Emily W.
Yelp
I previously wrote a review for Matto and gave it 2 stars. It's not that their food or service was terrible. To me, they just blend in with all the other coffee shops in NYC without leaving an impression. However, I do want to update my review.
I still agree with my review that $2 for all items in the shop is very intriguing but it depends on the item you are purchasing. Drinks for $2 is a steal. A small half sandwich for $2 is not worth it. A small rice crispy treat for $2 is not worth it. And so on.
What made me change my mind about Matto is because of two reasons:
1) Despite their small portions, their food and drinks are pretty tasty. I still love their chocolate chip cookie and they run out fast! I've been ordering their ice coffee and like all other coffee shops, it's pretty much average. Except, it's only $2 before tax. I really appreciate that they give a lot of choices for milk and sugar. Rather than giving the usual regular milk, sugar, and sugar syrup, Matto really encourages you to become creative. They have regular milk, skim milk, 2% milk, almond milk (in some locations only), soy milk, sugar, raw cane sugar, honey, agave, and so on. What's not to like about that?
2) Their staff service is amazing. Every time I come inside, the staff greets me with smiles. If I want a recommendation, they will really take into consideration my preferences. Although, not everyone gets my coffee order right. I always ask to fill the cup half way up with coffe so I could fill the rest with milk. They always put in too much and I have to tell them to pour some out.
Overall, I think they deserve another star.