The Kool Kids Kaser
Google
Edit to my original review☀️☀️My client is wrapping up his stay at this resort, and did not have hot water in his room throughout the duration. Even after communication with the resort, he was not offered any additional amenities or a room upgrade of any kind. Even though the remainder for stay was satisfactory, and the resort is in fact, beautiful, I will take this into consideration moving forward in recommending due to the lack of follow through, as well as the obvious issue of no warm water. For the cost of the resort and the overall reputation and outstanding quality that is typical of this brand, I was surprised.
FOLLOWUP and UPDATE:
On the final day of stay, the resort did in fact reach out to my client . They have a meeting scheduled this afternoon, and I’m awaiting resolution for this issue. Fingers crossed!
Again, outside of the warm water issue, and lack of follow up until now, the resort has been superb .