Mayfair Hotel

Hotel is amazing. Great facilities and room. Breakfast was really good and great to have barista made coffee included.||Only downside I personally struggled with was that the beds were super soft. A bit too soft for my liking whom normally prefers a medium-firm mattress.||Great location being at one end of Rundle Mall opposite the Haighs Chocolate shop (a Must visit)

Great location. Shopping district is just 1 min away by crossing the street in front of the hotel. Plenty of restaurant nearby which you don’t have to worry what to eat. The hotel room is spacious and cozy. Suitable to stay in for the the whole day. Their staff are also very welcoming and warm. Unfortunately I didn’t visit the roof top garden, if you happen to be here, visit the roof top garden and chill there. Recommend!!!

Hotel well located. Nice room but the view at the second floor for the king suite is a wall at 1 m of the window, i paid extra to have a nice suite. We found hairs on the pillow. Water not very hot on the bathroom (saving money?). Do not feel the 5 stars vibes

A beautiful hotel. This hotel decorations make the room feel more like home than just another hotel room. Bathroom is big and generous did. The bed is soft and super comfy.

In terms of location is it fantastic. Everywhere is within a trams ride or if you are up for it, walking distance. We walked to Rundle Street, the Museum, to China town & Adelaide Market. The rooms were great and clean, we travelled as a family and we can't ask for a more comfortable place. Upon arrival we were greeted by Samuel. He was very friendly, accommodating and we couldn't ask for more. Recommended a couple of good spots around the area which helped us to navigate and get good food. I seldom write reviews, but this is a notable mention and we have travelled to many places but genuine staff are hard to come by. And it made our stay at the Mayfair ever more special.

The location is amazing and the staff were all very lovely. The room we received was a bit disappointing. The bathroom was amazing and luxurious. However, when we arrive to the room the cover for our card lock was broken off. The tables also didn't seem like they were wiped down after the last occupants. Additionally, there was a small tv box just hanging from wires under the bench with the TV.

Tried the express lunch at the Mayfare Hotel and it truly impressed. Generous portions left me full and satisfied, and every dish was bursting with flavor. Enjoyed it all with a glass of wine in a luxurious, relaxed setting. The atmosphere was refined yet welcoming — a perfect mid-day treat. Highly recommend for a quick yet indulgent lunch.

I’ve stayed here before and really enjoyed it, but sadly I won’t be returning after this visit. While the staff are great, the rooms are spacious, and the location is excellent, a few key issues made the stay very uncomfortable. The hot water takes around 20 minutes to come on and only lasts about 10 minutes – not ideal in the middle of winter. The air conditioning unit is also quite loud, even on the lowest fan setting. To make matters worse, there’s no lighting in the hallway where the aircon unit is located, so you have to use your phone torch to see anything. Disappointing overall.

I stopped by the Mayfair Hotel at the bar section on the roof top for drinks and to check out the place. A group of us headed to the lobby to use the lift however the front reception advised us that we have to take the stairs below to access to the lift, to take us to the roof top. Hotel lobby is quite brilliant and charming, very up market and the hotel is situated across from the main street. It was relatively packed at the roof top on a cold Saturday night, but the view of the city lights were stunning. There wasn't a lot of room to sit as most people have taken all the chairs but didn't have to wait too long as a group left a table with chairs. We enjoyed the view and looked at the wine/cocktail list. Cocktails ranged from $20+, a bit expensive pricey however I purchased a $22 cocktail as the bar tender recommended the honey and vodka. It was a strong mix and the honey helped to drink it down. There was a DJ in the corner, playing old classics such as Jackson 5, the music was pleasant enough for people to talk to one another. I didn't stay for too long, as well as some other customers whom stayed for a drink, check out the view and then leave. I think people stay for the view and have a couple of drinks and then move on to the next bar. I'll definitely come back for another visit, not as a regular but to check out the view again. If the drinks were a bit cheaper then I might stay a little longer there.

