Menards

Sales Representative was very nice and helpful. We were able to find the lighted outdoor tree and purchase it easily. This tree was the soft and warm light color we wanted. It also twinkled. It looks so beautiful in our backyard.

Tim in the millwork department absolutely rules. Not only did he call me back, but he was beyond accommodating. I needed a specific handle set for a custom storm door, and he literally walked the floor with me on the phone, checking the sample door in real time. Customer service these days can feel… well… like customer “service-ish.” But today? Tim at the St. Paul Menards restored my faith. Thank you, Tim!!

Order pickups ate at the back of the store, you are no longer allowed to pull up in the back thru the lumber yard. this is unacceptable. in addition, something that I ordered for pickup when they said my pickup was ready was not here and the only equivalent they had in store was five times the cost. this is total bait and switch. Menards needs to fix this or I'm taking all my business elsewhere. Scott, in order pickup gave me a whole bunch of attitude and addition and I don't appreciate it.

I went to this Menard's with Bob to pick up some stuff we needed for our business. It was HUGE, like a flagship store, had SO much stuff, was very clean and organized! Every employee that I saw was smiling and seemed eager to help. We rode up the moving walkway to the 2nd floor, which is always fun, and found everything we needed. Everything on our list was in stock and we even found the perfect drawer system for our daughter's dorm room. Best of all, there was a live pianist playing a grand piano! It was incredible!

Prices are great. They sell absolutely everything. It's super hard to find anything though, and the help is less than great. Cashier got snippy with me when I nicely asked how much my heater rang up as.

Menards keeps me going back and I like to go to new stores that I have not been to. This store did not disappoint. I was very happy with it, friendly staff, well lit, and I love the escalator.

What a wonderful store! Amazing inventory and prices!

Great service, I rented a truck and they have the best price and service for just moving a piece of furniture

Sheesh it's been over 11 years since I last updated this review. You know, everything in my previous review holds true. There are also employees here that have been here for many moons, and also some new people. They had supply chains issues post pandemic like many but they've expanded their outside yard and are able to offer more and better quality wood. The hours are early morning till late at night and honestly, they have saved my ass multiple times with projects. I'm glad they are in the neighborhood.

I was in the neighborhood anyway and had menards rebate checks to spend. I found mint dog bones for my new dog. Bought some candy that I didn't need. Looked around Christmas and saw some cool Grinch ornaments, a musical Grinch doll with saxophone and other inflatables. The store was not busy at all. The cashier was nice. I spent enough so will have another $4 rebate coming. Wish a person could just upload receipts somehow instead of wasting a postage stamp. Get with technology Menards.

MasterCraft door I special ordered a fire door and then tried to install it in a lower garage that had a concrete block opening. My husband and I had much difficulty in getting it to fit, so we removed the brick molding. We have installed a dozen doors in our lifetime, so are familiar with the process. After the trim was removed, the door went in smoothly. Upon closer review, the brick molding did not have 90-degree angles in the corners, thereby skewing the squareness of the door. This explained why it was impossible to plumb the door into the opening, since the unit was not square with the brick molding attached. A week after it was installed, the plastic sill plate cracked. Menards does not warranty the workmanship of their product, but only offered to send out parts to replace the defective parts. This simple project involved many more hours of work to fix their poor workmanship. The Jeld-Wen warranty offers compensation for any labor required to remedy their workmanship. I did not buy a kit to build a door, but rather a door unit. So, if you want a door that has quality workmanship, do NOT buy a Mastercraft door, which is a subsidiary of Menards.

