Kim L
Google
It was my first time in Cuba, and my boyfriend and I had a room with an ocean view—what an amazing experience!||||Upon our arrival, Miguel, the best valet in the world, served us champagne twice and made us feel completely at ease. We chatted with him while Tatiana at the front desk handled our check-in. Then, Miguel escorted us to our room, explaining where the restaurants were along the way.||||Throughout our trip, they were our go-to people because they welcomed us so warmly! 10/10 for them! And we can’t forget Luis, the best breakfast chef at the buffet! We had so much fun preparing our omelets with him—such a lovely person!||||The service, beach, pool, room, and food—everything was perfect! Of course, the food lacked variety at times, but we still ate well! ||I highly recommend this hotel—100%!||||Thank you for this amazing experience and to all the wonderful staff who took care of us and made our stay unforgettable: Ulices and the tattooed guy with the Guns N’ Roses tattoo at the lunch snack bar, Deynel for our morning coffee, a second Miguel for our mimosas at the buffet, Osmany, Tony, and Osvaldo for the poolside cocktails, and of course, our lovely housekeeper!||Alex & Kim