Meliá Villaitana

I have just returned with a friend from a 4 night stay at this fabulous hotel, I just cannot understand some of the bad reviews, we just couldn't fault it. We went for a Level room which was huge with a seating area, large bedroom area with extremely comfy twin beds. There was also a walk in wardrobe and the bathroom was lovely with a separate shower, bath and double sinks and good quality Rituals toiletries and clean towels every day. The room was spotless. We had an amazing view across the golf course and across to the sea and Benidorm in the distance. Food was lovely with freshly cooked fish and meats as well as other dishes and plenty of salads etc. The food could have been hotter at times but it didn't stop us enjoying it and it was so nice to be able to eat breakfast outside overlooking the pool. Drinks were reasonably priced too. The Level pool was heated which was good and the complimentary drinks and snacks in the lounge were very good. All in all a fabulous break, highly recommended.

Beautiful hotel with great amenities, and very large pools, great restaurants. Rooms are also very good and spacious. Taxi's to the city center of Benidorm costs around 12 euros, which is fine. Do not pay your mini bar during check out, as this will get double charged on your credit card, as happened with me. They don't get back if you notify them about this. Would've been a 5 star review, if they did.

Upon first glance, the grounds, architecture and surroundings are utterly beautiful and this upheld throughout the entire stay. On arrival we were greeted with a smile and a helping hand with our luggage, reception alone is aesthetically pleasing and a relaxed atmosphere although it can get rather busy especially when guests arrive in big groups so you can be waiting a while to check in/out. Most staff were incredibly helpful and friendly. Transfer from Alicante airport was a relatively quick journey although if you have a morning flight, arriving at midday we could not check in to our room until 4pm but use of facilities was available. The room was rather basic but clean and necessities were given, mini bar and room service available at additional costs. Bare in mind, the walls are paper thin and you can hear everything surrounding you in your room (moving furniture, chatting outside etc which does occur late at night). All inclusive is a good but confusing service, the breakfast buffet is the best option by far - lunch and dinner on the other hand are where it gets confusing and communication lacks (which could use improvement). Very traditional mediterranean food served at dinner. Conferences are held rather often and most definitely prioritised over holiday guests. Travelling outside of the hotel, going to Old Town/Poniente beach via taxi is a €20 round trip (€10 each way) and very easy to navigate. Value for money is a personal experience, for me, other than the hotel's looks it did not have a luxurious feel which you would expect for the price. None the less it was an incredible experience and a (mostly) relaxing time away that i would absolutely recommend.

Location was very close to the parks. Good if you have a car. |Nice looking resort with lovely views. However the top restaurant near reception is slow and understaffed. The breakfast buffet the lady who cooks the eggs has never smiled once not very friendly or welcoming. We was told upon check in we can’t use certain Resturant’s from the Level as that is separate hotel the Resturants we could use only opened from 8pm for dinner travelling with our toddler is not ideal having dinner so late so our only option was the Mexican on the beach, you can only have that so many times. Wished we knew all of this before booking the hotel as we wouldn’t have booked it prior. ||The rooms are nice but dated. Beds are comfy however we hardly got no sleep from the 4 days of our trip. All you hear all night is people coming in and out of their rooms shouting, banging doors and dragging furniture. Early hours in the morning until late night you hear the trolleys from cleaners and staff as well as their robot Hoover that goes round the corridors. So the walls and doors are paper thin you hear EVERYTHING. ||Safe to say we will not be back and we need another break to get over this very stressful and restless holiday.

What a beautiful place! A jewel in Benidorm and certainly not what you’d expect find in a tranquil, serene haven a stone’s throw from Benidorm! From the attentive staff (Jose, the general manager is a credit to the Melia group) to the heated pool, food and drinks but as good as they are they still pale compare to the stunning views and gorgeous rooms! This resort is unmissable!

