Mercure Chur City West

Location is off the town but easy transport by bus right at the front of the hotel, we love it! Moreover the guest card given by the hotel includes all the bus transportation free of charge! The only down side is the lack of thoughtfulness in the room. Bathrobes only upon request, slippers with extra charge, kitchen provided with not a single pot/plate and no tissue box. Other than this, the room is nice and new, and view is great!

very Happy. Clean and air conditioned room (this week it was more than 30 degrees thru the day). Breakfast buffet to my liking and friendly staff. If I ever come back to Chur, the Mercury will be my favorite option.

Perfectly located and well equipped hotel. The view and the sunset from the ninth floor is fantastic. The beds are super comfortable, the quality of the bathroom toiletries is first class. Breakfast is varied, always fresh food and caters for all tastes. I would love to return anytime!

(This stay was booked through a third party.) We arrived in Chur by train, learned how to use the local transit to get to the hotel. Transit worked fine, needed it to get to the old town/ downtown areas and to/from trains. Breakfast was very good, but the hotel restaurant is not open for lunch or dinner. The hotel surroundings did not have much dining selection within walking distance. Surroundings include a mall and several car dealerships, landscape supply business, etc., and a few fast food places (which are apparently not open on Sundays). Hans & Gluck (good, upscale burgers) was really our only option for dinner Saturday night. Have to say that the bathroom design had me perplexed. Frosted glass door meant that you probably wake your partner by turning on the bathroom light if you have to get up to use it overnight. The shower door design is almost guaranteed to leave large puddles outside that you'll have to mop up with your towels. Sink drain stopper does not move (up or down) so you can't fill the bowl.

Very easy to reach by bus from the railway station. Buses running all day long until late . We were given the useful CHUR card for transportation Friendly staff (breakfast-restaurant-check-in/out). We received an excellent room upgrade. We appreciated the infrared sauna. Good food at the restaurant at an accetable price for Swiss standards. Quiet hotel even though directly connected with a shopping mall (good idea,anyway)

Was traveling solo and stayed one night at this nice, modern and quiet hotel. It is sort of located in a secluded location. The local bus #6 to the train station is located right outside the front door of the hotel. The front desk was very helpful in providing information about the busses and nearby places to eat.

I would give zero stars! Do not go there! The room did not have hot water, they charge you for parking, to use the gym they require a deposit and the checkin runs only until 22. Last but not least, they have a coffee machine in the lobby, and they pretend you to pay for it! The staff is kind, but I have never seen such a bad service for a four star hotel.

Well decorated room. A bit off town, and charge on almost everything extra. Next to Coop, grocery store, and bus top is just in front of the hotel. Check bus schedule time for arrive early and late.