seant284
Google
AVOID THIS HOTEL AT ALL COSTS||Our family’s recent stay at Mattenhof Resort was a nightmare. My son, who is Jewish, was subjected to vile harassment by a staff member, a Moroccan individual, who spat out the words “f_cking Jewish c_nt”—yes, those exact words. This was not a slip, misunderstanding, or awkward comment. It was a deliberate, hateful slur. Anyone hearing this should be utterly outraged.||||But it didn’t stop there. We were stunned to learn that drug use and even sales were occurring openly among the staff. We’re not talking “one person was caught with something late at night.” We’re talking a blatant disregard for propriety—and the law—on property where paying guests are trying to relax.||||Inexcusable failings:||||Hate speech: My son was directly targeted with an anti-Semitic slur. This is not just offensive—it’s discriminatory hate speech that can cause trauma and ostracization.||Criminal behavior: Reports of drug use and distribution among staff on-site are deeply disturbing, unsafe, and entirely unacceptable in a hotel setting.||Company culpability: Whether this came from an ill-trained or malicious employee, the hotel management is responsible for the conduct of its staff. Their failure to supervise and enforce any standard of behavior is a direct stamp of approval.||Bottom line: Mattenhof Resort failed on every level. This isn’t a case of “I didn’t like my room.” This is a case of verbal abuse based on my son’s religion, by someone hired to serve guests. It’s a violation of basic human decency and safety.||Shame on you, Mattenhof Resort. I hope this review sparks a thorough internal investigation, immediate firing of the offender(s), and a full apology to my son and our family. But let me be clearer: I strongly advise you to choose any other hotel—every other hotel—before even considering a stay here.
