Mercure Brisbane Spring Hill

Upon arrival the young ladies behind the reception were very friendly and check in was quick even as one of the ladies explained the other was in training and both were very professional. The foyer and entrance of the Hotel is very swank The room was pleasant and the coffee capsule machine was a nice suprise the bed was very comfortable, room service was fast and the food was good. My only difficulty was as a PWD the shower door opens inwards and it was difficult to turn on the water and not get a blast of cold water right away. Overall I was very pleased with this Hotel.

The hotel is rather nice, the staff is friendly and helpful. The room is spacious but in the evening might be a bit dark. There’s a gym, pretty small (I didn’t workout there personally). The location is great, easy to get to subway station or some other places like parks or gardens. In general, I was satisfied with my stay there.

I stayed here for five nights during my recent visit to Brisbane. The suite was massive very nicely laid out. There were three balconies although two were small, the other was huge with a great view. Room was clean and kept clean on a daily basis.|My only gripe would it needs soundproofing windows!

This hotel is SO handy to St Andrew’s War Memorial Hospital in Spring Hill. I was able to get early access to my room so I could go and sleep to catch up. My room, the staff, dinner (wheat allergy) was all top class and nothing too much trouble. Thank you it was really appreciated x

Better than our expectation because the previous reviews were not too positive, however the room was very clean, and furnitures are new. Though room was small but that was clearly stated when we made the booking. One thing to consider is that the hotel lobby is going though some renovation, next to the hotel is a constructing site of a building so you would experiencing significant noises during the day. But if you just stay here for the night and spend the daytime outside should be fine.

Despite receiving no notice from the airport, the reception staff at the Mercure Hotel were calm, positive, and genuinely welcoming. Late at night, they efficiently assisted at least 20 unexpected arrivals — including myself — handling the situation promptly and with impressive grace. Their professionalism turned what could have been a stressful experience into a smooth and pleasant one.

Much in need of an update - lamp in bedroom didn't work, rooms not cleaned properly, room looking very tried.||Breakfast was poor - many items out or running short; pastries basically raw and uncooked; tables left uncleared and so guests were struggling to find a table to sit at; staff spilt food on chair and didn't clear it up (guests at risk of sitting in!); flies buzzing around; preserves not labelled.||Location really convenient for the train station (Roma St Station). Work booked this hotel - would not recommend staying here if you are in Brisbane on holiday.

As far as being close to downtown and amenities this is a great location. It's relatively easy to get to and from and within walking distance to a lot of great spots downtown. The rooms are nice but they were going through updates and construction. The staff was great.