Bruce K.
Yelp
Oh how far you have fell Biltmore McDonald's. I get that you're supposed to be luxurious and all that, but this place has fell from my memories as a kid. Yeah, you see the self playing piano, BUT ITS BROKEN. I mean come on. If it's broken and you just want it as a "to see" type of decor, turn off the music! Because it's just making sounds. And if the McDonald's is luxurious you would think, especially the business it turns over at this location, that the piano would be in pristine order.
The ordering system that you guys have here as well, with the monitors that puts up what order is being worked on... Doesn't work. Or maybe it doesn't work as well as it's supposed to. We sat for a while, while I looked at the board to see when my order was ready. The number never came up so when I went to go check it was already done. Why even have the board if it's not accurate? I might as well just stand around, like what they currently do... Put that money into fixing the piano!
Anyways, it's McDonald's. This one got featured as being luxurious on I believe the Travel Channel. To me, it's on the tail end of luxurious if even. I came here for just breakfast, which I haven't ate McD's for at least 3+ years now and this broke my record. I think I've had enough McD's for another 3+ years after this experience. Sad as this place used to be pretty awesome when I came here as a kid.
By the way, clean your bathrooms. They were straight up unusable.