MAXX by Steigenberger Hotel Vienna

The location is good, well connected via tram 18 with the main train station and U4 with the center. Our room was big (35m2) and clean, with a functional fridge and TV that you can cast from the phone. However, please note that in the first two room categories (SUD, SPD+), the windows cannot be opened at all, not even tilted. We had no fresh air at all, which was a very clear shortcoming for us, and could hear the air conditioning all night long. This was not mentioned when we booked, and we would have booked elsewhere if we had known. It was not possible to change to another room on site due to lack of availability. The request made during the booking process on Booking.com to get two single beds was not fulfilled. The breakfast room was not worthy of a 4* hotel. The tables were old and unattractive, and the upholstery on the chairs was dirty and damaged. Breakfast itself was fine and with good variety, but we've definitely had better elsewhere. The fitness room is equipped with very basic machines and 2 exercise mats (not very suitable for yoga), which could be better but was still nice to have. The rooftop seems nice, though it was too cold for us to enjoy it. Check out at 12 was pleasant.

The staff at this hotel are wonderful! Everyone is so helpful and friendly! The gentleman who is nicknamed Homie went above and beyond for us. The breakfast buffet is well-appointed. It even has an omelette station! There are a lot of great restaurants nearby, and a grocery store across the street. The metro is very close by, and it’s only a couple of stops to get to the city center. Overall, I’d highly recommend this hotel!

This is my third stay here, and I’ve really enjoyed it each time. The hotel is very nice overall, but what I love most are the sauna and the rooftop terrace — perfect spots to unwind after a busy day. A great place to relax, and I can definitely recommend it!

I stayed at the hotel for a business trip and had a great experience overall. Ali made both check-in and check-out quick and seamless. He was professional, friendly, and efficient, which made the whole stay more pleasant. Great service — much appreciated!

I find that this hotel certainly gets the job done, but I would not recommend it for longer stays or for those looking for a more premium experience. The rooms were very large and the bathroom was nice, but it is certainly lacking in amentities and cleanliness. The floor of my room and other surfaces were very dirty, and I noticed some minor stains on my bed. There was also a lack of outlets in the room and the tables were quite small. The shower was very nice, but the drain did not allow water to flow down fast enough. The breakfast was delicious, but I found the food options quite limited in certain areas. However, the gym, spa, and rooftop terrace wefe very nice additions to the hotel and were in good quality. The hotel is in a good location and has a lot of potential if updated properly.

A cozy and convenient hotel for short stays I stay here regularly for a couple of days at a time. The location is great — the train station is within walking distance, and there are 3–4 grocery shops just a 2–3 minute walk away. Comfortable and practical for short visits.

I stayed at the hotel for a few days and rented two rooms. The service was excellent—staff were friendly, professional, and always willing to help. The rooms were clean, comfortable, and well-equipped. The breakfast was very good, with a wide variety of fresh and tasty options. I also enjoyed the hotel bar, which had a great atmosphere and a nice selection of drinks. One of the highlights was the spa area, featuring both a wet and a dry sauna. It was a wonderful way to relax and unwind during my stay. Overall, I had a fantastic experience and truly enjoyed my time at the hotel. I would definitely come back and highly recommend it to others!

Very clean and wide room in the first floor overlooking the street outside yet quiet and pleasant features. Hotel 5 minutes from underground and tram. 2 minutes from Bella supermarket. Good fridge size. We didn’t use the restaurants or SPA as were busy seeing Vienna. Will stay there again in same room when visiting. Staff friendly and professional