Wow! Wow! Wow! I love this amazing new hotel! We had a lovely high tea in the downstairs dining area for my sisters hens day. The staff were attentive, the manager was lovely and helpful, the food and drinks delightful. This was my first high tea experience so wasn't sure how much food to expect. If your a big eater have a small lunch prior, but I found the meal sufficient especially with a glass of bubbles and flat white. There is however an addition cake cart to purchase extra treats for the sweet tooth in us all! My sister had a fantastic time as we were allowed to bring in some decorations and play some games. Quite a few girls indulged in cocktails that looked and tasted suburb. Well done guys I can't wait to come back for dinner!!

Stayed here with a wedding party for 3 nights. Love love loved it. Very New and clean. Trendy roof top bar. Enjoyed the L'ocitane toiletries. Bed was a king and was very comfy. Had a good night sleep every night. Concierge and house keeping were very helpful and considerate. All the hotel workers had the best customer service. I was really sad to have to check out. Convenient location to everything. Walking distance to shopping and food. Must come back again even if my flight to Adelaide will take 24 hours.

I can't rave enough about the outstanding, attentive service we received today in The Den Bistro! It was my husband and daughter's birthday and the wait staff went out of their way to make them feel extra special! Their kindness and attentiveness is unparalleled in our experience of Adelaide establishments. I hope they both receive employee of the month and a big raise! The food and drinks were pretty amazing too. We will be back for every birthday from now on! Thank you!

Even though the room was lovely, and the breakfast was nice, I've had to give Mayfair 2 stars due to strange payment tactics. The room was around $200 per night, and they hold $150 for incidentals. We were surprised that it was so high (most around around the $100 mark). We paid $200 plus breakfast and carparking. What we didn't realise was that they also took an extra $200 for the room rate (which we had already paid upfront!) PLUS the $150 as a 'bond' which they kept for 1 week!! So for a week we were out of pocket by $350. When my partner emailed them to ask if a mistake had been made, they didn't even respond. She emailed them twice, just in case the email had gone missing ... and still no response. So if you want to stay a night at the Mayfair, make sure you have around $550 spare - don't worry, you'll get your $350 back after a week or so. Not impressed ... there are plenty of other places to stay in Adelaide, so I don't see the point in coming back here.

The cons: 1. The worst thing was the fact the pillows were too hard and too tall. Our necks were bent both nights and sleep was horrible. We found out at check-out that there is a "pillow menu." It would have been helpful to know about that menu at check-in, not check-out. 2. At registered guests, we were looking for a bite to eat in the hotel restaurant and were turned away even though 80% of the tables were empty, ostensibly because those tables were reserved. The pros: 1. Rooms were clean. 2. Hotel was recently updated. 3. Staff friendly and courteous 4. Location of the hotel is perfect for shopping, dining. We'd stay here again.

5 stars - centrally located with superb service. Stayed here for a week on a recent business trip - everything was outstanding - clean and luxurious. The breakfast package is lovely. Thank you, Mayfair.

Best place in town! Accomadtion is beautiful, staff are Amazing, everyone has been so helpful and kind! The restaurant is to die for! Rooftop bar is stunning, has been an incredible, flawless visit for us!

Business traveler here: The hotel itself has a lot of potential, but the management and the front desk staff do not live up to it. If the hotel is interested in growing its customer base they need to pay attention as to how they serve and treat those business travelers. Housekeeping was a bit disappointing in paying attention to particular requests, the front desk was also very challenging in accommodating specific needs, including their non-existing concierge service. As they say it's all on the details; nobody greets you at the door, nobody assists you with your luggage, front door will not open while you struggle in (nobody really even cracks a smile). The only service that was top-notch was in-room dining, Estevan (one of their service staff was incredibly professional), although the menu needs quite a bit of adjustment, the staff and the overall service they render was impeccable. On a side note: the hotel will seek to charge you every which way they can, including the Amex surcharge for any payment utilizing the card. Not really interested in returning to this property. Wait until the upcoming SPG properties open.