Meliá Caribe Beach Resort

Great resort for a family getaway. I was impressed by the quality and selection of food. There are activities everyday, a splash park and a gigantic pool that our kids loved. The resort is pretty big and there is a shuttle service pretty much all the time. We were glad to have our costco cart to help carry our stuff and both our kids as we expected there would be a lot of walking around. So far we have tried the Rumba Dominicana restaurant and i recommend ordering a meal named dominican flag. Especially if you like avocado as it comes with half a piece. Servers were Daniela and Yvens Service speed varied greatly. It felt like leaving tips helped with service speed and also as the staff started to recognize us and the kids after a few days of eating at similar spots. For kids there is a beach bar in the rumba restaurant that serves finger foods (nuggets, wings, tortilla chips, pizza, etc) during lunch hours and afternoon. Very helpful if you have picky kids like us. Also most restaurants have a kids menu or finger foods, fruits and foods that most kids will eat. Some examples of the activities are foam party in the pool, Cupcake building for the kids with Elizabeth at kidsdom. Painting, bracelet making, yoga, dancing. The kids loved the game room. It has air hockey, a kiddy ride, ping pong, billard, à claw machine and two ps5. The regular attendant is Maria and she is helpful and loves to play with the kids. I would return to this location in the future.

Ronny Mercado is an amazing entertainer! He’s funny, full of energy, and always knows how to get everyone laughing and having a great time. We had so much fun with him during our stay, and his positive vibe made every moment even better. Highly recommended! Ru Yohana Joseph made our visit to Riviera even better. The restaurant is very clean, the service is excellent, and the buffet is genuinely good. What we appreciated most was the warm, friendly welcome we received—Yohana’s smile and upbeat energy added a lovely touch to the experience.

We stayed at this hotel with high expectations, but unfortunately our experience was very mixed. Positive points: • The hotel is very beautiful and well maintained. • The rooms are always very clean; the housekeeping staff does an excellent job. • The buffet is quite good and offers a nice variety. • A special thank you to Mackendy at the spa, who was very friendly and accommodating. Negative points: Unfortunately, several aspects were absolutely not up to the standard of a 5-star hotel. • The table service was really poor: we had to ask up to three times just to get cutlery or even water. • We felt like you had to be a regular family guest or give tips in order to receive proper service. • In our room, the air conditioning was leaking and the door was squeaking loudly. We reported these issues, but nothing was done. • At the pool and on the beach, you have to arrive at 7 a.m. to get a sunbed, as guests leave their towels all day to reserve them. On top of that, we were approached on the beach and asked to pay for a bed that is supposed to be included in the hotel amenities. • Staff constantly ask guests to leave reviews, which probably explains why the hotel has such a high rating on Google. Conclusion: The hotel is objectively very expensive for the level of service and amenities provided. Despite the beautiful setting, the service quality and overall organization are clearly not worthy of a 5-star hotel. We will not return and would not recommend it.

Do yourself a favor and pick another hotel for your vacation in this otherwise beautiful part of the world. - Cleanliness in the pool areas is questionable. Tiles in the pool are broken, moldy patches are everywhere. The pools are also not frequently cleaned. - Food: both the main restaurants for Level and regular guests as well as the “speciality restaurants” serve food that is borderline inedible. Almost nothing has flavor. We are not expecting a lot from an all-inclusive resort, but this is way worse than we would have expected. - Reservation system: to even be allowed access into the speciality restaurants (that are advertised on the website as part of the experience here), you need to get into a long line of frustrated guests to make reservations. Your reservation is NOT guaranteed. Some people never manage to get access to these speciality restaurants. We did, but the process of obtaining the reservations was lengthy (standing in line and being told that you can only make reservations for the coming three days, not your entire stay). If you do get access to the speciality restaurants, the food is very bad - like at the main buffet restaurants. - Sales seminars: guests are being aggressively approached by staff who are looking to bring you to a sales seminar for their loyalty buy-in program. We eventually said yes, it was a very uncomfortable and unnecessary experience when all one wants to do here is relax. - Some rooms (like ours) are a 15 minute walk from the beach even though they are part of the more exclusive Level package. Most of the time you see a shuttle (that are being operated quite frequently), it will not stop for you even though there are empty seats. There is a language barrier but the drivers are also not really trying to explain why they won’t let you on. Overall, a very disappointing experience and we will not be back. Staff is friendly though and the grounds look beautiful. The cocktails are tasty and the swim-up bars are wonderful (including the staff).

We had an amazing stay at Melia Caribe Beach Resort! The resort was absolutely beautiful — clean rooms, great food, very helpful staff, and just an overall amazing vibe from the moment we arrived. The beach was stunning, clean, and truly breathtaking. We especially loved how welcoming and friendly everyone was throughout the entire property. A special thank you to Edward Perez and Eridania for taking such great care of us at the Rivera pool. They provided an exceptional level of customer service — anything we needed, they made sure it was handled right away so we could fully relax and enjoy our time. Both were attentive, professional, and genuinely kind. Because of them, we were able to chill without worrying about a thing. My partner unfortunately got ill with a cold she had been fighting since the beginning of the trip, and the hotel was incredibly supportive. They quickly called a doctor for us, arranged everything, and the doctor prescribed medication that helped her feel so much better. The hotel followed up and made sure we were taken care of. It cost us about $25, which was very reasonable for the convenience and care we received. We truly appreciated how they took their time to make sure we were okay. One helpful tip for future guests: don’t forget to bring small bills for tipping — $1s, $5s, and $10s are perfect to give out. It can be a bit difficult to take money out there, so coming prepared makes things much easier. Overall, an unforgettable experience. We can’t wait to come back!

Our stay at the Meliá Caribe was mixed and ultimately disappointing, which is unfortunate given the potential of the property. On the positive side, the food quality itself was generally good. When items were available, meals were enjoyable and well prepared. The beds were comfortable, and the rooms were overall clean and well maintained, which we appreciated after long travel days. However, several operational and service issues significantly impacted our experience. Throughout the week, the resort was frequently out of very basic items — including ketchup, hamburgers at the poolside grill, Jack Daniel’s at the bar, and desserts, which often ran out early and were not restocked. At the buffet, the custom grill stations moved extremely slowly, as staff would only prepare food for one guest at a time, leading to long and unnecessary waits. Room service and restocking were inconsistent. Our water and mini-fridge were not reliably replenished, which is an expected standard at an all-inclusive resort of this caliber. Most notably, the service fell short of expectations. While staff were not rude, they were noticeably less engaging and friendly compared to other resorts we’ve stayed at, such as the Hard Rock. The lack of warmth and attentiveness made the experience feel more transactional than hospitable. Overall, while there were some positives, the frequent shortages, slow service, and lack of engagement from staff do not align with what we expect from a resort in this price range. With better management, staffing, and attention to guest experience, this property could improve significantly — but based on our stay, we would rate it no higher than one to two stars.

Melia Caribe is amazing. We’ve been twice. Everything is wonderful. Josue and his entertainment team is so much fun. The pool bar staff Juan, Ronal and the team are the best!!! Mario and Ana at the water park are amazing as well. Everyone works so hard. We love you guys! ❤️

We had a wonderful experience at Riviera. The food was delicious, beautifully presented, and full of flavor. The portions were generous and the overall atmosphere was relaxing and enjoyable. A special thank you to Yohana, who is radiant with joy and provides outstanding service. She is warm, attentive, and truly makes guests feel welcome. Her positive energy really elevated our experience. We highly recommend Riviera and will definitely be coming back!