McDonald's

Ordered the McCrispy.Chicken was dry, hard and tough to eat. Obviously it's been sitting for a long time under a heat lamp. Guess I could have picked a better location. Crazy warning signs everywhere 🤣 (see PHOTOS) and the staff working behind bullet proof GLASS.

I hope McDonalds corporate sees this, but I doubt it. I came in with my fiancé for a quick bite and started doing the usual pictures for my review without intrusion on customers or employees and went out to take a street shot of the building. As I'm coming back in 4 employees, one a security guard cane aggressively at me asking what am I doing? Again, they were very aggressive, but I simply told them I do google reviews and was taking a couple of shots. They said I couldn't, and I respected their wishes as they are a private company, and I was on private property, so I told them I wouldn't but I CAN still take photos from the PUBLIC sidewalk as per the UNITED STATES FIRST AMMENDMENT freedom of press gives me the right to. (Eyes can not be trespassing from public property). The manager said I could not, and the security guard was getting an aggressive look along with the other employees, so to de escalate, the situation I left without further confrontation, only to find out my order was also all messed up. MCDONALDS should make sure their employees and security guards aren't infringing on our constitutional rights!

These people work so hard to keep this place clean the food taste delicious and I am so thankful for McDonald’s. I’m going to end them. This particular location has a lot of fun music from the app is super easy but sometimes I still like to go to the real person the girl was very quick and very helpful. The old standby is burrito plus the extra one things to rewards in the sugar-free vanilla iced coffee. Let me tell you nothing puts the sweet bag in my sugar again yummy McDonald’s burgers. These guys do a great job !!

How MCDonalds Employees with out college degree really be feeling when you order . Do the right thing even though you think no one will know or see you . This manager has done this behavior of supreme egoistic self thinks he’s better and that no consequences he’s actions will have . Really M.C. Donald where’s your sense of the clients come first? Sense of hospitality? You think anyone wants to come to this harassment at 7am

WARNING this location adds dollar fees for modifications, has predatory pricing, and has smaller portions than all other locations in LA. Also we found bugs in our food. And witnessed racist treatment of black and Asian guests. Best to avoid , sketchy as hell

This restaurant is in the hood so it's only open inside during daylight hours. And it's actually closed by 5 inside. Even in the summer. If you order ahead you have to go through the drive thru. They won't bring the order curbside and you can't go in to get it. It gets crowded because the parking lot is small but the lines move fairly quickly.

I ordered a McDouble combo it comes with nuggets I requested bbq as I pulled away from the window noticed it was not there I stopped got out my car and walked to the window to tell the girl it was missing she argued that it was in my bag I showed her my bag and she still insisted it was there even asking her coworker if he saw in the bag and then said if you want another one I can give you one I said I want the one that comes with my meal. So unprofessional the nerve to call me a lie about a sauce is not good customer service at all I’m very disappointed in the training system they must have.

Placed an order in drive thru after checking bag items were not in bag Ordered 2 apple pies & only received 1 as the other was a strawberry & creme pie Went inside to get missing items I had to stand in lobby with other customers while staff was in kitchen area having personal conversations

These people work so hard to keep this place clean the food taste delicious and I am so thankful for McDonald's. I'm going to end them. This particular location has a lot of fun music from the app is super easy but sometimes I still like to go to the real person the girl was very quick and very helpful. The old standby is burrito plus the extra one things to rewards in the sugar-free vanilla iced coffee. Let me tell you nothing puts the sweet bag in my sugar again yummy McDonald's burgers. These guys do a great job !!

An employee literally pushed me and my toddler out of the way to use the restroom we thought she was stopping us from using it to clean it but nope she had to go first :/ Red flag should've been the cat fight we witnessed inside between the ladies of the night that roam the place for us to not use those restrooms who knows how many stds live on those toilets

This McDonald's closed there doors at 7pm on a Wednesday when it clearly closes later. When asked why the manager hung up and did not allow anyone to leave a message on 323)244-6227. He needs to be fired and is giving McDonald's a bad name. Horrible service calling thier customer service and regional manager this is ridiculous! Wish I could give it negative stars

No Refills ! Food is dry ,the workers act like they are doing you a favor . They petty everything... worst McDonald's I've ever been too. Lost my service!!

