Meliá Century Hotel

Up: It is a beautiful hotel. Large rooms and very clean. Location, location, location absolutely great. Close to all kinds of activities, shops and restaurants.||Parking behind the hotel available at no cost.||Several small businesses/vendors inside the hotel available for a good shopping experience.||Down: Although customer service while at the hotel was good, it takes forever for the personnel at the lobby to pick up the phone.||Mini fridge is available to certain rooms. Therefore, if you have a medical condition that requires refrigeration, this is not the right hotel for you.||At the hotel, the bar and restaurant were close.||No live music or band at the lobby. |Overall, 3/5 rating.

I got what I paid for. I paid $100 for one night. Certainly not expecting the 5 star hotel experience. The pool is good, location great. The room was fine. No hot water but Ponce is so hot that I didn’t care. Overall I would stay there again.

We spent three days at the Melia Century in early July. I don't consider myself very picky so here are some observations: - over three days our room was never cleaned. The bed was never made and towels weren't replaced (put on the floor per their directions). We had to ask for clean towels. - on Saturday there was a pool party for some motorcycle club. The music was blaring (not just a little loud) and was quite audible in the room, which was near an open door above the pool area. It was the afternoon so I can't say much about it, but I'm pretty sure there were rooms available further from the pool side of the hotel. - the rooms are historical, but the work to maintain them is minimal. There was an open junction box above our bed. The walls should have been scraped and plastered prior to paint. Even I know that. - on the positive side, the staff was very polite. All questions and requests were answered without delay. This is the biggest asset of the property. They're working the hand they've been dealt, and they're doing the best they can. With the exception of housekeeping. This hotel has a lot of potential - it's been cleaned up, but it was obvious that the minimal amount of rehab was done in the room we were in. The AC worked well and there's a parking lot for your rental car. Again - very pleasant staff. Would I stay here again? Honestly, no.

Terrible experience. Properly is falling apart badly. Furniture is in pieces, no hot (nor even warm) water, bed mattress has a gigantic hole in the middle, hallway smoke detector battery beeping all night, no blockout curtains and last but not least, housekeeping lady knocking on the door (like she’s serving an arrest warrant) just to confirm if we were still in the room. Never again and will not recommend this hotel to anyone.

This hotel is truly an historical site that stretches over a century. The Melia's facade as well as its interior showcases the grandiosity of times past. Its location in Ponce situates it at the true center of the city, across its plaza and museums.|The Melia staff, specially Nelson Maldonado at the front desk, made sure that we had a pleasurable stay. You have direct access to a car parking area right from the hotel ($6 per night) . From our room's balcony we could see the Fire House Museum at the end of the street (worth a visit).|Although the WiFi connection was not very strong in the room, we enjoyed the live music at the lobby's restaurant.|Make sure you try some delicious ice cream at the shop next to the hotel's main entrance!

Never never stay here. It used to be a beautiful hotel, however I don't know how they are still in business, because the hotel is in SERIOUS need of renovations. It's a disgrace to the Melia name, and they need to close down. There are MUCH better places near here, and even if it's the last option.... sleep in your car. They've been "renovating" for the past decade, so don't believe what they tell you. Save yourself the frustration and go somewhere else.

The desk staff was friendly and helpful. The room was simple, but attractive and clean. The bathroom was missing a couple items I would expect - wash cloths, hand towels and a bath mat. Only two large towels were provided. Otherwise everything was fine. The location for enjoying the plaza and walking around Ponce was excellent. Parking is included, which is great.

There are better hotels around. First, they do not have enough parking, and if they have an activity, they do not prioritize guests. I had to call and ask them to let me park. Second, the bathroom in the room looked painted (like it had fungus) and they covered it up. The air conditioning could not be turned on or off. And there was a noise that prevented us from sleeping well.