Rob M.
Yelp
Time for an update, and I'm not too happy writing this. Back in 2015 my wife and I had a wonderful meal at Matteo's. We now live on Maui and just visited Matteo's for the first time post-COVID. Friends joined us for dinner. The manager was also our waiter and bartender. My wife and I started with cocktails (I had their take on an Old Fashioned, she had a Manhattan). Both were outstanding, the best we've had on Maui (yes, every bit as good as Mama's).
Both couples decided to split a Caesar salad, $18.00 for the salad plus $3.00 upcharge to add anchovies (this is per couple). The salad was just OK. Institutional-bought dressing on pre-bagged romaine lettuce, a couple pieces of shaved parmesan and nice, big croutons. The salads came already-split for us, which was a pleasant surprise since we hadn't asked for that. Each salad had one diced anchovy - most restaurants put two or three whole anchovies on top of the salad when you request (and pay for) anchovies. So, not an awesome Caesar salad for $21.00 per couple (or so we thought).
My wife had the lasagna, which was very good. Our friends had spaghetti bolognese, which was also good, and the frutti di mare (seafood pasta) on a squid-ink pasta, which was undercooked and inedible. You're on Maui and can't serve a great seafood pasta?
I love a good spaghetti carbonara and I was assured it was one of the best dishes they make. Well, the bottom of the plate was filled with a cream-based sauce, pasta on top of that, and then the cooked pancetta mixture on top of that. Folks, this is a hard nope. An authentic carbonara is made creamy by using an egg, no cream or milk involved. The egg is broken into the cooked pasta, along with the cooked pancetta, and is stirred around, with lots of grated Parmesan cheese, to make a wonderful integrated pasta dish. This was an Americanized version of a carbonara and I do not mean that as a compliment.
Our friend told our waiter about the inedible squid ink pasta and he removed that from the bill. We were shocked to see that our $21.00 caesar salads had been rung up as $14.00 per person, apparently surcharged for splitting into separate plates (which we had not requested). I understand that some restaurants surcharge for splitting dishes, but I have never had a surcharge without an advance warning (typically printed on the menu). That's a total of $56.00 for two mediocre Caesar salads.
I don't normally discuss other restaurants when I review a place. However, $56.00 for two ho-hum salads is ridiculous. Just down the street, Manoli's has the family-size (shared) "Plak Salad" (loaded with lettuce, chicken, tomatoes, feta cheese, greek dressing and fried onion straws on top) for $36.00, and you get more than enough for four to share. Or go to Nick's Fish Market in the Fairmont Hotel and get our favorite, the "Maui Wowie" salad (with shrimp, tomatoes, kalamata olives, pepperoncinis, feta cheese and more) for around $20.00 per salad. Seriously.
A lot has changed in the nine years since our first visit. The food quality is down and the prices are up (as they are everywhere, inflation is nationwide...). I don't mind paying a lot for a great meal, but this was just not a high-end Italian meal. I hope their owners take a look at this review and do a re-think. At the current prices everything should be fresh, made-to-order and wonderful. Or serve the food that you're serving today and lower your prices (and customer expectations). Aside from the great cocktails this dinner was equivalent to a meal at Olive Garden, and a step below chain restaurants like Romano's Macaroni Grill.