I bought some plumbing items to fix a broken seal on a toilet. Wasn't exactly sure what I would need so I bought enough to cover the bases. I used my Menards rebates to cover the cost, and since that was not enough I paid the rest with a debit card. When I took my items back that I did not need, I was told that I had to get the value from the items in the form of in store credit. I was quite upset by this. I have spent thousands of dollars in Menards over the years. Their system of marking up prices 15% to give me a 11% rebate is bad enough (and in order to get that I have to take the time to fill out a form and spend an additional 73 cents on a stamp and walk it to a mailbox), Basically they have made certain that if you spend any money in the store, they will keep every penny. They are not unique. If I go to Kohls they will mark the price to a price that no one has ever paid in the history of the product and amazingly give you a huge discount. Everything is on sale, trying to give you the false impression that you are saving some huge amount of money. I for one am tired of the lies and deceipt. I will not ever shop at a Menards store again. I would rather go to Ace hardware and spend a little more knowing that if what I bought does not work out, they will return my money

Menards Big Card is outright theft of your hard earned money. 30.24 percent interest rate. I have never encountered this problem before and it was completely a shock to my whole body. I have had great credit ratings so it wasn't caused by anything like that. In a hurry now to transfer the balance to a less crooked operation.

I've been shopping at the Oakdale Menards for 25 years. The selection, prices, and service are better than the Fleet Farm, Lowes, and Home Depot stores in my area.

SHAME ON YOU!! As a senior who lives in the neighborhood, I walk to Menards frequently. Yesterday, I was nearly hit by a car because some genius installed a high fence over sidewalk leading from University Ave to the parking lot and did not provide an alternative pedestrian walkway leaving one to WALK in the entrance as the vehicles. Dangerous & possibly deadly. ESPECIALLY once there are snow banks. Great plan Menards. Thank you for thinking of your all your customers.

Menards has a great selection of home and hardware needs, but customer focused staffing is very poor. It's hard to find an employee in you department that you are looking, and when you do walk around with that "blank look" the employees don't care or notice. Too often I've seen then too focused on chitchat with other employees or their momentary task to pay any attention to customers who need assistance. Having a store map on locating anything (like Home Depot has) would be a great help. Tip, if you want customer service, go to Home Depot.

It's generally OK, but then if you go here enough you will encounter the rudest, laziest thugs working the store you will ever meet. E.g., "hi, would you please help me find XXX, it has SKU YYY" to which I get "it's over in aisle ZZZ, you can find it by looking" Or when you put your shopping list in your pocket at the checkout aisle (because you need your hands to pay) and 400# security guard rushes out: "what did you put in your pocket? I just saw you on camera. What did you put in your pocket?" "hi, good afternoon to you too, oh, this pocket, yeah my shopping list". Oh, you've already walked away from me. It was so bad that even the clerk at the cash register was embarrassed. Store manager will just recite some BS about "profiling" and "red flags". Aside from my obvious irritation at the bad manners, the online inventory at the website doesn't match the store, and so they are frequently out of things I need, which just costs more time, so it's worth driving to Lowes or Home Depot for the lower prices.

Absolutely the rudest customer service I've ever had. I will never shop at this location again I brought my dog in with me. It's 81° outside and they told me if it's not a service dog that I can't bring my animal inside and I looked at him and said, would you leave your child in a locked car with heat?

Was racially profiled as soon as I walked in and mistreated by security at the door. Only can to get house repair items and security have me a hard time.

Usually pretty good place to shop though they don't seem to have as many choices in some areas as other big hardware stores. I sometimes have to look around but it's not hard to find someone who works there who can help, and everyone is friendly and helpful. But...this is what their spray paint shelves have looked like for the past 3 weeks. I asked and they said they can't get it from the manufacturer. Would be nice if they told me the truth instead of twice saying it'll be stocked in the next few days.

I bought a shower sliding door. Menards at Univercity location doesn't have the one I wanted, then they got it from their stocking location. Later I found out I can not use this door for safety codes reason. I had to return the door, and bought another door at Menards. Menards charged me 25% restocking fee for the one I had to return. which is $237! Also watch out your 11% rebate thing. I buy $6000-$10,000 each year due to heavy improvements of my houses, I only got partial 11% rebate back.

I only shop there because it's the closes hardware store, but I think it'll be worth the extra couple minutes to go to Ace. Customer service is poor, products are poor.

