Max Hotels Jabalpur

I stayed with friends at this hotel for some business reasons but it was very sad to stay. At first I saw the hotel review but still the hotel can be booked. For what reasons someone has given the review, but I myself felt that it was very sad to live in this hotel. One is the shortage of staff. Second, lack of maintenance. Third, lack of cleanliness. Fourth, no suggestions are considered. I talked about TV 6 times saying it's not running, yet there's no answer, tap running in the bathroom, don't get hot water. There are many reasons why I am writing these suggestions about this hotel. Location is good The sheet was not clean and was torn.

I had a disappointing experience at the hotel restaurant. The food quality was quite poor, and the staff didn't seem well-trained or attentive. It might be a better option to buy food from outside, as there are plenty of tasty alternatives nearby. Overall, I'd recommend looking elsewhere for a satisfying meal.

Max Hotels Jabalpur is situated at a prime location, right beside Jabalpur Railway Station, making it highly convenient for travelers. The premises are neat and clean, and the rooms offer a comfortable and relaxed stay. The hotel also functions as a restaurant, adding to the overall convenience. A great choice for both short and long stays.

I had high hopes when I visited Polomax hotel, but unfortunately, my experience was quite disappointing. The biggest shock was seeing mice in the dining area—something no restaurant should ever allow. Cleanliness and hygiene should be a top priority, and this made me seriously doubt their standards. On top of that, the food service was all over the place. Some dishes arrived late, portion sizes kept changing, and the overall presentation didn’t feel consistent. It’s frustrating when you can’t rely on a place to deliver the same quality every time. What made things worse was the price difference between their website and what they charge offline. The gap was big enough to feel misleading—transparency is key, and this did not sit well with me. If you're thinking about staying there, be prepared for disappointment. The room quality was poor, with noticeable maintenance issues, and it didn’t match what was advertised. The lack of cleanliness and basic upkeep made the stay uncomfortable. I really hope the management takes these issues seriously and makes improvements. Until then, I wouldn’t recommend this place.

Terrible Stay – Not Worth the Money Absolutely disappointing experience at Hotel Polo Max, Jabalpur. The room was nothing like the photos shown online — completely misleading. The walls were damp, unpainted, and seemed to be sinking from water damage. The sofa and mattress were filthy, and the entire room had a musty, unbearable smell. It was humid and unhygienic, making it a horrible place to stay. For the amount I paid, I could’ve easily found a much better and cleaner hotel. Totally regret booking this place — wouldn’t recommend it to anyone.

I have stayed at this hotel around 15-16 times since 2023, but unfortunately, the condition has been declining, and now it seriously needs renovation. The room condition is average at best. Thin bedsheets that don’t feel comfortable. Room key issues—many times, it doesn’t work properly. Shower not working, which is a big inconvenience. No hot water available throughout the day, making it difficult to bathe comfortably. Bathroom paint is peeling, and doors are rusty, which gives a very poor impression. Room floor is sticky, making it feel unclean and poorly maintained. This hotel urgently needs renovation in all sections. I hope management takes action soon to improve the stay experience.

Good hotel to stay for a day, for someone who wants to have easy access to railway station . Rooms were clean but not well maintained.House keeping staff were not that efficient but the reception staff were really helpful and they were happy to guid us about jabalpur city tour. Their complimentary breakfast at their resturant Mumbai Masala was absolutely delicious and the theme of the restaurant is really great, as it tells you a lot of facts of bollywood.

This hotel needs immediate management attention- being to this place 3-4 times in last 2 months but was not satisfied with hotel cleanliness especially rooms, bathroom and corridor and alot of other service issues. Staff at the reception is not hospitable at all and does not understand the meaning of hospitality- i was made to wait for 4-5 hours every time so seems there is no provision for an early check in and it happens to almost all customers visiting the hotel early morning till 11 am- she was so flat in responding that I could not request despite having spine problem post surgery. Even they do not Understand the professionalism and dealing is very bland and flat. Customers will complain about an issue related to water and staff at the hotel generally respond this is not their fault and it's the maintenance issue. Clearly no sense of ownership- Boss you at the reception is the face of hotel then how you can respond such things?? Need correction and implementation otherwise it's totally a waste of such beautiful property at a prime location!!!