rozekokoska
Google
One night in this hotel was enough for me to never want to come back again. Our room was ready before the official check-in time, which made us happy because we could settle in right away and rest for the day ahead.||However, at one point the housekeeper, Slađa, entered the room without knocking or greeting, supposedly to check the room. Without a “hello” or “excuse me,” she immediately started telling us that we had to turn off the air conditioning while the balcony doors were open. She then moved our things and shut the balcony doors, and on her way out remarked: “Be tidy, I spent two hours cleaning this room.”||We continued our day as planned and went to bed late that night. The following morning, I got up early, left the Do Not Disturb sign on the door so no one would bother my friend, and went to breakfast. Later, while my friend when my friend went for breakfast, I was in the room getting ready to shower. At the moment when I was only in my underwear, there was extremely loud and unpleasant banging on the door. The same housekeeper, Slađa, shouted: “It’s 10 o’clock, you have to get up, all the guests are already awake.”||Even though I clearly told her that I was inappropriately dressed and uncomfortable, she insisted that I open the door. When I opened it slightly, she kept repeating that we had to leave the room, even though according to hotel policy, check-out is at 11 a.m. I explained that we had extended check-out time and asked her to leave, but the feeling of discomfort remained strong, especially since the DND sign was still on the door.||The room itself was extremely dirty – in the shower, I even found personal hygiene items left by previous guests. The staff seemed uninterested and it was obvious they were working without motivation. The elevator was very narrow and dangerous since the doors had no sensor, which could easily result in someone getting hurt.||The restaurant also left a bad impression. Vegetarian options were almost non-existent – apart from side dishes, there wasn’t a single main course without meat or fish. The place was constantly dirty, and the staff often removed plates while guests were still eating.