I had worked for Menards for 16 years and worked part time moved up to full time and cross trained in 4 departments and then was assisted manager in flooring. Had been thru many managers and general managers and have never been mistreated or disrespected until a month ago and the assistant manager in hardware was very disrespectful to me cussing and swearing. I decided to work part time on other weekend so I wouldn't have to see that assistant manager and was told I would need to work a week day as well so I agreed to work on Fridays. The new HR wouldn't even ask to inquire about what was going on she was very rude as well. Never the less I said I would turn in my badge and the HR just put her hand out and said goodbye.. I have told my family and friends and they all have agreed to never shop there. I really am disappointed in the whole general manager team. I wanted to add that it was at West St Paul Menards. The managers name is Robert. My name is Sharon

Went in for the first time during Black Friday. Not sure how things are on a non-event day, but on this day I found employees to be helpful and not at all begrudgingly. Most actually smiled and seemed happy to help. I always assumed it was a store for those look to do home related projects, but surprisingly there's a range of non-home items. Like foods, pet supplies, hair products and clothes. That said not only did I leave with the BF deals I came in for, I left with a few extra items like butter mints and a collapsible dog bowl. Oh and yes, I really did save big money at Menards.

Menards has a lot of useful stuff, so it's often a good idea to come here. The Midway location was remodeled a few years ago to add a second floor, and although I like the additional space, I don't like the fact that an escalator is not one of the options for getting between the two floors. Not a regular escalator, anyway. There's a long, slow, flat one that is designed to allow for carts. But if someone has a cart on that thing, everyone behind them is stuck waiting on that plodding journey between floors, which takes longer than an elevator trip. There are also regular stairs, though. Menards has hardware and home improvement needs well covered, much like its chief rival Home Depot. Since going to Home Depot can be such a drag, this is a bit of an improvement, although you'll experience similar customer service problems. They should really do a better job of addressing the fact that it can be difficult to find what you need. My "favorite" is when someone helpfully explains that what you're looking for is "over in hardware". It's like, dude we're in one big hardware store. May as well tell me "over there, in Minnesota". Also, they remodeled the cashier area in such a way that the cashier doesn't face you. What does that tell you? The cashier interaction is invariably awkward because of this. That said, there are sections that are more distinct from that. Upstairs there's a good area for cleaning supplies where I get a lot of stuff for my house. And there are groceries! It's at least as good for groceries as a large Holiday store. And they seem to have all the supplies you'd need for big projects; all kinds of building supplies that intimidate me even though I do sometimes need them. I also like their section with patio furnishings. So yeah, Menards is where I often go for mass home improvement needs, and you should consider doing the same. They sometimes have live piano music!

website says pet friendly but you can't even take a puppy in to get a collar! good things about this store my ass! never had an issue anywhere else

Holy shit bros, you gotta be shittin' me with the insanely awesome customer service this particular menards has. I cant fucking count how many people asked me if I needed help while I was in here everyday for like a week straight. So many good folks, the manager Justin marster was 1 helluva dude who actually had me cracking up & just wanting to shoot the shit instead of do my work & finish what I actually came to do. I cant count how many Fucking times I got lost inside this super badass place & then another justin who I learned was called "J-Lo" found me looking all lost & retarded. He was a huge help as well & God bless that awesome little bastard for politely listening as I pissed & moaned about my wife who was being a real "bitch ho" during these particular trips to menards. We even discussed a different version of the game "chicken" but I'll leave that story for another day. I accidentally bumped into some russian guy on a forklift who was super dooper fucking helpful & despite his accent he spoke better english than most native Minnesotans I ran into. Another dude on a forklift hooked me up, I think his name was John but you'd think he was mexican since he looked like cheech from cheech & chong but he's actually Columbian. But regardless of his race that speedy little bastard helped me load a ton of shit pretty god damned quick. & their loss prevention guy I think his name was Jimathy or James or something like that, but what a seriously professional sumbitch I tell ya what, any moron that tries to steal from this particular menards is SOOOO fucked! I just can't believe what rock stars these folks are at this menards, I almost shit a brick with all the assistance I received from so many kind wonderful badass hard working folks. I might even start building a new house just for shits & giggles so I can come get all the supplies at menards & work with Justin, John, J-Lo, the russian, James, Liz, & CHAMPION GUY! Thanks guys!