This was my second time... well you can say it's my first time trying this McDonald's. Because when I came to this McDonald's last Sunday morning... they said they were out of everything except orange juice for beverages. So I left. This time I actually gave it a try. I really needed a coffee to keep me going for a rather long day. The long line of cars wrapped around the street. I was close to leaving again, but I was desperate! I was in the line for about 5-10m until I decided to just order online and walk in because I noticed people were coming in and out much faster that way. I went inside. Hmm. I should mention a sign stood out to me. The sign on the front door said "No nudity allowed..." that certainly did not make me feel comfortable whatsoever. What would I expect? I don't know. Just had to hope for the best. The dining room was closed. And like I mentioned, people were walking in and out with food. I think a lot of us opted for that which made the food line rather long and tight. Those who were waiting were mixed with those wanting to order. What I am trying to say it was extremely packed. Would I come here again? No. First and last time. Just please be careful!

Florence and fig I'm finna sleep at that micky D's - Ketchy The Great Long Love The Great

Worst service ever, employees are always upset, food orders are always wrong, if you go back and complain about the order they get mad and make it as it's your fault. There's zero management.

Cool love this place drive through is bad Can't help there fries love it It's very affordable to come and eat here

Bad service. Somehow you can only use a car through drive thru (no motorcycles) even when they have the inside closed. Costumer service has no etiquette. They also take forever and have no idea what they are doing. I heard the person inside say she was lost and didn't even know what order she was on.

Why are all the fast-food restaurants in the poorer communities the worst to pick up from when working for Uber Eats? The last time I was at this location I was told by the employees I could pick up my Uber Eats orders from the door. Not sure why Claudia, the store manager lets the lobby close before 8:00 PM. I'm not sure why she told her stay they cannot distribute anymore orders at the door after 7 PM. I was paid 4 DOLLARS for my Uber Eats order! I wasted time by parking and getting out of line to run to the front and can't pick up my order. Then, I had to run back to my car and get in the DRIVE-THRU line! There were no signs to say can't pick up from lobby after 7 PM. I'm not understanding why companies don't respect drivers when they are paying Uber a lot of money for their customers can order food and have it delivered. They don't respect the work we do at all, if drivers stop picking up for your customers guess what happens? You lose MONEY, people will then STOP ordering through delivery APPS! So why not treat people with respect? When you have to wait a long time, drive to the customers house, plus the driving time to the store, the money isn't worth it! Just imagine being on an order for 1 hour and you were only paid 4 dollars for that hour! Would you be satisfied with that? No, I don't think so, that's way below minimum wage! I honestly regret going to college, I have my B.A. in Sociology and because of COVID I'm stuck doing UBER! Dealing with restaurants like this one! I can't wait to get a better job! Uber Eats drivers need to sign petitions about these locations.

This review should have been done on the last week of September. I've been to this location plenty of times. Service has always been awesome. Now that I yelp I wanted to personally thank Raphael for being so polite. Honestly I wasn't in good spirits when I got there but I was so impressed by the way Raphael spoke with me. He didn't sound annoyed like other team members that work the drive thru at other locations. He was very patient and professional. When I got to the pick up Alma is another who made my day. She had a warm bright smile and was very polite when getting my food ready. This location is one of my favorites but I just had to spell out why.

One of the dumbest McDonalds to go too. Online says they close dine-in at 10:00pm. Their door says 9:00pm BUT (surprise, surprise!) they close even earlier!... At 7:00pm...

This review is for the mcdonalds on 505 w florence ave, 90044. It is my hope that the higher ups take action straighten this mcdonalds out. I have never had a problem until I met this mcdonalds. I have had nothing but HORRIBLE experiences at this mcdonalds. I drive for Uber so I visit mcdonalds on the daily. All the other Mcdonalds are up to standard and I would rate 5 stars, except this particular one. I have yet to actually receive my order correctly (3 times this has happened, have my coupons not work there (they work at ANY other mcdonalds), be overcharged for them screwing up my order and offering things I dont want, and the manager doing NOTHING about it. The times I go was when I was coming off work to spend time with my daughter, getting her a little something (in addition to myself) from there. I want a simple smooth experience, and this particular McDonalds is the only one who continually screws this up...CONTINUALLY! This is on top of their 1/2 hour lines. I now have to drive two extra miles out of my way to get decent service at any otherMcDonalds. The fact I have to do so is laughable.

