Mel’s Diner
Diner · Jackson ·

Mel’s Diner

Diner · Jackson ·

Classic American diner serving fried chicken, burgers, and pie

Mel’s Diner by null
Mel’s Diner by null
Mel’s Diner by null
Mel’s Diner by null
Mel’s Diner by null
Mel’s Diner by null
Mel’s Diner by null
Mel’s Diner by null
Mel’s Diner by null
Mel’s Diner by null
Mel’s Diner by null
Mel’s Diner by null
Mel’s Diner by null
Mel’s Diner by null
Mel’s Diner by null
Mel’s Diner by null
Mel’s Diner by null
Mel’s Diner by null
Mel’s Diner by null
Mel’s Diner by null
Mel’s Diner by null
Mel’s Diner by null
Mel’s Diner by null
Mel’s Diner by null
Mel’s Diner by null
Mel’s Diner by null
Mel’s Diner by null
Mel’s Diner by null
Mel’s Diner by null
Mel’s Diner by null
Mel’s Diner by null
Mel’s Diner by null
Mel’s Diner by null
Mel’s Diner by null
Mel’s Diner by null
Mel’s Diner by null
Mel’s Diner by null
Mel’s Diner by null
Mel’s Diner by null
Mel’s Diner by null
Mel’s Diner by null
Mel’s Diner by null
Mel’s Diner by null
Mel’s Diner by null
Mel’s Diner by null

Information

31 CA-88, Jackson, CA 95642 Get directions

$10–20

Order delivery
See Menu
Restroom
Accepts reservations
Popular for lunch
Popular for dinner
Cozy

Information

Static Map

31 CA-88, Jackson, CA 95642 Get directions

+1 209 223 0853
sites.google.com
@mel_and_fayes_diner

$10–20 · Menu

Features

•Restroom
•Accepts reservations
•Popular for lunch
•Popular for dinner
•Cozy
•Trendy
•Good for groups
•Good for solo dining

Last updated

Nov 12, 2025

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"On a City Hall crawl I started at Jackson Diner, where we ate samosas and drank mango lassis." - Chris Crowley

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Mel’s Diner

Twisted A.

Google
Mel's is always a great diner choice. It feels classic in all the best ways. I absolutely recommend stopping in for a casual comfort meal. The service is fantastic and always friendly.

Timothy T.

Google
From the moment we walked in, we were greeted and seated quite quickly. We ordered the bacon and egg breakfast plate and the miner’s omelette. Both plates came out piping hot and the omelette would be the star of our visit. Just watching how everything in the restaurant was run was amazing from cleaning the tables and taking care of the diners everyone working there worked like clockwork. Everyone working in Sync and to me that was amazing as tables were bussed quickly which allowed for new customers to be seated quickly. But the food was good and our servers were very kind as well as friendly. The feel and the ambiance of the diner as a whole was very warming, it just took me back to other diners I’ve been to during my time in Texas. Overall I enjoyed the food and the service; I will be back again and highly recommend this place. The burgers there looked good too; so it will be something I will try when I’m passing through next time. I will say there’s a Dennys down the road, if you’re not sure on where to go for breakfast but I’d pick Mel’s Diner over Denny’s if I were in the area again.