I'm long, long due in writing a review for this AMAZING, special Menard's in St. Paul. Today I was just in here to shop since I was in the area and needed new faucets for an upcoming vanity and sink I'm getting installed next week... I first walked into this amazing store 10 years ago....and I remember being taken back with all the extravagance....WOW...Grand piano in the lobby with a live player! 10 years later I walk in... it's not as shiny and new anymore but the grand piano is still there with a live piano player. Today I was really happy with the awesome selection and finding the perfect faucet. I am ALWAYS, ALWAYS happy to stop into this Menard's. It's the best!

The only reason I gave one star at all is because the app does not allow ZERO stars. It was raining on the delivery date chosen, and the driver clearly wasn't about getting wet. He gave us an ultimatum; dump my delivery on the front lawn, or he will leave. Thinking we would just follow up with customer service, my husband agreed to have it dumped on our lawn. The driver crawled through the cab into the back where he literally kicked it out of the truck and left. I, in the pouring rain having paid extra to have it delivered, dragged the heavy awkward box to the backyard alone. (Husband had recent surgery on his arm and couldn't help) Calling customer service was no help either. Justin, the stores general manager, simply said, "Well next time don't let him drop it there. You got the merchandise, don't be picky." My husband and I try to shop local, shop small {er} business, and stay away from the big chains, but Menards have proven they aren't about the customer service life, and if it's a hassle they will not be bothered. Well, we don't need to bother with Menards. Delivery service is part of the customer service experience, part of the service, and too expensive not to be done right. Justin, the general manager who does not have a boss above him I'm told, has a lot to learn about going the extra mile to retain good business. Shame on you Menards for hiring piss poor delivery, hiring piss poor general managers, and not following through and making good on a very expensive delivery charge. Anyone have a local smaller hardware store?

I've always been a fan of Menards over other big box home improvement stores! This particular Menards is conveniently located right off of University Avenue in Saint Paul (right off the light rail) and has a decent sized parking lot. During COVID, this Menards has been really cool about delivering online orders same day. We did end up going into the store the other week to purchase paint and other supplies. The staff were all very friendly and helpful! I was surprised staff was actually asking if we needed help finding anything because nowadays, customer service people in big box retail just ignore customers. Also, the staff at the paint desk were very knowledgable about the specific type of paint we were looking for. The only thing that was a bummer about this store was it seemed very shopped and almost empty. Maybe its because of COVID? Maybe its because it was during their 11% rebate deal? Either way, a lot of shelves were almost empty. Regardless, I will go to Menards over Home Depot any day.

I just wanted to get about $90 of stuff delivered - 2 pegboards, 3 bags of potting soil, and some deck screws for delivery and it was going to cost nearly as much as the merchandise! We live about 4 miles away. Delivery of a few goods should not cost $80! This is covid corruption. Needless to say, I did not complete the purchase.

I had a terrible experience today. I brought back a lawnmower, that I purchased 5 weeks ago. The self propulsion had stopped working. They explained that I needed to take it to a 3rd party to be analyzed. I paid over 400, and didnt want a "fixed" lawnmower. NO was all the store manager could say. He is so afraid of corporate people, he can not make a decision against policy. The service at menards is poor, and is a direct result of the Menard family leadership. Many people who have worked for them, or still do, will attest to this. Consumers beware, Menards is NOT CUSTOMER FRIENDLY. Choose ANYWHERE but menards to shop.

OK -- this Menards gets five stars just because it is the coolest, strangest, most awesome Menards I have ever been to... Even for a Mendards, this one is HUGE. Think of all those movies where people get locked in a giant warehouse club type of store. They could easily film one of those here. It's a two-floor Menards and is seriously bigger than any Super Walmart. Accordingly, the selection is crazy wide-ranging and vast, even for a Menards. While we were there, we looked at grilling things, propane heaters, wood chips for smoking, dog stuff, fleece blankets, DVDs, kitchen stuff, chainsaws, TVs, lawn ornaments, hardware and candy. Totally bizzare but a really fun way to waste some time! My favorite part of this store, by far, is the people-mover/cart-mover that takes you and your cart up or down from floor to floor. I have seen big moving walkways in airports. And I have seen cart movers in two-story stores in other cities. But I have never seen one quite like this that is SO long and SO big and just SO impressive. Who knew you'd find this at a Menards??? And there's often someone at the bottom playing a piano. Because... why not. Even if you don't need to buy anything, I highly recommend going to this particular Menards just for the fun of hanging out there and looking at stuff. You really truly will never know what you will find!!!!

