McDonald's

-1 stars if I could, I just passed by drive thru less than 40 minutes ago and let me start with the speaker service was horrible. The manager lady kept like screaming rather than talking as if she was mad. We get to the window, she starts handing down the food as if shes in a rush when there was no cars behind me , didnt even asked if I wanted ketchup. I then get home but my little one was eating his mchicken in the car but when i get home i see its burned from both sides 💀 plus the chicken itself looks like it was sitting there for hours dry meat. Then I open my other son hamburger meal and see that the bread is also very burned with basically no condiments. Im sorry if you dont like your job but as a customer this wasnt the attitude nor the way of serving your food.

Came to the drive thru after placing an online order. When asked if I ordered online I said yes and provided my online pickup order number and was told to pull up to the second window. When I got to the second window I was told to come back to the window in 5 minutes. She also mentioned something about not being able to come outside. So, I park and wait 5 minutes before pulling back around. While I’m waiting, I see them bring food out to a car waiting by the front door. So of course I’m a bit surprised since I was told they could not bring my food out to me after not having it ready and making me wait 5 minutes. I also see 2 other cars get served after ordering at the speaker while I wait. Upon pulling back around I discover that my order still isn’t ready as she thought I was a DoorDash driver even though I told her my pick up number when I arrived 8 minutes ago. It’s 8 minutes because there were 2 cars in front of me now when I pulled back around, smdh. So I’m told it’ll be another 6 mins because they now have to cook my food that I ordered almost 30 mins ago. Needless to say I’m not happy with the service or the late night manager. I will say I usually don’t have many issues with this location. However, tonight they definitely dropped the ball. They did give me a pie for the wait. But would’ve rather just had my order promptly ready as usual.

Went the drive through about 9:30ish last night for a McCrispy combo. I definitely received cold tenders and cold fries! Staff was nice and polite knowingly giving me what I didn't order to move the line along. Not cool. I hate wasting money so the little I ate even bothered my stomach. White Castles doesn't; if you know what I mean.

Dirty place to walk into no clean floors or tables, besides this point I paid for a food to come to the table and they never brought it just called out my name on top of that I paid for a large fry and was given medium fries,must have been cuz I used my points to redeem a Big Mac burger, well that said I won't be back to this McDonald's

So everybody knows I give McDonald's good reviews it just depends on the staff. This place on 1st and lake McDonald's.. is Non-diverse.. and they only like their people on tonight's shift!

Food was great and the best thing is they didn't drown the French fries in salt!

About 30 % of the time you will have to pull up and wait and 10% of the time the order is wrong so check before you drive off. Friendly employees most times.

10/5/2022 I recommend no eat from this particular location if you want fresh food. I order a deluxe quarter pound and chicken sandwich. The quarter pound was okay but the chicken was old, rubbery, and had hard edges. This is not the 1st time this location has served horrible food. So I leave with this, go at your own expense but I recommend just choose another location. Seriously, I get one tomato slice the size of a quarter for a $3.29 burger?????? REALLY????

Second time our food order was incorrect within a month. The first time we ordered two egg sausage biscuits. By the time we got them home, we got two McMuffins. Today we ordered two egg sausage biscuits. We got two egg biscuits but no sausage. Disappointed!!!

I drove through the Drive thru last night, Saturday, August the 6th. The Drive Thru was disgustingly filthy dirty. And I even saw a rat run past the door. I had to drive over so much garbage. And my car is brand new. And I'm driving through piles of trash. It looked like you were driving through a Third World Country parking lot.

Super clean store! Fresh food, fast service and nice employees. We came through the drive thru initially and then placed two inside orders. We only wish this was our neighborhood McDonald's!

Nasty Sunday handed right to me melted overflowing rude employees nasty restaurant the bathroom clean the only thing

Fries were very hot. I was drunk and everything tasted just right. Lol. My sandwich was good also but I definitely remember running out of fries and wanting to go back and get some more.

