Sami S.
Yelp
We visited this restaurant on July 13th.2016.It's around 8:00PM. It looks nice from distance because of the pyramid shape and colorful lighting, the Pool and music, which feel like an invitation. Beside it has a great location. Once you entering inside you need to pass through hanging "Shell chandeliers" obstacles in everywhere, sometime you need to duck yourself to avoid those annoying unnecessary decoration hit on your face, head or stuck on your Hair. Table was dirty and wet. We order the Big Botana Tray (Big Snacks tray) cost about $310, plus we order Beer and fresh Lemonade. We asked if the lemonade made from fresh lemon squeeze, just like most restaurant does in Yucatan, he told "of course".
(we were speaking in Spanish, because he doesn't speak English).Once we teste the lemonade it was disgusting (taste like a raw sewer) seems it was made from expired dated concentrated artificial lemon flavor powder. Waiter (the guy with beard little heavy, Black T-Shirt) we ask him to teste the lemonade, he taste and told us "Oh its seem taste lite. "Let me bring some more squeeze fresh lemon". So, he did bring in a shot glass it's a same lemon concentrated liquid(not from Fresh lemon). However lemonade Taste still disgusting.(we didn't drink it). We waited over 30 minutes to get our snacks tray. Guess what in the Menu mentioned, 8 or 6 cheese sticks, but we got 5, chicken wings should be 16pieces its came with 10 pieces and the chicken wing was so small even the Frog legs would look giant. He never returns back to our table to ask, if we okay or need some more Beer or so. He knew we are not from Yucatan, because of our Spanish accent and our looks.
I didn't want to tip him a penny, because he lied. But my wife insists, so, I tip him 100 pesos. He accepted with a big smile, but he never say Sorry for the fake lemonade and missing food from the Tray, he didn't say come again, only word he said "Gracias". I would recommend not to go to this place not worth it,and the reason is, Expensive, It's a rip-off, " Bad service", wait time is unacceptable, they cheat and lie in the menu. By the way don't drink or ask for ICE. Because Ice taste was weird, I think they are not using water filter. It's not safe.
The restaurant I would recommend is Flamenco which is one block from this restaurant. Why I would recommend Flamenco? I have been visited over 60 country in the world, I speak 7 languages and I could tell who are the real professional restaurant business people and not just a "Joe the Plummer guy" opening a Restaurant business, whom has no Idea what it takes to operate a Food business.