Not a bad location clean store well stocked but the staff here is not very friendly. Have been here a few times and asked where to find something and was treated like a nuisance. Came here a few weeks ago to pick up some supplies for my home improvement projects and the gal ringing me up made no eye contact and literally said not one word to me. Very poor customer service but I'll keep coming back since it's the closest one.

I don't shop at Menards a lot, but when I feel like being handy which usually only lasts about 5 minutes, I come to this location. My attention span is low when it comes to home projects. I want things done, but realize how much work it is and lose interest fast. This location is the mother of all Menards. The layout is huge. It's two levels and has the nifty little people mover for lazy individuals like me who don't feel like climbing the steps or waiting for the elevator. I can also throw my cart on there which provides as something to lean on while I take the lazy ride up to the second level. Around the holidays, believe it or not the short ride is quite entertaining. There's a grand piano (sometimes with a player) serenading Lite FM piano versions or holiday tune muzak beats surrounded by those obnoxious size energy sucking snow globes that you can place in your yard. What would Leonardo DiCaprio say? Kidding- I don't care what he would say.. If big snow globes are a person's thing, who am I to judge? Nice selection of Christmas decor and clearanced out items at the end of the season. I found a really nice tree skirt for $5.00 after the holiday season. Garden Center is nice during season with a nice variety of no nonsense hanging plants and other low maitenance flowers and such. I enjoy looking at all the bathroom fixtures and model bathrooms that I'm way too lazy to install. Staff has always been pretty helpful and well informed. However the staff over by the air conditioners always seem to be on break. Good way to spend a LAZY afternoon riding up and down the litle people mover and getting ideas for projects you may or may not ever finish.

Do NOT order anything big from them. I ordered a fridge in Feb and by mid-May nothing. They pushed me off to Whirlpool who never contacted me for delivery. It's just MIA and they have my $2800. I finally canceled the order (Lowes and Home Depot have the fridge I was stupid not to just order from them) and I STILL don't have a refund. Want to talk to someone? Forget it--you have to email their 1990s system and they may or may not get back to you. Stay away people!! Buy your little things there but NOTHING big, trust me.

One star because there is no zero. Have been a longtime resident of the area, have gone to this location for years, and to the Knox lumber store there that preceded it. Had a bad experience with the window department a few years ago. They ordered a window but reversed the height and width. When I asked for a refund they told me No, and I had to wait another 4 weeks to get the corrected version. More recently I was there and after making my purchases, heading to my car in the parking lot, I'm stopped by a group of employees and security, they berated me for using the handicapped cart to shop and told me I don't appear handicapped, etc. They forced me out of the cart and said I was illegally parked in a disability stall. They felt foolish and scurried away when I pointed out my disability tag and informed them of my years in the hospital. However, they refused to apologize. A real Americans with Disabilities Act violator, generally greedy big box company.

Service is great here. Called looking some wood and Jesse helped me out over the phone and remembered me when I made it to the store. You don't get that often anymore. Went out to the yard to look for the wood and Amos helped me find what I was looking for right away. Real nice guy and cares about the customer.

So I hadn't been back to Menards since my last review (I've been to Home Depot a handful of times in that time), but yesterday I decided to give them another shot. Alas, they still don't seem to have this COVID thing figured out. Online ordering seems to be smoother, although they still have a picking fee, which basically negates the cost savings you get from shopping there. Now they send you a receipt with a bar code on it to get into the lumber yard area where the pickup is, but I must have missed the sign about scanning the bar code to get in, cuz I drove right past the scanner. The guy in the booth helped me out. He asked me if I knew where I was going, I said no, and he said, "It's just to the left." I wasn't clear on whether that meant left behind the store (where I had to pick stuff up last time) or the immediate left. There was a big sign with an arrow showing where to go, but it wasn't lit up, at 6:30 at night when it's pitch black out. There were some concrete blocks set at angles where you're supposed to park to pick stuff up, with small 8.5"x11" (and also not lit) signs telling you the number to call to have your order brought out. I was the only one waiting for an order at 6:30 on a weeknight (whereas I bet Home Depot's curbside spots were completely full at that time), and it took about 10 minutes for someone to finally come out with my order. Given how smoothly curbside ordering is going practically everywhere else these days, it'll be awhile before I try Menards again. Also, I wish they had a way you could use your merchandise credit postcards in their online ordering system.