We stayed here in August which I think really tests a hotel's service (peak summer holidays!) Generally what I've picked up in reviews is that those in the level were happy, and those who weren't had mixed opinions. I have to say, we were in the level.. the rooms were great, they functioned well and our grand family suite gave us plenty in terms of space. Some other rooms here looked incredible too. The level pool area was quieter but our nearly 2 year old was never out of place. We spent mornings in the aquapark which was amazing then kept her occupied here in the afternoon after lunch/naps. We never visited the main/huge pool or the beach pool, but I have to say it always looked busy. They're both very impressive pools and so much effort has gone into them. Entertainment there was always great though and the bars were excellent. I will say the level buffet was better - we tried both. The a la carte restaurants were also excellent, they're all at a per person supplement but we didn't mind as you're allowance of what to order is very generous. All food there was great quality. The main square was an awesome place to be at night, really gave the vibe of a village with the cafe/bar seats spilling out into the entertainment. Brits be aware though as it's very Spanish orientated, but it was mainly music/dancing based. The only thing I think that let the level down was the pool bar, it was terrible. It just sold premixed cocktails (the pina colada curdled as it was premade and chilled) and the only beer came in cans which were available in the level lounge anyway. It could be far better and the barman agreed with me when I told him! Overall, we were very happy with our stay here. We had 10 nights, were completely comfortable and well fed/refreshed and can honestly say we had a great time every day & night, as did our little girl. Would recommend if you want a nice Spanish experience in a very impressive resort that makes you feel like you're in a charming village with plenty going on!

Absolutely have loved using the spa this week and the staff are so helpful. Definitely a must if you want to relax and try out the water circuit too, fantastic. 5 stars from me 😀 The hotel was lovely and the staff fantastic. I think some of the wording needs to be clearer on what is included in your package as we found out the hard way and ended up being charged for what we thought was included. Saying that I will be back as I do really like the hotel. Just more aware now 😀

Really nice hotel. Lovely and clean. It has a feel of a small town. The staff were all really helpful. Rooms were lovely and clean.|We went all inclusive with jet 2.|I have been on many all inclusive holidays, this does not include the snacks or drinks in the mimi bar, so not quite all inclusive. |That said. It was a thoroughly enjoyable holiday.|Its about a 15min ride in a taxi to Benidorm. You look down on it from the hills above.

The rooms are large and clean, with beautiful views of the Mediterranean, and the staff are friendly and nice. That's as far as the good news goes. The food is awful. Overcooked and poor quality. It seemed more appropriate for a high school cafeteria than a supposedly four star hotel. The golf course is an absolute disaster. While the course itself is OK (nothing special beyond the views), this facility is completely clueless in terms of management. There is no starter; it's a free-for-all at the first tee. They book times 5 minutes apart for foursomes that take 25 minutes to play a hole. There is no marshaling and no grouping by handicap. I played the first two holes in one hour, waiting on every shot, and then hit the first par three where there were two groups waiting on the tee and one approaching the green. I could see the fourth hole with THREE groups between tee and green. Turned around and made the long walk back to the clubhouse. Wasted 100 euro and my afternoon. It's a shame, because with a properly managed course and decent food service manager this place could be pretty nice.

Can I convince you to go here? I probably could and maybe you should before it closes. Some brilliant architecture and grand designs but fundamentally flawed because it is way too MASSIVE and you could, like me, end up getting upgraded to a Suite, which was MASSIVE but, you will face a ten minute yomp just to get back to the facilities which are at the reception. At the rear of my suite was a MASSIVE pool and I had it to myself every morning, you beaut'. It would seem I may have already convinced you and, when I tell you my stay here was cheap as chips and included two rounds of Golf on 2 manicured, gorgeous courses and the breakfast was superb then you may have been swayed ... Ready for the rub? This is a resort that would easily sit on the Vegas strip but we ain't in Vegas. You will be situated a 20EUR taxi ride from town and, even though the bar is empty, you will wait for your drink like FOREVER and then some rude arse server with a crap attitude will treat you like you just took a shit in his hat. Mañana is the keyword. Final note, this place has more pools than a swimming pool warehouse but they are mostly full of detritus that you would not want to brush up against. Shame. I give it 2* purely for the architecture and Golf and MASSIVE scale of the place. Did I mention how big it was? Yep, It's MASSIVE !!