I'm so disappointed with this McDonald's what are they trying to feed us I made a large order and one of them was chicken nuggets and trust me if you took a look at what I'm about to show you makes you think twice. Manager said its was burn and it could be the oil..if it was like that then all of the nuggets should look like that too. Sorry I'm not stupid.

Stupid ass workers. I clearly stated my order and they gave me the wrong one and made me pay again.

Usually come here at night when I'm starving! It's a McDonald's so standards aren't to high. Make sure you request your fries fresh! As well as chicken nuggets. There ice cream machine is "out of service" from time to time. That's just because they're lazy to clean it and refill. If a McFlurry is why you're going go to Manchester and Main they haven't let me down yet.

This particular location always closes before actual business hours. I've experienced the at least 6 times in the drive thru -- not even exaggerating.

They are very rude. I called on the phone to complain about an order and while I was talking they clicked on me twice. They were no help. I don't know who answered but I hope they're not a manager because they shouldn't be a manger with the way they run the store.

By far the worst one I've ever been to. The men's bathroom is disgusting there is only one toilet. Missing urinal place feels dirty! I hate franchises for this reason. All bad avoid!

Worst customer service ever!!! I was overcharged for my meal and on top of that I was missing some food. Once I told them I was missing some food they wanted to charge me even more! So ridiculous, Spoke to the manager and she gave me such a nasty attitude. I understand it's McDonald's but that doesn't give them any reason to treat customers like crap. As a manager she definitely doesn't know how to value customers. Half of those employees have no clue what they're doing. Maybe that location should invest on how to better train their managers and employees. People stay away from this location, not worth it!!

This is one of the worst McDonald's I've ever been to, I been living in the area for over 20yrs, and every time I go to the drive-thru their craft coffee machine isn't working. The managers seem not to do anything about it neither, it never fails when I go through. I have been to other McDonald's and yes there machines have been out BUT when I have gone back they are working. It just comes to show the customer service they offer. I wouldn't even give them half of one star, this place is just garbage!

I was appalled. Even though I will not say that the stuff is directly rude towards people in any way, I will say one thing; they act disrespectful. I was waiting in line to purchase food from the drive-thru, and observed as police officers approached the window of the drive-thru. I heard as the officeted asked for a cup of coffee. The staff member walked to the back, returned to the officers and turned them down and sent them on their way. Very disrespectful to first responders. That's a true shame, I hope that changes soon. Very horrible how police are treated nowadays.

The staff isn't as responsible and as attentive as they should be, I went by yesterday the drive thru employee made me repeat myself more than three times, the employee at the second windows didn't complete my order. This is by far the worst McDonald's I've been to in all of Los Angeles, California.

They just told me that they closed. It says they open 2r hours a day..what???? I'm hungry

I looked on yelp it's open but the door is lock. We knocked the door for ask. A man inside told us it's not open yet and then we asked him what's time open ? He doesn't say anything. So bad !!

So... Decided to have the infamous big breakfast and the drive thru is closed, the man cleaning tells me to go inside. There's people inside, employees sitting in the seats and a few people but no one bothers to open the door, not to be courteous, not to explain. Apparently, the system is down. The guy cleaning outside told me after I asked. It's understandable when there's things out of your control, but to have managers and workers sitting on the tables while customers are trying to open the door and figure out what's going on with no sign or anyone acknowledging is simply plain RUDE. Here's a tip, when your system in down write a sign at the door!

I brought my kiddos in for a happy meal to end our sunday right, and they end up disappointing my daughters because they ran out of toys. Wt* how does a big corpprate restaurant run out of toys for the happy meals. I dnt think this is right but ok ill let that slide then the restroom is dirty and the womens is out of order so as im doing my vusiness in theem urinal dome lady comes in the restroom it tripped me out. Managers have an attitude and make faces when u ask for condiments. One of my worst mcdonalds experiences by far. Come on the happy meals are a main staple of this business still tripped

The worst McDonald's I've ever dealt with. I live in the area. The morning shift manager is rude af. They never have ANYTHING. Nothing works. They have their own weird ass rules and love telling you that they're not corporate; so I guess that makes it ok not to carry things you would expect from any restaurant. They're always changing things and always missing things. It's ridiculous. Definitely low quality and bad service in the last 4 years of coming to them. I try to avoid them if I can. DONT WAST YOUR TIME. Drive 5 minutes and get better service and all your food!