Have everything I need. Wide selection. Close by. BUT the staff could use some more....training? The three times I've been, I've been met with either apathetic or angry/short-tempered employees (with the exception of the cashier folks - they are super friendly). But when I ask about where things are, the responses I get are worth pausing and maybe turning around for. When I go nowadays I make it a point to minimize contact with the employees....

The most singularly frustrating business in Minnesota to try to give your hard earned money to in exchange for goods and services. The store layout is an abomination. A hardware store has gotten cutesy selling all sorts of stuff you'd get at Target near the registers. Then any actual hardware you may need is a full 3 city blocks from the entrance due to the megalithic size of the store. If you happen to need the assistance of an employee, good luck. This store is the Bermuda Triangle of Lost Employees. Just yesterday I was on the second floor (a labyrinth of nonsensical layout) and didn't see a single employee anywhere over several minutes of brisk walking to find one. At my wit's end, I seriously considered filling my cart up with random crap, one item each from every shelf in the store, and then jamming it onto the World's Slowest Escalator sideways and walking out. But back on the first floor where I noted the presence of some humans, and therefore possibly employees, I found an employee who was able to help me! She told me where to find the part and even offered to walk me to it. I thanked her but felt I could track down it's locale. I then had to go up the God Damned World's Slowest Escalator all the way to the far back of the store. There I found similar parts, but no exact fit, so I had to buy two parts and got lucky that one worked. So now I have to go back there to return the extra part. Maybe I can sign up for a complimentary colonoscopy while I'm there. Ever been to Home Depot? You can't swing an arm that's been lopped off by a chainsaw without hitting an employee looking to help. 1 star for the 5-star employee that helped me, and the fact that returns are actually rather easy. Oh, the parking lot sucks hindquarters too.

God help you if you actually need help from an employee. If you can find one at all they do their best not to see you.

Wow talk about a fancy smanchy hardware store. Grand piano in the lobby with a live player! With all this extravagance I thought the prices would be high but they seemed to be pretty reasonable or lower than home depot. The grill guru spent at least a half an hour with us as we hemmed and hawed over whether to get a natural gas or propane grill. He didn't try to upsell and and just gave us the facts and let us make up our own minds. They helped us get our new grill into the car and the gas tank was cheap too. We are now happily grilling away and thinking of gong back there this weekend to get some patio furniture! If I had a choice between home depot and here...hands down Menards..at least this location for sure.

Never thought I give a review on menards. My one star will negatively affect menards at this location overall. That's how ratings work. The fact they need to work on their security. Seriously just spent $200 today and the Hispanic security they had there profiled me when I walked into the store and at my check experience he hurried to the exit where I was walking out and literally stared as I walked out with my purchase like I was stealing. Seriously I make more money than this unofficial police security who can only file reports and not arrest. Besides the security I feel like it was also the cashier who flagged the security over to make sure we weren't going to run out with the cart of our purchased merchandise? Serioulsy who has the time to steal a cart full of merchandise on top of loading it up in the car before security catches up. Wtf. The cashier turned on her blinking lights to the register and stalls the transaction when there was nothing wrong or price check needed on a item or manager approval of anything. Smh! What is wrong with people. Compare to other menards this menards just has bad staff with bad public communication skills on top of customer service. Being made fun by an employee in the return center on a different occasion was not a pleasant experience for having gauges in my ears. If I was to make fun of her obesity and slow work ethics she does in the return department after what she said to me I would've been "the a-hole" right? But to be the better person I ignore her with disgust and smiled like I didn't care. This menards is starting to disgust me with the type of people they hire to work here.

