GinnyShoe
Google
The staff here are great. There was a mix up with my booking and they were very kind and let me stay in a single room for no extra charge because I was accidentally booked into a full dorm. I really appreciated how friendly and helpful they were.||||The location of this hostel is also very good. It is close to the train station and city centre, but the street is also very quiet.||||However this hostel likes its extra fees. There is a late check in fee of 5 euro, and the front desk closes at 8pm. If you are coming in late they email you info about unlocking a box to get your key, which is helpful but I can't help but feel 8pm is early to shut down the front desk. Check in also doesn't start until 4 pm, so there is very limited time to check in and talk to staff in the afternoon/evening. I saw no signs of a luggage room, though there could be one I missed. Because of my booking issue I also had to call a number to talk to staff, which might be an issue if you did not plan on using your minutes while travelling. There are two breakfast options, a large (which was over 6 euro) and a small (that was around 4). I just went around the corner to cafes to get breakfast for cheaper. You have to pay extra for wifi (3 euro for 24 hours), which just seems silly nowadays. I could also only get the wifi to work in the hallways and common room, not the room, which again seems very odd for a youth hostel nowadays. So many people now use the internet to plan their entire trip, get directions, call home, etc, it might as well just have wifi included in the overall price.||||Everything was decently clean but felt a bit dusty around the edges. There is no elevator, so if you are not great with stairs or have a lot of luggage it might not be the best. There are notes on the walls everywhere reminding you to clean up after yourself, which I completely understand but it got a little excessive, all of them were in an condescending "we're not your mom" tone. I wondered if this place attracts especially messy guests. It didn't feel particularly welcoming.||||It was cheap and it did the job. But if I were to come back to Bonn, I would give somewhere else a try.