Breakfast time Wanted a quick breakfast I could eat in the car while battling traffic on the 110. Stopped by McDonalds to get my fatty breakfast fix. I always order the same thing, the sausage mcmuffin with cheese, hold the egg, hashbrown and an iced coffee. I ordered my daughter the egg mcmuffin with hashbrown and orange juice. We were both satisfied and the lady in the drive thru was very nice. The food was fresh and hot, well at least as far as fast food goes.

While visiting this particular McDonald's and placing my order, I specifically indicated no cheese. Well to my dismay the sandwiches had cheese on them. Upon making contact with staff at this location I spoke to a staff member who identified herself as Cerla. Please note that she was very dismissive to my concern as to the sandwiches not being made as specified and spoke in a rather defensive tone and stood firm on the need for me to return by tomorrow; I shared with her that this particular area is not an area in which I frequent regular as I could return by the weekend. Cerla indicated that there was nothing that she could do and continued to be rather defensive. I inquired as to whether I could get my money back and said no. Upon inquiring as to whether I could speak with someone else she began to indicate she could not hear me but then said she was the only person that could be of assistance. While I frequent McDonald's on a daily basis, not this particular but in my experiences they have been nothing short of professional and maintaining a smile on my face. The customer service in which Cerla provided was very disappointing and it questions the continuity of customer service it we she provided on a daily basis. Cerla referred me to call a toll free number with my concerns, upon me asking her to repeat the number she yells out OH MY GOD. Please note that this particular McDonald's is higher than others as a hashbrown is $2.09 while in the surrounding area it averages $1.69. The senior coffee is $1.25 compared to others ranging between.75¢ and .89¢. It saddens me to see that the service within the inner city is poor and appears to be the norm, this is not okay.

This is the nearest McDonald's I have to my house but I don't want to go to it because the customer service isn't good and there always out of something .... Plus the drive-through line is always so full and is always slow.. good overview is A-OK location.

Victor this one is for you. Today I had a unpleasant experience with what seemed like the supervisor of this McDonald's. His name is victor. I just got off work 16 hour shift and I didn't feel like cooking. So I did what anybody else would you go through drive-through. McDonald's happened to be open there was no line so that was a plus. I ordered my food paid and left. When I get home to my surprise there was one item missing from my order. Not a big deal but still annoying. So I call the McDonald's complain that there's an item missing instead of I'm sorry let us make it up to you if you'd like to come we can give you the item in our apologies I was met with so what do you want me to do about it kind of attitude. I damn near reach through the phone to grab his throat. Victor told me to come through the drive-through and he will give me the item. When I got to the drive-through there was 10 cars in front of me there was no way that I was in a wait in the drive-through for 10 cars so that I can pick up a burger that I paid for already and passed through the drive-through already so I call. I ask do I really have to wait in the drive-through when you guys could just give me the burger I can walk up to the window or come to the front. Victor told me the front is now closed for walking I said that's fine I can go through the window. Victor said unfortunately we don't do walk by through the window. I said I already paid for the meal I just want it. He said I would have to wait in the drive-through so I did. 10 cars later he hands me the burger and said are you the guy that called about the burger I said yes. Who are you girl hands me the burger in a bag and expect me to drive away. I ask him why I had to wait in the drive-through when I could've just walked up and grabbed it he said that we don't take walk-ins at this moment but it's closed and that we don't allow people walking up to the drive way to pick up food I asked for his name of course he said he's name is Victor he asked for mine I gave it to him when I tried to ask him something else he walked away completely I understand that you have a job to do but at the very least all I wanted was an apology it seemed like he was too proud of a man or two part of a boy to say anything at all instead like a coward he walked away from responsibility and accountability. When I pulled away I saw that there was still people inside eating I was dumbfounded that is when the rage built up inside me I am a very big guy not fat although I do have some chub I could've very easily intimidated this man or boy but chose not to because I'd rather go home and enjoy my meal sit watch TV and relax from a long day. McDonald's is not gonna do anything about this do with the fact that McDonald's has such a low rating in this area so here it is fuck you Victor I hope one day I'll run into you so I can just say thank you

I would give a lower rating if possible. They made ma park, forgot my order. 20 minutes later I went inside and ask for my order status. To my amazement they said that my order is coming up. 5 minutes later they brought my order and guess what? Wrong order. This is the people that want $15 an hour? I worked hard warm my money.

