Connie Ignacio
Google
I’m not one to leave a negative review, especially for a small business but I feel other moms deserve to be warned.
I’ve dealt with months of heartbreak watching my children process the loss of their pottery pieces their first-ever creations on a pottery wheel. I took my son here for his birthday in May, and we were both so excited. Unfortunately, we never received a call that our pieces were ready for pickup.
After multiple calls, messages, and texts with no response, we finally showed up in person, only to spend over 30 minutes searching while several of our pieces couldn’t be found. This experience meant so much to my son. He talked about it for months leading up to his birthday, and I can’t express how disappointing it’s been to see that excitement turn into sadness.
This was supposed to be a cherished memory... instead, it’s been an ongoing lesson in disappointment. I truly hope this business improves its communication and organization so no other family has to go through this.