Bill R.
Yelp
I've eaten at several Mellow Mushrooms, and this was unlike any other. First, we waited at the hostess stand for several minutes with no sign of a host. They were busy, so we found two seats at the bar. Tired and hungry, we sat there for over 5 minutes while the bartender entirely ignored us. She looked directly at us and picked up glassware from right in front of us without ever even acknowledging our existence. Eventually, she took a break from visiting with her friends at the bar and came and asked us what she could get for us. I asked for a menu and a tap list. Almost 10 minutes later.we got sticky menus and a tap list thrown on the bar.
Then, she left the bar unattended for about 10 minutes. Not sure where she went, but when she came back and continued visiting with her friends while washing the barware.
After almost 30 minutes sitting at the bar, she finally came and took our order.
After another conversation with her friends, she finally brought us two beers. The cocktail napkins were right there, but she couldn't be bothered to toss a couple down on the nasty, sticky bar.
No time to complain... We might never see our food. About 30 minutes later, we got our pizzas.
While we were waiting, my wife commented to me, "What are the chances we can get a second beer?"
We hadn't noticed the server station behind us, but a cute little server chimed in, "Not likely!" over my shoulder. We chatted with her for a couple minutes. She tried her best to make our experience better, but it was simply out of her control. She concurred that the bartender had absolutely no craps to give about us and was generally unpleasant.
The bartender did, however, provide excellent service to the staff who was coming off shift. She served each of them two rounds while we waited for her to bring us our check
During the entire time, there were only a few people at the bar, and never once did she stop and wipe down the bar or come to check on us.
The ONLY reason they got two stars is because the pizza was very good and the other server genuinely wanted us to enjoy our dinner despite the fact we weren't her customers and she couldn't fix any of the issues.
Do better Mellow Mushroom.