Lillian

Google
Updating my review. Apparently it's been over 7 years since my last review and that was when the place was called Mel & Faye’s. I've been dining here plenty of times since then. Not sure what's the story on why Faye's name is no longer on the building's signage. But the food and service is the same. Yummy American diner fare served up by a welcoming well synched wait team in Jackson, CA. Also this place is NOT a franchise Mel’s Diner, the 1950s kitschy diner with jukeboxes. It’s a poplar place. The dining room gets loud and crowded at peak time. And it's not particularly large. There are booths along the walls and the rest are tables in the center. The neighboring tables were in arms reach of each other. Hubs and I sat at a table at the end, so wait staff and customers buzzed to the right and left of us. Distracting for sure. Hubs hated that. I didn't mind it as much as him, but that's only because I was focused on my meal. Zoning out the world as I ate. So we vowed not to dine there being peak times and avoid that table. My favorite menu items are the fried chicken, hamburgers, Chef salad, and the prime rib. The fried chicken plate is 4 pieces of fried chicken with cole slaw, fries, and Texas toast $17.50. The chicken is fried to a crisp crunch exterior, moist interior. Delicious. The Texas toast is buttery divine. They have a pretty large burger selection. Classic diner burgers and fries done right. You can substitute other sides for the fries. The coleslaw and potato salad do not particularly wow me though. Now let's talk about the prime rib. $36.95. It's only served on Friday and Saturday after 4 pm. It's not the best ever prime rib but way better than several of the steakhouses in El Dorado Hills. It's served with a salad, baked potato, vegetables, and a roll. The salad was served chilled cold, the bowl and contents. Great on a hot day. The roll I got on my last recent visit was a pretzel roll. Mmm. The prime rib was a nice substantial size. They seasoned the sides giving it a crust. Flavorful. The meat was tender. But unlikely to be a prime cut so probably a choice or select. Nothing wrong with that especially if it's cooked right which they do. It was served with au jus, horseradish and sour cream. The au jus was flavorful. Another tidbits: +They have Tesla chargers in the parking lot. +Mel’s has a separate bar area.

Michael S.

Google
Hands down thee best omelet I've ever had. Service was superb, food portion size was huge and I only wish I has 2 stomachs to ear more. I can't wait to be back in this area so can go again!

Maria S.

Google
This diner is a popular local spot. The food is good service is reliable and prices are reasonable. Solid choice, no surprises. They have bargain priced specials daily. My favorite is the fried chicken. Portions are very generous, we usually have enough leftover for lunch.

Aces H.

Google
I had a great lunch ordering the BBQ beef. The beef was super tender. Perfect lunch. Super quick and friendly service. Great diner.

Anthony R.

Google
Mel's is a delightful gem nestled in a small town, offering a unique and welcoming atmosphere that feels like a home away from home. The customer service is exceptional, with staff that treat you like family, making every visit a pleasure. One of the standout features is the dog-friendly policy, allowing you to enjoy your meal outdoors alongside your furry friends. This creates a relaxed and enjoyable dining experience for pet owners. Additionally, Mel's has embraced modern conveniences by adding Tesla charging stations, making it a perfect stop for electric vehicle owners. This thoughtful touch reflects their commitment to customer satisfaction and a forward-thinking approach. Overall, Mel's combines great food, friendly service, and a welcoming environment for both humans and their canine companions, making it a must-visit destination in the area.

Ellia H.

Google
I've been going to Mel's for almost 20 years I can't believe how horrible the food was only a little bit of fries you used to get so many those guys had no salt on them the fish was slimy I've never seen Mel so cheap so disappointed and the waiter ignored us wast a money
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Lillian W.

Yelp
Updating my review. Apparently it's been over 7 years since my last review. I've been dining here plenty of times since then. Not sure what's the story on why Faye's name is no longer on the building's signage. But the food and service is the same. Yummy American diner fare served up by a welcoming well synched wait team in Jackson, CA. The dining room gets loud and crowded at peak time. And it's not particularly large. There are booths along the walls and the rest are tables in the center. The neighboring tables were in arms reach of each other. Hubs and I sat at a table at the end, so wait staff and customers buzzed to the right and left of us. Distracting for sure. Hubs hated that. I didn't mind it as much as him, but that's only because I was focused on my meal. Zoning out the world as I ate. So we vowed not to dine there being peak times and avoid that table. My favorite menu items are the fried chicken, hamburgers, Chef salad, and the prime rib. The fried chicken plate is 4 pieces of fried chicken with cole slaw, fries, and Texas toast $17.50. The chicken is fried to a crisp crunch exterior, moist interior. Delicious. The Texas toast is buttery divine. They have a pretty large burger selection. Classic diner burgers and fries done right. You can substitute other sides for the fries. The coleslaw and potato salad do not particularly wow me though. Now let's talk about the prime rib. $36.95. It's only served on Friday and Saturday after 4 pm. It's not the best ever prime rib but way better than several of the steakhouses in El Dorado Hills. It's served with a salad, baked potato, vegetables, and a roll. The salad was served chilled cold, the bowl and contents. Great on a hot day. The roll I got on my last recent visit was a pretzel roll. Mmm. The prime rib was a nice substantial size. They seasoned the sides giving it a crust. Flavorful. The meat was tender. But unlikely to be a prime cut so probably a choice or select. Nothing wrong with that especially if it's cooked right which they do. It was served with au jus, horseradish and sour cream. The au jus was flavorful. The side of veggies reminded me of the frozen medley mix, not fresh. But did I mention it's a diner. Another tidbit was that they have Tesla chargers in the parking lot. //// In the rural foothills town of Jackson, CA, is a local family owned restaurant... Mel & Faye's Diner. It is right on Highway 88. They have been a mainstay of the community for quite a long time. But lets be real, So overup front is a walk up ice cream counter window with an outdoor seating area. Inside is the main restaurant dining room. So this place does serve an eclectic bunch of patrons.
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Adam L.

