crusted" and served with "butter, sour cream, scallions, Kenny's Cheddar Cheese, and bacon". A potato from the 90's Wendy's salad bar would have outperformed this $15 abomination. I can go on and on.... they no longer serve the variety of breads and spreads prior to the meal, now it's simply rolls that would be at home at any chain restaurant. The "carts" that were formerly presented tableside to allow patrons to choose cheeses, fresh seafood, and desserts, are apparently no longer a thing here. The whole experience was such a letdown, especially after how wonderful the place used to be. There is a sea of fine restaurants in the area, and more are opening up each year, and Matt Winn's needs to fix whatever happened to it if they wish to remain relevant in the fine dining scene.