Meliá Villaitana

Fabulous stay, especially for families and golf lovers. The hotel was beautiful and charming (much better in reality than on the website pictures). The staff is very nice and welcoming, especially Paloma. Amazing kids club team (Ines, Victor, etc) and sport team (Victor, Felipe, pilates teacher)! They also propose craft activities (like leather workshop which was super fun). Breakfast and evening buffets were very good. We were happy to choose the Level option as the Level restaurant has a very nice view on the pool and you have access to a lounge with snacks and drinks (including a second lounge specially dedicated for kids where they can also play). The shows were nice too (in particular the magic show) and our kid absolutely loved the minidisco every evening.

We had the most amazing stay at this hotel. There are five pools and even a small water park to choose from, including one really big pool — perfect for relaxing and cooling off. Our room was beautiful with an incredible view, and all the staff were so lovely and welcoming.||The hotel has several restaurants, and every one we tried was fantastic. We stayed half board, which included breakfast and a buffet dinner, but for a small extra supplement you could also dine in the other à la carte restaurants — which were outstanding too! During the day we loved visiting the Mexican restaurant by the beach pool — the nachos, burgers, and tacos were all delicious. A big thank you to the chefs!||We were there to celebrate my partner’s birthday, and the team really spoiled us and made it extra special. I’d love to give a huge thank you to all the staff. We also met Paolo from Circle, who was great — we’re already booking our next holiday with him! And a special thank you to Cristina, who was amazing — she was actually from another branch in Lanzarote and went above and beyond to make our stay unforgettable.||When we arrived at 1am on Saturday 28th June, the gentleman and lady on reception were also so kind and helpful — unfortunately, I didn’t get their names, but their warm welcome set the tone for our whole stay.||I can’t thank everybody enough all the staff — we can’t wait to come back!

I highly recommend this hotel. Their customer service is outstanding. The best part that I enjoyed was the experience at the Botánic restaurant. The product quality is consistently outstanding, exceeding my expectations every time. Especially with the marvelous waitress Milagros. She made my family feel so welcoming, including my self. Milagros is very attentive and would recommend me the best food choices of the menu and I have to say the food is amazing as well. I'm a Chef for a professional NFL- The New York Giants and I love to try new and delicious flavors.

We stay in a twin room as part of the level experience Professionally checked in really love having a wristband for a key which allows you access to the room and the level lounge and dining room Surrounding exhaust in not just the room hotel we had two swimming pools near us heated outdoor pool and larger oasis pool but the overall complex is superb. Finished very well. Lots of activities absolutely stunning. Service was great breakfast was included in the food was fantastic. The level lounge superb edition to our holiday. Taxis to town are inexpensive It only takes 10 minutes or so Overall, very impressed highly recommend for short stable longer

Hotel is showing a little signs of wear around the edges. That said, it is immaculate and there were loads of staff on duty. The hospitality staff in general are friendly and always going out of their way to cater for you. They were always full of smiles which made our stay very relaxing and enjoyable. The residents lounge with free snacks and drinks is a fantastic touch. The hotel is huge and it’s very easy to find a little space if you want to get away on your own for an hour or two.

My experience with this hotel was great but my review has more to do with the restaurant Botanic. This restaurant has amazing food but our waitress Milagros was spectacular. Her personality is amazing and she made us feel like home. She is one of the best waitress I ever came across and I will definitely ask for her again when I come visit again. She deserves a raise because her service is like no other!

When you arrive....Wow, yes it really is. I was here with my son on a 4 night golf trip, I have played the courses before but never stayed at the hotel, would I stay again at the hotel? You bet I would, the facilities, the pools, the rooms, everything about this place is fantastic, I wish we had booked longer. Small points, check in took nearly an hour very, very slow, also rooms are not ready until 4pm so take swim gear in hand luggage. Another point, ignore the stupid queue at breakfast with one girl taking room numbers and showing people to a table, you will queue for half and hour, in the end I just went in, pretty sure people can find there own table. But on the whole this is a fantastic hotel...

During my stay at the hotel, I was fortunate to be served by Ernesto several times at the café, and his service was nothing short of outstanding. From the very first interaction, Ernesto greeted me with a warm smile and a level of professionalism that instantly made me feel welcome and valued as a guest. He pays incredible attention to detail remembering orders, anticipating needs before being asked, and ensuring every coffee and meal is presented perfectly. Even during busy times, Ernesto remains calm, organized, and attentive to every guest, always making time for a friendly word or thoughtful gesture. What truly sets Ernesto apart is the way he makes each guest feel special, as though they are the most important person in the room. His dedication, positive attitude, and genuine care for guests reflect the highest standards of hospitality and represent the hotel in the best possible way. I hope hotel management recognises what an asset Ernesto is staff like him elevate the entire guest experience and are a key reason visitors want to return. He truly deserves recognition and, in my opinion, a well-earned promotion.

The rooms are large and clean, with beautiful views of the Mediterranean, and the staff are friendly and nice. That's as far as the good news goes. The food is awful. Overcooked and poor quality. It seemed more appropriate for a high school cafeteria than a supposedly four star hotel. The golf course is an absolute disaster. While the course itself is OK (nothing special beyond the views), this facility is completely clueless in terms of management. There is no starter; it's a free-for-all at the first tee. They book times 5 minutes apart for foursomes that take 25 minutes to play a hole. There is no marshaling and no grouping by handicap. I played the first two holes in one hour, waiting on every shot, and then hit the first par three where there were two groups waiting on the tee and one approaching the green. I could see the fourth hole with THREE groups between tee and green. Turned around and made the long walk back to the clubhouse. Wasted 100 euro and my afternoon. It's a shame, because with a properly managed course and decent food service manager this place could be pretty nice.

Can I convince you to go here? I probably could and maybe you should before it closes. Some brilliant architecture and grand designs but fundamentally flawed because it is way too MASSIVE and you could, like me, end up getting upgraded to a Suite, which was MASSIVE but, you will face a ten minute yomp just to get back to the facilities which are at the reception. At the rear of my suite was a MASSIVE pool and I had it to myself every morning, you beaut'. It would seem I may have already convinced you and, when I tell you my stay here was cheap as chips and included two rounds of Golf on 2 manicured, gorgeous courses and the breakfast was superb then you may have been swayed ... Ready for the rub? This is a resort that would easily sit on the Vegas strip but we ain't in Vegas. You will be situated a 20EUR taxi ride from town and, even though the bar is empty, you will wait for your drink like FOREVER and then some rude arse server with a crap attitude will treat you like you just took a shit in his hat. Mañana is the keyword. Final note, this place has more pools than a swimming pool warehouse but they are mostly full of detritus that you would not want to brush up against. Shame. I give it 2* purely for the architecture and Golf and MASSIVE scale of the place. Did I mention how big it was? Yep, It's MASSIVE !!