Yelp
What a GEM! We stopped to charge while going to our camping spot. Thought we would stop in for a bite. I was blown away by the service. We had one waitress, but had three or four others coming and checking on us. It was fantastic! So different than a lot of places nowadays. The food was good! Everything tasted fresh and was hot! The price is right and I really had no complaints, so my son and I came back! We enjoyed it so much, we came for brunch...and it was just as good! New people, same experience! This is how you run a restaurant!
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Gina G.

Yelp
Mel & Faye's Diner is a tradition in our house to stop for a few on the way back to the East Bay after large family functions out that way. I always love seeing the regulars, travelers, and visitors line the booths of this historic spot. Typically I always grab a burger because I feel that's what they're known for, but Sunday morning I did the breakfast special (Eggs Benedict) and a mimosa. This was our first time bringing the kiddo and also for our friends accompanying to bring their kiddo, so as one can imagine, it was quite the lively table. The staff is really so excellent when it comes to making the meal experience what you would expect from a diner pit-stop and then some. We were given a booth with ample room for the littles and kid's menus/crayons for entertainment. It seems that Mel & Faye's is now conjoined with BJ's Lounge Bar if you're looking for a little something to take the edge off..aka a sip in your hand to wash it all down nicely. Fair pricing, solid food, and a lively atmosphere that I'm sure stays hoppin'. If you're looking for a spot with a little something for everyone to enjoy of all ages, Mel & Faye's is where it's at. From breakfast to dinner (after 4p), chicken tendies, burgers, and a super yummy Turkey sandwich to name a few items, there's lots on the menu to dive into... Next time I'm for sure grabbing a slice of pie or shake to round out the diner feels!
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John G.

Yelp
I'm giving this place 5 stars for the vibe, the staff and the staffs hustle. I had a chili dog and fries... what it amazing? It was a chili dog and fries!! It's what I wanted and it filled the craving. I sat at the counter and what stood out to me was the wait staff who were quick to assist you and friendly. What also stood out to me was that the entire staff was hustling. Looking into the kitchen the cooks were quickly addressing orders coming in and the servers were buzzing around covering their duties. From my perspective this group all were working hard and together. It impressed me. Would I go back? Absolutely. There's a Tesla Supercharger behind the restaurant but if I needed some good diner food with a cold beer I'm coming here.
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Debra V.

Yelp
Used to come here like 20 years ago. Often!! Up near Jackson and cutting down Christmas trees. Now? Don't waste your money or your time. There are alot better places around. Burger was horrible. Could have gotten better in a Big Mac. Potato salad awfull. Weird taste. We will not be coming back. End of an era. Maybe another case original owners passed and kids don't have the heart or fire. That spark that used to be there is gone. SAD! Even the "Pepsi" didn't taste like Pepsi.
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Dave M.

Yelp
This was my third time eating here over the years and always found it to have good food, good service, and the ambiance you would expect of any place calling itself "Mel's." Just what we needed after a parade in Sutter Creek and some gaming by my wife. It was great to watch the crew work as a well-oiled team preparing the orders. We recommend this place, sit at the left counter and enjoy the show.
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Andria R.

Yelp
This restaurant has a family/hometown feel. The menu is large and everything we ordered was fresh and large portions. The service was amazing! As soon as we sat down there was a server to our table getting our drink order. Each server was attentive and made sure we were taken care of. Especially our server Robert. Our waters were always filled.
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Tori F.