Being a corner house we can't not have outdoor Christmas lights. That's just blasphemous. They have a great selection here. You also run into many good buys like really cheap dish soap and other cleaning products. But this is not a safe haven as far as food goes, they have every kind of junk snacks, retro candy, almost movie theater size right on the outer aisle. My husband made a special point to report what wonderful customer service he received from Breanna, who went out of her way to arrange that he was brought down the humidifier filter so he wouldn't have to make the trek upstairs. It's great to not have to go out to the burbs for a store of this kind.

Menards is my internet home page on my cell phone. That is how much I use them to fix up our 1910 house. Of the box stores, they have the most user friendly site. This location is great.... except for the parking entrance. Go to the second entry point by outside lumber yard for less congestion. I have had excellent help ordering windows and doors. All special orders send an immediate email and an email on arrival. You can custom build your door on line, print it, and hand it to the person at the desk. Gardening is my other love. Menards plant material comes from Wisconsin grower. This is extremely important in our zone 4. The west St Paul location has the best plant selection during the growing season, but most stores are similar. Get a menards big card for an annual 2 percent back plus you can print any receipt in store. Prices are hard to beat. Especially if you shop sales and promotions. Their prices on nails and screws are great. If you are building a fence or deck, it can save you a lot. I give them 4 stars because it's a big box store that has a ton of employees. You won't get the same service as a local hardware store. They also sell a lot of crap. Know what you want and research a bit to avoid that mistake.

They DO NOT honor the 11% rebate. It's been over 4 months, with several calls to customer service. I've gotten everything from "it's been processed and the check is in the mail" to "we have no record of receiving your rebate form" Not the first person to get burned by this - just read the reviews or better yet ask your neighbors; chances are they've been burned too. From now on I'll drive 40 mins out of my to go to a Lowes or Home Depot. Hope Menard's goes out of business - and from what I hear it's going to happen sooner rather than later...

Oh good old Menards.... Being a WI girl and growing up in the NW region where menards has it's roots (Eau Claire), I have known them from when I was a kid and they were just starting to challenge the farm and fleets of the day. Since then, they have become a behemouth of home improvement (and now venturing into other stuff). I mostly frequent the Hudson location but after visiting this place, I felt the need to share some comments. This place is HUGE! 2 story with a moving cart size escalator to the top and elevators. The problem with that is everything is so stretched out and not a whole lot of people around on a saturday to direct you where you are suppose to go. One thing that struck me though... Although they seem bigger than the Hudson location, they seemed to have a smaller selection of light bulbs which is what I was looking for. Oh, and something strange and unexpected, at the top of the escalator, there was a grand piano and a man was playing away on it (a pleasant if not weird surprise). My guy wanted to order a window but the guy working in that department was not so helpful with taking measurements or ordering. He didn't seem to take a real strong customer service approach. This is overall a theme with Menards though. I have had to return stuff before and their returns department is slow and unorganized. I do give them credit for having clean and organized displays (if somewhat hard to find sometimes). The last time I was there to find a pipe wrench, I seemed to be searching forever to find it! All in all, a way better option than Home Depot and better selection than Farm and Fleet for tools and everyday stuff. Prices are pretty comparable to the aforementioned.

I'm unfairly biased toward Menards. It smells like my dad. Or maybe my dad smelled like Menards. Chicken? Egg? Anyway. This Menards is really cool. Two levels! Piano! Anyway. Why am I writing a review about a Menards? There's one Menards tip you should know: Check it out for kids toys around the Christmas season. Seriously. I went shopping ALL OVER for stuff this past holiday season and then I went to Menards to try to find a toy tractor...and found most of the other stuff I had purchase for a fraction of the cost. For instance: Domino set at Target? $12.99. Domino set at Menards? Around $3. They don't have a great selection or anything (and they have some crazy board games from when I was little that I was pretty sure they didn't make anymore ..like Shark Attack!), but it's totally worth a trip. And on other notes: The staff has always been very helpful/friendly. I appreciate the clean and organized store (it feels spacious and open...and I love the little lighting fixture displays upstairs--so bright!) and they also have a curiously great selection of camping foods (Shore Lunch soups, anyone?) for stocking stuffers for the MenFolks in my family.

