Meliá Century Hotel

Yes, this is the most economical option in this area. So if you are staying 3+ days, I understand picking this option. It's fine. BUT if you are staying 1 or 2 days, spend the extra $40 and stay across the street at the Ponce hotel and casino. The hotel has no wifi. The rooms have no where to put your luggage. There is no phone in the room to call the front desk. Meaning customer service is VERY LIMITED. The pool is freezing. There is no hot water in the shower. The carpet is very old. The rooms/hotel are clean. The hotel is cute and gives you a nice colonial feel. So the decor is nice. The bathrooms have no counter space. The elevator is VERY OLD and can either be seen as scary or vintage. Depends if you're charmed or not. There is no restaurant in the hotel therefore no breakfast available. The rooms are not sound proof so you will hear all the regularly scheduled festivities outside. It's a great option for a basic clean room but not good for a work trip or nice vacation. This is like the cheap college budget option. You get what you pay for with this one.

I love staying at historic hotels but this one needs help. The sheet had a big stain on it, the bathroom sink was dirty, the smoke detector and battery were in the drawer, the courtyard furniture was stained and dirty. Front desk staff were not responsive. I would not recommend it unless an overhaul happened.

When you are visiting Ponce, you must stay at the Meliá Century Hotel. The rooms are clean, renovated and spacious. The staff lead by Priscilla is very attentive and friendly. The pool area is an amazing place for the family and cooling off on a sunny day. The lobby and bar area are a beautiful time capsule with stunning tiles, art deco and memorabilia. Walking distance from malls, restaurants, pharmacies, entertainment venues and gas stations. This is a cultural and historical experience you must try for yourself.

EDIT TO RESPOND TO THE OWNER: First, my bank statement actually shows I was charged TWICE for my room. I am disputing it. SO ACTUALLY I SPENT DOUBLE FOR A HORRIBLE EXPERIENCE!!! Second, for those who want to to listen to the owner's shaming of us -- we booked the deluxe room. I can't even begin to imagine what the non deluxe room look like. Hence when we went down, the person at the front desk LITERALLY TOLD US we got the best room. Hence, we were suppose to accept a worse room?! Make it make sense. When someone first came into our room, they said we could call if the problem persisted. They gave us an erroneous number. There were three of us there, we all wrote it down -- the line was dead. And do not attempt to claim it was a language barrier - my mom and aunt are native Puerto Ricans. My aunt lives here. original post: I booked this hotel for sentimental reasons—my parents celebrated their first night of their honeymoon here 42 years ago, and my father passed away just three months ago. Unfortunately, the experience was incredibly disappointing. Upon arrival, there were two staff members at the front desk. One was on the phone with a client, and the other was playing on her phone. When we asked the second staff member if she could check us in, she simply said "no" and continued to play on her phone. Once the first person was free, she told us she needed a minute, but we ended up standing there with all of our luggage for 15 minutes. The entire check-in process took over 30 minutes. When we finally got to our room, the air conditioner was off, and the room smelled like a disgusting mix of smoke (the room said it was smoke-free) and mold. Even though we had booked in advance, the room was completely unprepared. When we reported the issue, we were told to wait 30 minutes for the air conditioner to cool the room, close the bathroom door, and keep the curtains shut. Despite waiting, the room remained unbearably hot, and the smell worsened, triggering my mother’s allergies. When we went back to the front desk, they told us that all the rooms were the same, essentially saying there was no solution. We had no choice but to leave, as there was no way we could stay in an overpriced, overheated, and moldy room. Shockingly, despite us only being there for an hour—30 minutes waiting to check-in and 30 minutes waiting for the AC—they refused to issue a refund. We passed by the supervisor as we left, but they couldn’t even look us in the eye. The lobby may be beautiful, but that’s where the charm ends. What we experienced was false advertising and poor service, and I wouldn’t recommend this hotel to anyone.

Checked in late a night. I called multiple times to inform staff that we would be arriving late, but no one answered. I ended up leaving the next day to go home for a family emergency. I was told that I would get a refund for two of the four days by the lady supervisor. When I arrived home in Colorado, I waited a few days, and no refund was issued. I called member deals, and all numerous attempts were ignored. I finally got a response last week about that night we stayed in June and canceled the last 3 days. After repeated attempts, they denied my refund. I'm sorry the site is historical, not all that great, and how you treat people. I can't recommend this location.

No hot water, no batteries in the remote, ripped towels, clothes from prior guest found under curtains. Basically, terrible and expensive for what they offer. Would not recommend. Never again at this "hotel".

When visiting Puerto Rico you must experience the Hotel Meliá it is a charming historic colonial style hotel located in Ponce, the rooms are newly renovated, they have an inviting in ground pool, a restaurant & bar inside. It’s beautiful decore throughout is picturesque, the staff is very lovely and attentive. It is conveniently located across from Parque de Bombas in Plaza Las Delicias where they’re near by restaurants, food stands, souvenirs shops, ice cream shops, and breakfast places. I absolutely love staying at this hotel every time I visit.

I stayed a few nights at the Hotel Melia recently and I have zero complaints. Good prices along with an amazing staff that made me feel right at home the second I arrived. Location wise it was perfect because there's a lot of great places to visit that are near the hotel. 10 out of 10!