Yelp
We were knocking around town and didn't know where to stop for breakfast. I looked this up and even with the mixed reviews on Yelp, we decided to pop in. Glad we did. Cute, eclectic, diner vibe. Nice and clean even if it's older looking. You can tell this is where the locals go. We ordered the chicken fried steak with hash browns, two eggs over medium, English muffin and a chocolate shake to share - I mean, why not?! The shake came out first with two spoons. It was delicious! Nice and thick and chocolaty! The meal then came out. Everything was cooked perfect except for the hash browns which were slightly burnt. It was all delicious and we enjoyed the gravy with some extra pepper. The server was very friendly and as attentive as she could be with the amount of tables she had. We will definitely be back to try the burgers. I watched those go past the tables a few times and they were generous looking!
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Michelle D.

Yelp
We stopped by on the way home from Tahoe, and really enjoyed the specials they offered. We had a tri tip sandwich with homemade fries and Meatloaf that was out of this world. Our waitress said it was a mix of A grade meats that the grounded together. It was the best meatloaf I had ever tasted. It came with 2 scoops of homemade potatoes and gravy along with a huge helping of corn, Our waitress Rebecca was amazing and very friendly. She knew the local history and told us of the homemade pies which were listed and all sounded delicious. The prices were extremely reasonable and the specials were under 14.00$ I also ordered a Bloody Mary which was served with onion , pickle and a green . . Very reasonably $ price too. I recommend this spot to anyone who like a good meal, reasonably price, not to forget the quaint atmosphere and friendly service. They also have a walk up window to call ahead and pick up! Awesome
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Leeann C.

Yelp
Been coming here for many many years. Always a favorite. But today we discovered they have a protein breakfast. Wow it was great. Beef patty, bowl of cottage cheese and 2 eggs. Perfect WW breakfast.

Jim L.

Yelp
Have eaten at Mel and Faye's since 1966. Food has always been freshly prepared! Locals favorite! Everything on the menu is good, your coffee cup will never go dry. All the food is competitively priced. Just go someday and sit at the counter if you want to see people who know how to get the job done. Excellent service from owners Maura and Bart and their Sons, as well as longtime employees like Humberto, Susan, Mary,Jennifer, Olivia, Todd, Lacey, and so many others you can't remember all their names, one I just call "the fixer", because if something is wrong, he fixes it! Try the Moo Burger or any burger, shrimp basket best value on the menu, steak and egg's excellent, Quarterback Sneak is great, and Friday and Saturday prime rib and scampi on the menu! And did I mention pie for dessert? Oh my , Pie! And soft serve ice cream and milkshakes too! Better get on down there and get some, you won't be sorry! The go to place in jackson with great food and great people working there who always give back to their community as well! I'll see you at Mel's!!
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Annie K.

Yelp
Came here with a big group--great vibes overall! Some of the servers seemed a little confused, but they were still nice. Got the Oreo milkshake and it was delicious. The hamburger was good, nothing crazy--just a solid classic burger. Onion rings were decent too. Bonus: Tesla chargers are conveniently in the parking lot, so it was an easy dinner stop while charging.

John G.

Yelp
As always good food friendly servers fast food to your table. Clean environment. Bar has all the current sports playing.
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David F.

Yelp
Was up camping near Jackson and decided to stop here on the way home. It was pretty busy but we were sat immediately. They have a restaurant area and bar area. They have TVs in the restaurant area as well. The service was amazing. It seemed like the whole staff asked us how we were doing throughout which was pretty nice. I ordered A BBQ Beef sandwich w/fries and coleslaw and a Caramel Shake. Everything was delicious! The sandwich was full of meat and sauce. The coleslaw tasted fresh and the fries were perfect. The star of the show was the shake. It was nice and thick. Not watery like most places. So good! My girl got the Western Salad. It was big and equally as good. Overall great experience!
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Diva Q.

Yelp
I was just in there yesterday got a salad and drink. I never had such good service so maybe reading other reviews this bad service all I can say is not common. I have eaten there probably ten times, the price and service and comfortable booths are great and never had a problem. I am new in town and enjoy an old fashion diner in town.
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Veronica M.

Yelp
Absolutely love Mel and Faye's! great service, great food and great value. My kids love going here after games. They are the best.
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Samuel H.

