MAXX by Steigenberger Hotel Vienna

Liked · The room was massive and exceeded my expectations. Loved the enormous bath and heated floor in the bathroom. We got this style of room as a free upgrade from Booking.com. It was a 'superior plus' room and I was delighted with the price paid ( £62.50 per night). Disliked · On the last night of our stay it was absolutely boiling in our room. This was on the night of 11/1/26. I called down to reception repeatedly for one hour, but nobody answered. My partner went down to invesigated and basically found someone hidden in a back room 'hiding away' and watching netflix. This was very disappointing.

The location is good, well connected via tram 18 with the main train station and U4 with the center. Our room was big (35m2) and clean, with a functional fridge and TV that you can cast from the phone. However, please note that in the first two room categories (SUD, SPD+), the windows cannot be opened at all, not even tilted. We had no fresh air at all, which was a very clear shortcoming for us, and could hear the air conditioning all night long. This was not mentioned when we booked, and we would have booked elsewhere if we had known. It was not possible to change to another room on site due to lack of availability. The request made during the booking process on Booking.com to get two single beds was not fulfilled. The breakfast room was not worthy of a 4* hotel. The tables were old and unattractive, and the upholstery on the chairs was dirty and damaged. Breakfast itself was fine and with good variety, but we've definitely had better elsewhere. The fitness room is equipped with very basic machines and 2 exercise mats (not very suitable for yoga), which could be better but was still nice to have. The rooftop seems nice, though it was too cold for us to enjoy it. Check out at 12 was pleasant.

Excellent stay in Vienna! Would highly recommend this lovely hotel if visiting, 5 min walk from Margaretengurtel metro station and tram station. Convenient as slightly outside the main part of Vienna, but very close and easy to get into city centre. Lots of cafes nearby to get breakfast, and also very easy to get the tram to Vienna Central Station. Booked via booking.com and got free upgrade - room was very spacious, clean and comfortable. Nice bar downstairs. Would recommend staying here if looking for somewhere out of the main city centre.

We only spent one night on New Year's Eve before our flight. The hotel is well located, easily accessible, and well connected to the rest of the city and train stations. As someone who has worked in the hotel industry for 15 years, I must say it has more potential than it currently realizes. Our room had damage that was very poorly repaired, and this definitely detracts from the overall experience. Furthermore, our room had excellent natural light that we couldn't enjoy because it seemed like a curtain was missing. We were on the first floor, and if we opened the blackout curtain, we completely lost our privacy. I hope they can improve these details, as the price can seem a bit excessive if this is what you get.

I really enjoyed my stay here, it's about 2 stops on the train to Stockburn Palace and about 3/4 stops to the centre of Vienna. Vienna central station is about 15 mins via short walk and a bus ride away. I would say it's perfectly located where your away from the centre so it's not as noisy making it a peaceful stay. The staff are so helpful, so please don't feel shy in asking for help.

We stayed at Maxx Vienna from 11 to 15 October 2025 and had a truly enjoyable experience. The location was excellent — close to the U-Bahn, with cafés and shops within walking distance, yet quiet enough for a relaxing stay. The staff were incredibly accommodating and professional throughout my visit. I especially want to thank Angelina and team from the front desk, who handled my last-minute request to extend my stay with such kindness and efficiency. It made a world of difference after a small mix-up on my end! The room was spacious (in all seriousness), spotless, and thoughtfully designed. The separate blankets were a nice touch — no “blanket fights” during the night! The overall vibe of the hotel was modern yet cozy, making it feel like a comfortable home base while exploring Vienna. I’d definitely stay here again the next time I’m in the city. Highly recommended for anyone looking for a clean, well-located, and genuinely welcoming hotel in Vienna.

I love my stays at this hotel. The staff are super friendly and welcoming. Huge shoutout to Vero Arthur and Galileo for making every morning special at the restaurant Galileo, the chef, is a true rockstar - his passion for food is infectious and his humor always puts a smile on my face! Vero, you're a constant ray of sunshine with that perpetual smile, love it! And Arthur, you're the sweetest, most attentive guy around, always makin' sure I'm good with that adorable smile 😊. Thanks for makin' every breakfast feel like a special occasion, guys!

So close to the U4, a BILLA right outside if you need anything. Nothing was too much for the staff, all so kind and caring. Free access to the Finnish Sauna and Steam for every guest was amazing! Bar was well stocked and staff very kind. They even gave us a chocolate Santa outside our door on the last day - if you are coming to Vienna and don't mind a 10-15 journey on the underground DEFINITELY stay at MAXX