G N.
Yelp
The bottom line with McQuades is that the regular working people who work there are all super nice and you can get in and out very quick, and a lot of people including me (until now) shop there for the convenience. But McQuades is willing to regularly put substandard produce on the shelves, and this is hurting people. We've bought apples there 6 or 7 times which had to be thrown out. And I'm not talking about just being flavorless and chalky which can happen in the winter. I'm talking about they had gone bad inside. Their pears are similarly problematic. Brussels sprouts twice were so woody twice that they were inedible. Same thing cauliflower once. This time, 3 lbs of zucchini which have gone to starch and are like tree bark and had to be tossed. They leave avocados on the shelves until they turn into guacamole. You can go in a feel the beets they have on the shelves and sometimes they are so soft from being on the shelf for so long. This might be acceptable at a bargain basement inner city bodega, but for the prices they charge, which are more expensive than anyone else in town, this is not right. One bad review might be discounted, but the reader is advised to go read the many other reviews saying the very same thing I'm saying, and make their decision. I've tried to address this situation with the owner and manager, and they act sullen, annoyed, and rushed, never apologize, and you have to call back multiple times and wrestle them to even get a partial credit. I'm sorry Mr. McQuade, but your management team is clearly taking their cues from you, and it seems you have a lot to learn about how to treat customers so that they come back. I am disabled and on a fixed income, and you are literally taking food out of my mouth. Unfortunately, I simply cannot afford to throw food out any more, and I don't feel comfortable patronizing someone who is willing to shaft people, so I'll be shopping at one of your many competitors in town. Again, read some of the many reviews of the customers who you take money from on here and on Google reviews. The lobster review is particularly troubling.