Yelp
We have been here several times as a family and have always had a good experience. The food comes out in a very reasonable time, and is always tasty and well presented. The service is great and they regularly offer to refill drinks and grab extra condiments etc. I love the true Americana decor inside - they have managed to create a really friendly and enjoyable atmosphere . They even have arcade games for the kids. Even when the place is busy (often) they still provide great service.
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Christina K.

Yelp
I have been eating and this diner since I was a child, before it was in the new construction building it's in now. It was one of our family staples to go to all the way through high school (which for me ended in the early 2000s). admittedly, I had not been back in many years, but I was excited to experience an old favorite again, this time with family in tow who had never been there. The service was attentive and polite, I will say. it was moderately busy, but not slammed. However, the food was...generally not good. most of us didn't finish our food. Here is why: - The fries were pale and unsalted.,no crisp to them at all. Even the toddler at the table spit them out. He is not a picky eater. - The chili on the fries was oddly slimy and unflavored. Whatever can they dumped it out of, they need to order a different one. Also it wasn't hot enough to melt the cheese on top, so it remained largely untouched. That's a food safety issue. - The chicken sandwich was a reheated circle patty you can get in any school cafeteria. The person in our party who ordered it was ill the next day (ruined his Thanksgiving). - The corn dog cost $4.99 and it was a Fosters Farms out of the box product. - The half rack of ribs was fine to the person who ate it, as was the banana split. My margarita was just sour mix, a littttle bit of tequila, and ice. No real lime was involved. I never leave a marg unfinished, but I did that night. It tasted like Mountain Dew. I suppose Mel & Faye's has become more of a heat-and-serve place than a restaurant that requires actual cooking and preparation. If that's the case, then the prices should reflect that. There are some skill issues in the kitchen, but the front of house was good. I am disappointed that a decades-long favorite is now a place I will not be returning to.
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H S.

Yelp
My dad lives up in Pioneer and I live in Elk Grove. We love to meet here for breakfast every now and then. They never disappoint and the service is amazing! We mostly go here for breakfast, but they dinners are good, too. And don't forget to try the pie!

Charles T.

Yelp
It is very good for what it is, a family diner type with family traditional kinds of food. A 5 star for what it is, but not a gourmet place. French fries are not as crisp as McDonald's, but, they are probably better for you, less fat that way. Service was very quick. At noon, all the handicap spaces were full, and there are lots of them, giving an indication of the clientele - lots of grey hair. Plenty of parking, once you figure out how to access it. Staff were great.
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Susan M.

Yelp
Mel and Faye's Diner is just that, a diner that serves diner food. We joined friends for "taco Tuesday". I ordered the taco salad that came undressed but with salsa and sour cream on the side. I would rate the salad 4 out of 5. The taco night deal is 5 tacos and a margarita (or soda) for $14. Most of our table of six ordered the tacos. Although a bit heavy on the mixer, my husband enjoyed the margarita. His only issue is they won't provide salsa with the tacos. An extra $1.50 for each tiny cup of salsa. Seems kind of ridiculous to not provide salsa on taco Tuesday. The wait staff was diligent about checking in to make sure we were doing ok. Location is pretty central in Jackson. Interior is a lot of license plates on the wallls and other diner like decorations. As long as you understand what this restaurant is and that you will get diner food, I recommend. They serve a decent breakfast also.
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Patty P.

Yelp
Found ourselves in Jackson tonight and there were only a couple of restaurants open within walking distance. We didn't want to pay for the more expensive Italian restaurant and ended up at Mel and Faye's. The place was hopping! Inside and outside. We ended up getting and splitting a 10 oz NY Steak w/salad, vegetables, Texas toast and baked potato. It was more than enough for both of us. Our server was adorable! I can't remember the last time we got that kind of attention, especially when they were so busy and missing a couple of servers. It was obviously a favorite for locals and it was enjoyable to watch their interactions.
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Zoey P.

Yelp
I truly enjoyed my time at this diner. It has a cozy feel to it even though it has a good size capacity. I got something simple, just chicken strips and a side salad sub the fries and blue cheese and ranch for dressings. The blue cheese had no real flavor though unfortunately but where that packed the ranch dressing made up for , it was what most might call "the good ranch". My guests and I sat for a couple hours catching up and enjoying our time and they never once rushed us and checked in and took our drink orders and refills fast and quickly. I really appreciated how on top of it the service was, they kept coming by in good periods of time to check on us and when we ordered it came out in good time. It's been around for a while and I would definitely call this restaurant a staple in the small community.
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Jessica M.