Guess I never knew Menards was like a candy store for grown adults who are into DIY projects. This place even has candy and canned products (maybe more too, but I just have not ventured off throughout the entire store to actually check). If you can't find what you are looking for to complete a project in your house/apt then you don't know what you are looking for and you should hire someone else to do that project for you. This Menards is a huge 2 floor building that literally has everything including the kitchen sink. I usually am not the shopper at this place but my roommates are frequent visitors. I think by now the workers there know them by face. They can't seem to leave the store without buying something, which means that this place is doing one great job of making sure people get what they need and then some. Great selection of goods, friendly staff and easy to find items when you just need to go in and out.

I have been to this location a couple times for my home and garden shopping. This is a good location to buy my necessities. They have a good selection of home and garden materials. I have been to a few other Menards, and this location has close to the most selection that I have seen of all Menards. I feel like I can count on them having what I need. The inside of this building is well organized and clean. The employees appear to have a good eye at keeping it that way. I have usually been able to find my necessities easily. Therefore, I have felt comfortable walking in this location. The employees are friendly and approachable. They are always open to answering any questions I may have. The only problem I have had with the employees is that many of them do now know where many of their products are, and they are not always resourceful with suggestions I may need. Therefore, I have felt like I had to depend on myself for the best suggestions. If this particular group of employees would work more on that, the customer service aspect would be perfect. When I am in the area and need some home and garden tools, I will continue to keep this place in mind. I feel like I can especially count on them to have a good selection of materials.

Can I give them negative 5 stars? I hate Menards. I will NEVER EVER shop here again. Why? Have you ever tried to return something? More daring? Try returning something you bought online and picked up in the store. The scene tonight involved four people. Three phone calls to other people. Fat finger typing on two different computers. One store kiosk. Two fat finger punching out basic math already clear on the receipt on two different handheld calculators. Two original receipts from Menards.com that I brought in to make things easier. Ha! Silly me. One receipt they made me print in the store. And 28 minutes later I get my $32 refund with a smart ass remark from the surly troll who finally figured out a way to do the return. I'm writing this in the car in the parking lot I'm so passed. Dear sweet, efficient, tech-friendly Home Depot, I'm so sorry I betrayed you with this online tile order from this hell hole of imbeciles. Never again.

There's a freaking grand piano here and on weekends there's a piano player to go with it:) way better prices than Home Depot and usually wider more professional selections. Poorly organized however and although there is usually staff about they don't ask if you need help and if they or you ask it's hit or miss if they know anything at all. You can be a jerk like me and go to Home Depot for advice and then to Menards to buy.

you may not even know this Menards exists because it is a little hard to see unless you are looking.....and when you live in the heart of the neighborhoods up in St. Paul this store can come in quite handy if you are trying to gather a lot of things all in one trip. They have everything and even a people mover in the middle of the store. It isn't an escalator it is a moving walkway that just goes up....pretty dang snazzy....We have purchased a ton of things over time here. Garbage bags, light bulbs, small hand tools, and lots and lots of hardware for the home to hang pictures make repairs kill varmits.....They always have a huge amount of items for the seasons--annuals in the spring, Christmas decor and trees in the winter. glad that the community supports this business as it is well needed...

Their return department needs some stanchions. The whole scene is confusing and nerve-racking.

Its my neighborhood big box hardware store. Its fine, prices are fine, impossible to get help from someone when you need it, but that's no different than any other store of this type anywhere. Its average, but I will continue to be a customer as it is close and the prices are good.

I am here all the time come gardening season. I am here all the time between gardening seasons. Basically, I love this place. The store is massive, which makes quick trips impossible, but their prices can verge on unbelievable for normal household stuff, in addition to everything else. We get tons of everyday stuff here: dog food & rawhides for the mutts, toilet paper, paper towels, cleaning supplies, and some dry food items. Not to mention everything we need fixing up our house and preparing the garden. Returns are a cinch. They have magical receipt-finding computers at the front of the store so as long as you used a check or some sort of card for the purchase, you're golden. The layout of the store is not intuitive, but this is probably because they sell EVERYTHING.