My business partners and I went through the drive-thru today to order some frozen drinks -- and when we to got our drinks in the drive-thru the lady who passed us our drinks tells us -- that they didn't have the frozen drink that I order -- this was after we paid for it -- I'll NEVER come to this place again and I'll NEVER recommend this establishment to anybody.

I try again and again as this is my local location but without fail something is wrong. Today I asked a simple seeming question... The differenxe between the regular buttermilk chicken sandwich and the signature. With increasing volume my cashier said "the recipe is different" but couldn't answer how it was different. Well, one has a sauce containing something I am incredibly allergic to... So if I'd order that the risk of my throat closing was pretty high. When a manager rang in my different order after explanation she didn't give me a receipt and overcharged me. Yet another day of needless gross incompetence at the Lake Street McDonald's.

Of course I came here because my daughter begged me for a Happy Meal toy... Can we just buy the toy? I should've asked, lolbs. Anyway, I ordered a chicken nuggets meal with fry & lemonade. I asked my daughter was everything there she said yes. SURPRISE SURPRISE ... the service was fast & friendly for what they are. I've been in here several times, & service is always good. Keep up the good work.

This is the worst McDonalds ever. Even before COVID. They usually get your order wrong, or the food is over cooked. Their prices are always higher than others. And their drive thru is a abismal. They fill up their wait stalls and never move fast enough to catch up. And this is during their slow periods. I only come here because of its convenience for the kids. But no more. I'll be going to the next McDonalds from now one, which is over 4 miles away. I just can't go to this place anymore. Just too slow here and bad service.

Now what exactly is on number twelve? This time I was getting a treat for that son of mine who drops in ever so often. I was out early in the morning and knew that he'd still be snoozing when I returned, so I thought why not surprise him. I don't know why he prefers the taste of McDonald's to mom's home cooked meals... I always used to cook when all six were home - everything was homemade; the cookies, breads, bagels, meals from scratch, ... Maybe my dears just want something not so healthy... Well, it was number twelve, but what was a number twelve. The young lady taking my order explained it well however, upgraded my drink to a medium coffee when I didn't ask for it. Not that I'm a penny pincher; much... I just don't like a company taking mine without my permission. It was, after all either eleven or seventeen cents, that I didn't want to spend. So when I drove around to the payment window there was a patient young man who further explained the what and why of the drinks. He gave me what I asked for and waited while I counted out my pennies :-) He wasn't upset or anything, just patient. This was impressive. Of course, had it been later in the day after the umpteenth penny counting old lady, would he still be as patient? God only knows; but at the moment he was impressive. So the service was good, the food - my son was thankful and enjoyed it, and the coffee was tasty and I'm still using the cup :-)

The absolute worst, more than half the time my order is wrong. Its very simple, give me what I ordered not whatever you want. Contacting corporate they need to know.

This is one of my "go-to" McDonald's in the area. The service is always good and they have yet to screw-up one of my orders in the Drive-Thru like many of the others have. I rarely go inside, but on the few occasions I have it seemed to be really clean.

I ordered 2 #1 combos 20pc nuggets 2 small fries and cookies. I specifically asked for no pickles spent over $25 got home food was cold pickles on my burgers I'm highly disappointed probably won't be returning to this location

Mc Donald's is not something I enjoy to start, and this location certainly delivers! Average, fairly clean, I am often surprised that they succeed in making bad coffee without a fatality!

Coming out of work and going out to eat you'd expect going to a Mcdonalds wouldn't be so hard right? WRONG me and couple friends wanted to get something to eat before ending our shifts so we headed to the Mcdonalds drive-thru where we were introduced to a person taking our order rudely making remarks of our age and where we work and what we make, Me and the employee began argued because he threw our food to us and kept getting our order wrong, luckily we got our food discounted, surely we are not going back there.

Have to give a shout out to this Mickey D's for making the perfect sweet tea. No too sweet, not too watered down, it has the perfect blend of sweet, while still having that tea taste. Their staff, especially on the overnights, is also really nice. My fave break spot during work.

Worst place slow and just a bunch of kids who don't care 15 min for a cone and the machine wasn't broken drive tru is even worst by the time you get your food it already cold