Yelp
Came here with friends after a camping trip. The staff that helped us were friendly. And the food came out relatively quickly. Pretty standard diner fare options - and they had breakfast available until 4 p.m. if I could give 3.5 stars, I would. Everyone ate their food and we had a good experience. The server also offered to let everyone in our party have separate checks- which made things a lot easier for everyone in our party. Would come back again on the way back from a trip to grab a quick, casual bite.
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Jackie W.

Yelp
Every time I order food to go, it's absolutely destroyed. Sloppy and soggy. I keep giving them another chance and they prove to me they are incapable of making quality food. Slow down and take pride in your food. ALSO, last time we ate inside, I was served a ham and cheese on a hotdog bun??? That was the last straw. Do better.
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Shellie S.

Yelp
Food, service & prices were excellent......!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I think it's ABSOLUTELY ridiculous that I have to use 85 characters to post a nice review.
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Andrew R.

Yelp
Cute little diner, and right next to a Tesla supercharger! The service was quick and kind, and the food was tasty!
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patricia d.

Yelp
Not sure what happened this last time we went there, but the service wasn't what it used to be. The employees were more engaged with each other than their customers. We ordered three Reuben sandwiches with fries and the bread was soggy and the fries tasted like they had sat out too long. Very disappointed.
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Barbara R.

Yelp
Always good service and good food. We sat outside this time and despite being the only ones in our particular area, the waitress made sure we were taken care of.
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Monique A.

Yelp
We stopped by on a Sunday early afternoon to grab some brunch. We seated and they came out took our drink orders right away!! Our server came next introduced herself and gave us a few minutes longer to check over the menu. I've never been here so it took awhile to decide if I should try breakfast or dinner. Our waitress let us know that we could order the full menu if we'd like to. That's was awesome because I wasn't sure if they would allow us to. Anyways, I settled on the roast beef sandwich with fries. It was loaded!! With lots of meat. I was honestly surprised. They price was $12.49 I believe and for the amount, that was a good deal. The place is filled with lots of old pics and other old times decor. It's quant and cozy. Service was excellent!! Our waitress was amazing. Oh! Upon ordering she made sure to let us know all the fixings that came with each of our dishes. I really appreciate that!! Definitely a good spot to visit. Can't wait to go back and try their breakfast menu.
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Vicki C.

Yelp
Delighted to find this gem in Jackson right before our turn onto 88 to Kirkwood! When we pulled into the parking lot and saw it filled with cars, we anticipated a long wait to be seated. Instead we were seated immediately and welcomed with coffee as quickly! I found a senior omelette (for 8.95) with ham and cheese served with a VERY generous side of hash browns and buttered toast--our waitress said no one leaves there hungry and I believe it! Great service, generous portions and well-priced--we heard lunches/dinners are just as good! Don't drive by this gem!

Paul A.

Yelp
It would be better if it was a normal hot dog top with two ish spoon fulls of chili on the dog topped with shredded cheese
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Wendy R.

Yelp
Mel's is a family staple. Great food, only drawback is it is noisy. Always very busy. Don't know anything about the bar- don't often drink alcohol. Would love it if they brought back the salad bar.
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Margaret W.

Yelp
The owners are two awesome people that I adore this is the place to eat when your visiting Jackson. Highly recommend, great food,very clean restruant you will not be disappointed.
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David W.

Yelp
Great place to go in Jackson. The Barmaids are all awesome. I visit only a couple times a year and they know I have Long Island Iced Tea. The food is always great especially the Prime Rib on Fridays or Saturdays. You will also get wonderful service on the restaurant side as well.
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Audrey B.

Yelp
Great banana pie good burgers good fries good service great other pies as well so good love it here
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JoAnna E.

