Olly C.
Google
We hosted our Kingsway Care 2025 Awards at the Mercure Brighton Seafront and couldn’t have been happier with the experience.
From booking through to the event itself, the team were absolutely fantastic — supportive, responsive and genuinely kind. Nothing felt like too much trouble, including last-minute changes, and their calm, professional approach made a huge difference. They even helped serve desserts on the night, which really says a lot.
The hotel looked beautiful. Our guests were blown away by the Christmas tree, the ballroom and the overall atmosphere — it felt special and very well looked after.
Catering for 90 people is no small task, but the dinner was excellent and we received brilliant feedback from our guests. It exceeded expectations.
One small suggestion for future events would be improved accessibility — a ramp would have helped some visitors, particularly while the lifts were temporarily out of service. We managed fine in the end, but worth noting.
Overall, a genuinely successful evening and a wonderful team to work with. We’d happily return and would absolutely recommend the Mercure for events.