Christine L.
Google
I ordered a steakhouse stack burger on its own to give it a go. And the staff there gave me an entirely different burger in a steakhouse stack packaging. This burger had Mayo, two slices of tomato, two patties , cheese and big chunks of lettuce.
There was no crispy onion, or any any onions, and it looked entirely different than what was on the menu. After a couple of bites all I could see was tomato.
I wouldn't obviously go back for a refund after taking a bite of it. But it is entirely disappointing to have someone knowingly put together a burger they know isn't meant for the box and still pack it in anyway. I'd suggest more training so that when it gets busy mistakes are harder to come by.