Yelp
Went for dinner last night after a long day at the lake. Service was bizarre. I asked The boy who brought our drinks (long dangly skeleton earrings) what was in the deli sandwich. He told me that was a question for our server.... Ok... He then came back and said "do you know what a deli sandwich is? It's that but with turkey." Haha really? Our server was also unable to describe what was on the sandwich (glasses, blondish). We ordered it anyway. And some burgers and a kids breakfast. Kids food came out 20 min after our food. Server told me she forgot to ring it in. Brought it out, missing the sausage. Another 15 min. No drink. Had to ask again. My daughter ate alone. We saw our server when the order was placed and when the food came out. Nothing else. No drink refills, no asking how we are doing. Cold food. Not good at all. I would not recommend and I would highly recommend the management trains their staff on the ability to describe the menu, how to take an order, how to ring in an order and how to overall provide good service.
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Secret Reviewer ..

Yelp
Dining here is a bit of an adventure--most of the time, the food hits the spot, but the service can be like a surprise party you didn't ask for. Now, I'm all for a hands-on approach, but when I saw someone breaking up a salad with their bare hands and then handling cash without a pit stop at the sink, I thought I'd pass on the greens that day. That said, there are some genuinely lovely folks working here; it's just that the younger crew sometimes looks like they've been thrown into a reality show called 'Survive the Dinner Rush,' and the stress might show in their service. On the bright side, the environment is quite nice, with some TVs to keep you entertained. It's usually busy, which says a lot--despite the occasional service hiccup, the food clearly steals the show.
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Janine W.

Yelp
Driving through Jackson and needed a bite! Was completely impressed with the friendly service, the amount of staff, who were always busy refilling drinks, taking orders and refilling every work station. Owners should be very proud.! Even though there were about 10-12 people waiting for tables, everyone was seated within 5 minutes. We chose to sit at the counter and we were not disappointed. Our waitress was patient and within ordering our hot, delicious was served quickly. Lots of memorabilia throughout the restaurant, so fun Definitely worth checking out!

Arianna Z.

Yelp
Wrong alcohol orders given to us with no care. They told us "one of them is yours and one is theirs but I don't know which is which" and just walked away. The food is generally okay with service to be desired

Christian M.

Yelp
I thought that the food was amazing! You would think that such good food would cost more, but this place was not expensive and delicious. The service was efficient and fast. I would recommend this place to anyone!
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Lupe M.

Yelp
Food was bland, . My daughter's tenders were not cooked all the way thru and neither were her fries. My baked potato was mediocre at best. Patty was dry and no flavor

Gabriela G.

Yelp
Excellent customer service and delicious food! All our dressings tasted like home made. We got a burger and the fish & chips and they were GREAT! and the dessert soft serve was amazing! The vibes were very comforting and fun
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K B.

Yelp
Food is mediocre but you get what you pay for, it's diner food. Fries undercooked and mushy. Service by waiter was good, he was attentive and kind. Problem came when the busser gal was clearing plates and spilled mustard all over my son; face, shirt and pants. All she said was "oops, should I get you some napkins?" Um, ok, yes, how else would we clean this up? I get that accidents happen but where was the apology? No remorse whatsoever and didn't even tell our server, just went about like nothing happened. I mentioned it to our server on our way out and he shared he had some concerns with her service today too and he apologized but it wasn't for him to apologize for.
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Brian S.

Yelp
This is the best breakfast spot. Customer service was great. Had good vibes inside food was great. Definitely going back again if I'm ever in the area again.. I didn't take any pictures. Sorry. All good vibes there.
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Adan S.

Yelp
Loved the food. Liked the service and price. Definitely coming back. Ambiance was great.
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Bryan W.

Yelp
Food was fast, and delicious. Stopped by on our lunch break, very impressed with the service. The parking lot was packed but we were in and out in no time.
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makayla a.

Yelp
Horrible Poor service Forgot to bring out a meal then brought out a kids meal not even what I ordered I tried talking to them about the situation and the guy at the pay station snatched my card and ran it and I told him he can't do that and that my order was wrong he proceeded to lie to me and ran my card and said whatever and laughed This place should be shut down I could complain about so much more including cleanliness but it's not worth my time Awful 0 stars DONT COME HERE
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Kecia H.

Yelp
All I can say is WOW! And that's not in a positive way. The waitress Jennifer was so unprofessional it was sad. I don't think she had the customer service ability nor people skills to provide good service. Food was mediocre and I will definitely make my next stop out for food at another establishment that wants my business. Lost a good group of girls-