Gabriel Mung'omba Levison S.
Google
We stayed here for a bout a week in 2022. I my wife, our little baby, my mom and my niece.
The place was nice enough, with nice Balkons, decent food, pricey drinks. In the Shower the water pressure was lackluster, and the water temperature was also not a great. So the solar heating for the boiler does not really work.
My only complaint is I was accused falsely by one of their employees. I had misplaced my cell phone so I was running around back & forth looking for a place I might have left it. He was cleaning so I asked him if he had seen it... And I might have been a bit accusatory but I swear on my life I did not lay my hands on him. Yet he claimed that I had grab him by his throat.
The young men who "runs" this place was livid and pretty damn rude to me. Asking me to leave and never come back, didn't care to hear my side. Kept saying he trusted his employee. Which is good and just as it should be unless if your employee is lying and you end up mishandling an innocent guest.
I would not repeat this stay. Their neighbour Butterfly eco-Lodge is probably much much better and the food at butterfly is out of this world.
To conclude, the location is great, the rooms are okay but you're only as good as the service you deliver and for me personally 2 1/2 years later, I am still pretty bothered by how you handled the whole debacle. So you get a 1* and that only because I cannot technically give negative stars.