My experience with McDonald's today was horrible, the staff are very ignorant almost clueless. My experience ordering was really bad, they tried taking my order for literally 10 minuets. When I went to pay they still didn't have my order right. When I drove up to the second window that was being helped by three attendees it literally took three attendees and they still didn't get my order right. They tried to keep my money. They tried to send me away with missing items that I payed for. They didn't give me my peppermint mocha coffee with an extra shot of expresso that I payed for. Simple they said they were out nothing else I told them that I demand a refund. These group of ladies working at this McDonald's location on Figueroa and Florence are a bad bunch. I feel that the IRS should look into this business and it's practices

I like there chicken nuggets they always give it to me fresh when I let them know they politely attend me to my needs and repeat orders and they may charge for getting for sauce but is not there fault it's there boss that does the prices but the happy meal price is reasonable there is days that they been a great mood they are fast at what they do.All the managers do good at there job they try there best at what they do.

This is the worst McDonald's that I've ever been too in my 40 years of being alive. This McDonald's is lucky that they even received one single star from me, it should be more like a NEGATIVE 5 stars if not more I ordered extra pickles on the four different burgers and they charged $1 per burger extra and only three pickles were in the darn burgers then on two McChickens I asked for them to add pickles and Mac sauce and that was also $1 per McChicken on the pickles and also $1 per McChicken per Mac sauce. Another problem is they should have let you know from the beginning while you are ordering your meal of the extra charges. Only McDonald's that has made this extra charges to me other McDonald's have not charged for extra pickles, maybe there is more out there I don't know yet. But it is only a few blocks from my house yet I'll go to a different one for whenever I go to a McDonald's. I have NO problem paying the extra charge just let me know from the beginning don't just sneak that shit in.

This restaurant takes long to make an order so small. They also have poor customer service. They mess up orders.

If I could give negatives star I would, this McDonald's sucks so bad. All the times I been here they never have anything! Breakfast all day my ass, never have ice cream and some of the staff is rude asf'.

This is probably the slowest McDonald's in the world. I've never seen a McDonald's as slow as this when you consider the drive-thru line is not that long. The food is the Same Old McDonald's so as we all know it comes down to service. It's ironic cuz for those of you who saw the McDonald's story you'll wonder why they no longer follow the company policy of getting things done much quicker. My oh my how things have changed.

I don't know how many times I try to get the family some ice cream machines never washed or in the morning when I want some coffee they didn't watch the coffee machine all these excuses very lazy they don't seem to help very dirty location as well

This was the worst McDonald's in terms of food. The remodel is beautiful and the team members were nice especially the cashier but the ice machine didn't work, the bathrooms were dirty with no toilet paper. My food came out cold after specifically requesting hot fries and they were out of condiments.... to pay 8.00 and your meal is a waste is not acceptable ‍

This place really sucks they are charging 2.61 for a medium coffee service is really bad nasty place I wouldn't eat in here

The food and service here, like at most McDonald's, is ok. But, this particular McDonalds earns it's 1 star rating for the faulty lock in the men's restroom stall that kept me trapped in there for 20 minutes.

If I can give this restaurant no stars I would they have the worst service I have ever experience very slow the food not like I ask for the chicken nuggets as if I got the old ones just sitting there the fries cold never again coming my back really disappointed

This is the worst McDonald's ever, they are suppose to be a 24 hour drive thru but every time I visit after work around 3 in the morning no one is ever there to take my order, last time I visited the worker told me she was on her 15 minute break-____-

Clean...quick drivethru service...what more can you ask for?

Depends on who's there determines the freshness of the food... The drive thru moves pretty quickly and so does the inside!!! There is free wifi and a kids section

This Mcdonalds always has people soliciting. The lines take forever and they are alway out of items from frappe to chicken nuggets . The only plus is it's open 24 hours. This place should be closed .

the worst service! the girl who took my order didn't know what she was doing and at the second window you can hear the lady just yelling at her other co workers . it smelt like throw up at the second window so my husband mentioned it to let them know and another worker said "yeah i know bro"